Liverpool Store First

Liverpool Store First Reviews

A product’s star rating is calculated as the average of all its reviews.


Store First Self Storage logo

Sold by Store First Self Storage

storefirst.com

1.3K Reviews

4.9

The information on this page is based solely on product reviews written by customers of Store First Self Storage via Trustpilot.


Here’s what people highlighted

Customer service

4.9

17 ratings

Location

4.8

17 ratings

Quality

4.8

17 ratings

Staff

4.9

17 ratings

Value for money

4.6

17 ratings


All reviews


Rated 5 out of 5 stars

Easy access Safety

Store First Self Storage logo

Reply from Store First Self Storage

Thanks so much for the 5 stars - we're glad you've found the storage units safe and easy to access. Thanks again for choosing Store First

Rated 1 out of 5 stars

The way loyal customers are treated who not only pay on time but pay in advance is a joke. The toilets are always in a state. The kitchen on our side of the building is filthy and I have had 3 flat tyre's from screws that are constantly in the car park that no one bothers to pick up. The floors are dusty and don't appear to ever be clean and my unit is infested with woodlice!

Store First Self Storage logo

Reply from Store First Self Storage

Thank you for sharing this with us. I’m really sorry to hear about your experience, and we appreciate you taking the time to let us know. We’ll look into this with the store team and make sure they’re addressed.

Rated 5 out of 5 stars

Professional and courteous service from start to finish was provided.

Store First Self Storage logo

Reply from Store First Self Storage

Thank you for your feedback! We’re delighted to hear you found our service professional and courteous from start to finish. We really appreciate you taking the time to share your experience.