Storyblocks Reviews 2,492

Franco understood my situation a clearly explained how I could combine my plans into 1 unlimited plan. He was very helpful in dealing with my inquiry promptly. Thank you Franco.

Great support on the refund due to network problem

I'm glad they were able to help me with a recent charge that occurred, and that they issue refunds if you have not used their service from time of billing. I've had to reduce my expenses due to poor life choices, and this was a huge blessing that they were able to assist me with. -=80) Customer service was great. We got a great solution. It's a good site, I just haven't used it cause I haven't been doing anything.

Very fast and convenient service. I had an issue with my subscription because I chose the wrong plan, and they solved it within one day without any problems. The team was very kind and helpful. Everything was perfect.

Franco was really responsive and helpful with my requests. He really made sure using their Small Business License was really seamless.

I have practically a decade using Storyblocks’ services, and I can say from experience that they are the best. They maintain their humanity and respond efficiently to any request made. A thousand percent recommended.

I understand that company platforms change, but to change me mid subscription from an audio/video feature down to audio only?? Yeah, not cool. Really sad as I had been with you for almost 8 years. Should have let me keep my features until my subscription ran out at least. Not good to burn bridges in the midst of AI on the rise.

Avoid! Fraud. Emailed to cancel subscription. Email was ignored and took money out of my account.

Unable to delete your details yourself.
STAY AWAY!

I accidentally payed for a plan I did not intend to. I wrote an email but I thought that the chances of getting a refund would be low.
I was wrong. I got an email back in about 1h or so, precise and straightforward, telling me it was no problem and got the refund back immediately, hassle free. And the person on the other side was very nice and understanding. I real human conversation among all there AI costumer services we get nowadays. Made me trust storyblocks much more than before

The customer service was phenomenal! I appreciate Franco helping me find a solution to my problem. 10/10 would work with the Storyblock team again.

Be careful before subscribing. If the platform is not fully compatible with your device or needs, you may end up paying for a service you cannot properly use.dont lose your money

What a wonderful company. The service is excellent, and I could never have created my podcasts without the help of their library. They are great collaborators in a quiet creative partnership.

Prompt, helpful, and kind!

Had a great experience dealing with a tricky billing issue. Franco and the team did a great job communicating with me and figuring things out. Thank you so much!

Very good to have a full range of high-quality images and videos, diverse and all my needs

During my previous purchase, I may have mistakenly ordered unsuitable plan. I'm grateful to the customer service representative for helping me resolve the issue and even giving me a discount to try it out. My happiness stems from the feeling of being helped after initially worrying about what to do.

I had multiple copyright claims on my YouTube videos, including issues with tracks whose titles had changed in the library. Franco was incredibly helpful, professional, and fast. He contacted the claimants directly and resolved everything in no time. I truly appreciate his support. Five stars!