If you're looking for tiles, this is the place to go. If you can get to their showrooms you will be looked after but not pressurised, made to feel welcome (even if your budget is relatively modest)... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Premium Quality Natural Stone and Porcelain Tiles and Paving at Low Prices.
Contact info
Unit 2, Rhodes Business Park, Silburn Way, Middleton, M24 4NE, Manchester, Middleton, United Kingdom
- 01612776850
- sales@stonestore.co.uk
- www.stonesuperstore.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful service and great product
We ordered a mixture of porcelain tiles and LVT flooring. The team were really helpful with advice on amounts to purchase as well as going the extra mile with a query I had about delivery. The product is really good, but the team were the stars as they made quite a big order feel really easy to purchase and get delivered!
Highly Recommend
Friendly helpful staff and good quality limestone tiles.
Arranged delivery to suit my timeline, delivery driver most helpful managing to get the tiles outside my house which I didn't expect.
Unfortunately had a few faulty tiles which I received replacements for within 48 hours (- thank you Jamie).
Would happily recommend this company.
Fantastic service
Fantastic service . Visited the store in Winslow to look at some tiles in person . Ana was great , very informative and was happy to help us . We really enjoyed our experience and have ordered our bathroom tiles
Great quality tiles
Great quality tiles. My house looks amazing with the Kensington white antique effect porcelain stone looking tiles, and the cost was so reasonable! Great customer service too.
Excellent product and customer service
I am very pleased with everything from the swift response to my initial (on-line) contact, the support with measurements and some very samples, right up to placing my order and delivery. The tiles for my kitchen look amazing and I certainly recommend this company to anybody for their excellent customer service and excellent product. Thanks to Daniel and Ana at the Wilmslow store for all your help.
Amazing customer service
Amazing customer service - Dan was great at helping us out with selecting the right tiles for 3 bathrooms and got them to us in record time. Would recommend Stone Superstone without any hesitation!
Outstanding service
Outstanding service. Would thoroughly recommend this company. Special thanks to Matt for the speedy service.
Amazing customer service
Amazing customer service! Amazing tiles and cheaper (a lot) then on other websites, without any comprise on quality. I have these tiles throughout my whole downstairs house.
Delighted!
Delighted! From Ordering to Delivery. Special thanks to Jamie Fox. Highly Recommend this company. The pavers we chose were of excellent quality. Keep up the great work. Mark
So helpful and had plenty of stock we…
So helpful and had plenty of stock we required from Italy. Dispatched to us as we ordered. Couldn’t be happier. Thank you.
Fantastic customer service…
Fantastic customer service from all of the team. A special shout out to Matt who was knowledgeable and offered support throughout the purchase. Thank you!
Brilliant products, great customer service, competitively priced
We have ordered tiles from this company three times now and they have been brilliant each time. The free samples they send are large, which makes it much easier to choose the right ones for your project. Also, on a couple of occasions we've needed to contact them for advice or to change an order and they've been incredibly helpful. We also found them really competitively priced when comparing them with other companies selling similar or, in some cases, identical products.
Would definitely recommend.
Great customer service experience
Great customer service experience, I had two pallets delivered and unfortunately a couple of breakages during transit despite being expertly packaged. No problem for the team to rectify and replacements received within 48 hours. Rebecca was brilliant.
The service at Stonesuperstore is excellent!
The service at Stonesuperstore is excellent and the quality and look of the tiles we bought for our patio could not be better. Thoroughly recommend!
Amazing company
First of all, the free samples you get from this company are large, which helps a lot in selecting the right one! All samples were beautiful and of excellent quality and the ones we decided to go with for our bathroom turned out to be amazing! Also the customer support is amazing, many thanks to Jamie!
Highly recommend this supplier for sales and service
The samples were quick. The tiles delivered were of a good quality & thickness (even the builders were impressed). Big bonus: great after-sales service through delivery and general helpfulness.
Great Experience
I bought some LVT tiles off this company. I made several calls before purchasing them and each time I was treated politely and with respect and all my questions answered clearly and to my satisfaction. I collected the tiles from their warehouse and once again the customer service was exemplary - making me feel a valued customer even though my order was only a small one. The tiles are now down in the kitchen and look great - at a great price too. Thanks.
Highly recommend.
Highly recommend.
Ordered over 100sqm of flagstones and whilst there were some issues with a number of broken ones, Matt dealt with this promptly and didn’t hold us up. Brilliant!
We have bought from the Stone…
We have bought from the Stone Superstore before and have been really pleased with them and their customer service. It was good to be able to see the stone on the floor and decide which one we liked best.
I would definitely recommend stone…
I would definitely recommend stone superstore. The branch in Wilmslow have been brilliant from beginning to end. I ordered beautiful tiles which were delivered to Liverpool, this was really straightforward and none of the tiles were broken. The shop and area are also lovely to visit to see the tiles in person also. Thank you to Dan for all your advice & support.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








