Great customer service! The guidance and entire process were clearly explained from start to finish. I love how clean and well-maintained the storage space is. A special shout out to the lovely pick-u... See more
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At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
United Kingdom
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The storage unit was the right size and immaculate ( clean ). The staff were friendly and explained everything that would happen, and happen if anything went a miss my end. They were spot on. And i couldnt, complain. The first 3 months half price was a great way to start too.
Two members of staff, William and the lady at the front desk were both excellent. Nothing was to much trouble, helping Store First live up to the name. Job well done! Thank you
This is the first time I have ever had to use such a facility.
From my first enquiry visit, which was near to closing time in the office, I was treated respectfully and afforded all the time that I needed to get suitably informed and shown a unit of the size that my needs required.
Then I returned a week later and went through the terms of the use of the storage and signed up.
The whole process was easy, the unit clean and secure and the costs very reasonable.
Storefirst are great and I will recommend to my family and friends.
Amazing team at Burnley, friendly and efficient. First class service. Highly recommend x
Amazing service and amazing staff. Very welcoming and covered all the rules.
Always try and find a better value storage for a longer lease staff are great
Really helpful staff efficient service and smooth transaction
100% Awesome service, from start to finish, professional, friendly and accommodating. Amazing guys can not think of a single negative.

Reply from Store First Self Storage
The staff were Positive and very helpful.
The system of the storage is not a stranger to me .
The building is very well maintained and clean.
Have just talked up the storage unit, yesterday. 24. 8. 2026., .
.Regards Victor

Reply from Store First Self Storage
Staff were really friendly and made everything easy and straight forward to sort the storage space

Reply from Store First Self Storage
Everyone we spoke to was very friendly and very helpful.

Reply from Store First Self Storage

Reply from Store First Self Storage
1st class welcome and tour around the site. Everything explained. Can’t fault the experience

Reply from Store First Self Storage
Very easy to secure your locker. Staff helpful on the size needed

Reply from Store First Self Storage
Staff are very helpful nothing is too much trouble great price and great service 👍🏴

Reply from Store First Self Storage
What an easy and painless process. The lads were very professional and helpful and that meant we were able to quickly and easily move our big/heavy items from the house to the unit.

Reply from Store First Self Storage

Reply from Store First Self Storage
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