Stratagem Hosting 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Unfortunately, Ben must of giving over ownership to someone else. Announcing they are shutting down in August, we can’t even access our websites due to an error on the client page. So basica... See more

Rated 1 out of 5 stars

Stratagem used to be the best host I had ever used when a chap called Ben was running it. Now, however, I'm looking to move everything elsewhere because my recent experience of their customer service... See more

Rated 5 out of 5 stars

I had problems with another host who kept changing the criteria for my FTP log-ons. I switched my remote clients to Stratagem a year ago and everything has performed well. I have just moved my remaini... See more

Company replied

Rated 5 out of 5 stars

The hosting company I'd been using for many years botched an internal migration, losing WordPress theme settings and a complicated article I'd written, and corrupting some of the text. Stratagem spott... See more

Company replied

Company details

  1. Web Hosting Company
  2. also in
  3. DNS Provider
  4. Email Service Provider

Information provided by various external sources

Stratagem Hosting is a hosting solutions provider. The founders have been in the tech industry for over twenty years and have a wealth of knowledge & experience. It's this knowledge combined with that of our amazing employees that keeps our hosting at the cutting edge of the cloud hosting market & ensures your website or hosted service is always performing its best.


Contact info

All reviews

(61)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stratagem migrated my site to their server painlessly.

The hosting company I'd been using for many years botched an internal migration, losing WordPress theme settings and a complicated article I'd written, and corrupting some of the text. Stratagem spotted a Twitter post I'd made and invited me to move my site onto their server. They made the transition as painless as possible and kept me informed of progress. Stratagem provides old-fashioned, human-based service and it's a pleasure to do business with them.

May 21, 2021
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

Really appreciate this Jack! Your generous words are exactly why we offer the service we do! Glad you're happy with the service.

Advertisement
Rated 5 out of 5 stars

Heartily recommended

Absolutely cracking service. Way beyond expectations. Ben is one of the most helpful guys I've ever worked with.

If I could give 6 stars, I would do.

May 21, 2021
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

Thank you Pete, for these wonderfully kind words! Glad you're happy with the services.

Rated 5 out of 5 stars

Always excellent customer service

Always excellent customer service. Swift replies and never too much trouble to find a quick solution to issues even when it's technically not their job to do so. Totally recommend!

March 31, 2021
Stratagem Hosting logo

Reply from Stratagem Hosting

Thanks Baxter! Glad you're happy!

Rated 1 out of 5 stars

Bad service

Bad service

Order said Fraud

March 27, 2021
Stratagem Hosting logo

Reply from Stratagem Hosting

The order said fraud, because it was a fraudulent order. I will not share how we know it was a fraudulent order (for security purposes) however this failed several of our fraud checks.

Rated 5 out of 5 stars

Exceptional communication & quality service - 100% recommend!

My site had crashed and my existing host & other hosts I'd found were either unable to understand what I needed or unable to help. Within 12 hours of discovering Stratagem, they had understood my problem, migrated my site for me, set everything up and got the whole thing running. I went to bed with a broken website on my existing host, and woke up to find my fully functioning website operating on Stratagem - I couldn't be happier! I found their customer service to be absolutely exceptional and the quality of what they are providing is also outstanding. It's also a very fair price! This strikes me as the best host I've used since I started in 2005, and I'm really glad that they found me and were able to help. I 100% recommend!

February 11, 2021
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

Thank you so much Bec! Your superb review makes us almost as happy as knowing how happy you are with the services - here's to uninterrupted, high quality services going forward!

Advertisement
Rated 5 out of 5 stars

Excellent service

This company is everything you need to ensure smooth operation of your company

January 30, 2021
Stratagem Hosting logo

Reply from Stratagem Hosting

Thanks for the kind words Mark! Much appreciated.

Rated 5 out of 5 stars

Wonderful site hosting experience from…

Wonderful site hosting experience from Stratagem hosting. The customer service is outstanding and I was always given the support I required when building my first website.

January 20, 2021
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

Thanks Lauren! Glad it all went well.

Rated 5 out of 5 stars

Migrating my website

I asked Strategem if they could migrate my website to their servers and it was all done with 30 minutes or so. The support staff were incredibly helpful and answered all my questions very clearly. Excellent service and I would strongly recommend using them.

December 11, 2020
Stratagem Hosting logo

Reply from Stratagem Hosting

Thank you! We really appreciate you taking the time to leave this kind review. Happy that you're happy!

Rated 5 out of 5 stars

Profesional

Easy to talk to and very profesional .

November 24, 2020
Stratagem Hosting logo

Reply from Stratagem Hosting

Really appreciate your kind words, thank you!

Advertisement
Rated 5 out of 5 stars

A breath of fresh air

A breath of fresh air! I've been using IONOS (formerly 1and1) for over two years and had nothing but problem after problem. Moving to Stratagem and using their migrating service has allowed me to focus on growing my business without the worry! I can't recommend Stratagem enough. Incredible customer service, clear communication and quality performance.

November 18, 2020
Stratagem Hosting logo

Reply from Stratagem Hosting

Thank you ever so much for the kind words William, really glad to hear you're happy!

Rated 5 out of 5 stars

Stratagem actually live up to the idea…

Stratagem actually live up to the idea of personalised customer care. They look after me, just a small user, but they treat me like a star purchaser. They're excellent.

October 3, 2020
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

Thank you so much Kathy! We're glad you're still happy! Have a wonderful day.

Rated 5 out of 5 stars

Can't rate these guys high enough

Can't rate these guys high enough, I am a bit rusty with domains with what's involved with transfering them.

Stratagem made this process a breeze, my website and email was not down for even a second. I am very impressed with the prices, the service and all the features.

September 20, 2020
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

Thanks Paul! We're glad that you found the process easy and that you're happy with everything! Really appreciate the kind review.

Rated 5 out of 5 stars

Great service

If I write a review about exactly how good I think these guys are it will look fake. It's not! - they are top notch

Would never go past them for anything hosting related. Nothing too much trouble, fast, reliable and friendly knowledgeable service.

Keep it up

September 17, 2020
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

Cheers Peter! We really appreciate your superb review and are very happy that you're happy!

Advertisement
Rated 5 out of 5 stars

Easy and worry free transfer

I was apprehensive about moving web hosting providers but Stratagem Host made it very easy and simple. Quick to respond to my queries and quick to make the transfer.

August 18, 2020
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

We're glad to know you're happy Lilian, thank you for the kind words!

Rated 5 out of 5 stars

Been with Stratagem for a year now.

I moved to Stratagem just about a year ago and everything has gone brilliantly. Hardly any need to contact support but whether by ticket or chat, the response is immediate. Couldn't ask for more, and no other web host has ever been anywhere near as good as this. Thanks.

July 22, 2020
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

We're really glad to know you're happy Chris, thank you for your kind words!

Rated 5 out of 5 stars

Brilliant

They took over hosting my domain and built me a new website, and all the while they were in touch keeping me informed about everything. I couldn't be happier.

July 7, 2020
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

Thanks for the kind words Ashley, we're incredibly glad to know you're happy!

Rated 5 out of 5 stars

Good prices, excellent support

I moved to Stratagem after my previous host's service deteriorated.
The migration was handled fully by Stratagem and throughout I received excellent communication on as to how it was progressing.
For multi-site hosting (using add-on domains) I found them to be one of the cheaper options but this doesn't come at a cost to the level of service and support provided.

March 3, 2020
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

We really appreciate the kind words, thank you! Very glad to hear you're happy with the hosting!

Advertisement
Rated 5 out of 5 stars

Perfect Hosting Company

I moved hosts early 2019 to EUKhost and everything was a disaster, from migrating, rudeness of customer service, websites constantly going down, even an attempt to blackmail me - I knew I had to migrate again but was very wary of who to migrate to.

Eventually, after studying many offers I chose Stratagem.

The sale was not at all pushy - I was in control. Price is good.

The migration was super easy, quick and involved no work.

I have had zero downtime since I migrated in December. I have quicker loading times too.

Every time I've had a query, I've had a quick and comprehensive answer.

If I had knew about Stratagem in early 2019, I would have saved myself a lot of pain.

February 22, 2020
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

Thank you ever so much for the kind review James! We strive to offer the best customer service possible and are glad to see that you've enjoyed this along with our quality hosting. Thanks again!

Rated 5 out of 5 stars

Ben from Stratagem Hosting is a top man!

Ben from Stratagem Hosting was an absolute star in getting me registered and with how to set up a domain name, hosting package and get a basic website up and running. Cheers Ben, really appreciate all your help :0)

January 27, 2020
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

You're more than welcome! We're glad you got the service you deserve. Thank you again for choosing Stratagem Hosting.

Rated 5 out of 5 stars

An outstanding hosting company worthy of your attention.

To date, Stratagem has provided an absolutely first-class service. Not only is their hosting infrastructure solid, their customer service and technical support is superb. They're actually so good at what they do, after a couple of weeks of hosting a small personal project on their cloud platform, I decided to move my companies dedicated web, mail and database servers from another major hosting company to their infrastructure, virtualizing them in the process. Their VPS servers save money, provide more control and there's less to go wrong. Considering the potential for things to go awry, migration was a breeze thanks to good comms, and technical excellence demonstrated by their engineers. The Stratagem platform feels solid and I'm experiencing snappy, low latency connections across the board. Importantly, Stratagem also listen and have worked with me to provide the perfect local/remote backup solution.

December 14, 2019
Unprompted review
Stratagem Hosting logo

Reply from Stratagem Hosting

Thanks Matt. We're super glad you're happy with your services. It was a joy to be able to help out and provide a setup that'll give better performance and redundancy for you! Your kind words are very much appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look