If you’re looking for an abusive experience, told that you’re poor because the woman in the shop lives on the Peak and that you are cheap then head on over to Stockroom. We travelled all the way to... See more
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They source the cheapest products on Taobao and resell them. We purchased 4 Jacobsen-inspired dining chairs in March 2023. One of them fell apart less than 3 weeks after purchasing, and now we lost th... See more
Stockroom is an excellent online furniture platform in Hong Kong that provide high quality various style sofa with reasonable pricing. My new L-Shape sofa was just delivered and I am very happy with i... See more
Horrible sales and customer service. Bought a floor lamp, it was delivered with a defect on the lamp shade - called the shop within 5 minutes of the delivery, even offered to show them a picture of th... See more
2.1
Poor
21 reviews
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STAY AWAY
STAY AWAY
Simply the worst customer care experience in my entire 30+ years life.
Ordered furniture, paid in full.
I received an email that it will take around 10 to 14 working days to manufacture and I should expect next delivery email.
After two months no email.
I wrote an email asking what is going on - no reply.
Wrote another one one week later - zero response.
Another one after a few days - zero response.
Then received an email that the product will be delivered in one week (3 months after purchase date). I was so happy. However, ONE (1) day before delivery I received an email saying that the furniture is out of stock.......
Total joke
I opened a dispute via PayPal and in few days had all my money back due to PayPal ruling on my side.
Bought an ikea furniture, had it delivered 3 days later. I just wasted 3 months of my life dealing with Stockroom.
Terrible place and customer care
October 20, 2020
Unprompted review
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