Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... See more
Company replied
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See what reviewers are saying
Porsche Wolverhampton sold me a car with a non genuine part on & are saying this isn’t possible. I wouldn’t know how to change the part and don’t have the tools !! Terrible customer service suggest... See more
we purchased our new 911 last week from Jase in sales, the whole process was a complete pleasure from start to finish, no pressure at all. We recommended Jase and Porsche Wolverhampton to a college of... See more
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... See more
Company replied
Company details
- Car Dealer
- also in
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Stafford Road, WV10 7ER, Wolverhampton, United Kingdom
- 01902 394010
4.4
Excellent
344 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Everything about the dealership was…
Everything about the dealership was spot on. Could not fault it.
November 8, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
All of it great people 👍🏻
December 2, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services
Excellent customer experience
Excellent customer experience, Mark Dyer found the exact car that I wanted and Jason Webb made the sales handover process seamless. Highly recommended
November 28, 2025
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Polite happy staff
Polite happy staff , service with a smile , clean and professional place
jib done correctly
November 26, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Luke,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
Jonathon Goddard did a great job
Jonathon Goddard did a great job. Kept me up to date on the build of my new Cayenne right up until handover. The car has exceeded my expectations - following the Drive Experience Day at Silverstone I feel I got a great insight into the cars capabilities.
November 19, 2025
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Simon,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jonathon at the Dealership
Have a lovely day!
Stratstone Brand Customer Services
The service are an efficient…
The service are an efficient organisation always good service and a good valet into the bargain .
November 18, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Brian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
I had a issue with the car service record being updated
I had a issue with the car service record being updated, raised it with no update. Explained it on my feedback call and was told I would get a call back and never heard anything back. Not what I would expect from Porsche
October 17, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Manjit,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com
Thank you,
Customer Services
Good Communication
Good Communication, turn around and helpful staff, I have been using them since they opened up shop nothing negative to report.
October 29, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Paul,
We appreciate your continued support and are happy to hear that you've consistently experienced good communication, a quick turnaround, and helpful staff.
Customer Services
The issue was not resolved
The issue was not resolved, despite 4 days in the work ship and being informed this issue was resolved on return of the vehicle. within 24 hours the same issue arose in the same place, so this was not tested to confirm any fix was done to the required conclusion.
October 28, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Simon,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com
Thank you,
Customer Services
Be careful of Porsche Centre Wolverhampton
Never received so poor service how in Wolverhampton Porsche Centre. Car part damaged during the service, which took 4 days. The damage part changed incorrectly, and the car returned with a dirty window, saying that it wasn't cleaned because we didn't want to make any scratches.
September 18, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Edita,
We regret to hear about the issues you experienced at Porsche Centre Wolverhampton including the damaged car part and the condition of your vehicle upon return.
We appreciate your feedback and will review our service procedures to prevent similar situations.
Customer Services
Everyone at Porsche is pleasant when…
Everyone at Porsche is pleasant when you walk in. I wandered around looking at the show vehicles and Dan found me.
There was no waiting and no unexpected news or delays. The updates came through and I was told as soon as the car was ready for collection.
October 20, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Robert,
We're happy to hear that you enjoyed your experience.
It's great to know that Dan made you feel welcome and that the process was smooth and efficient.
Thank you for your positive feedback!
Customer Services
Excellent customer experience…
Staff very helpful and knowledgeable when I went to extend my existing Porsche warranty for the first time.
Very quick and smooth.
October 10, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Rachel,
We're happy to hear that our staff were helpful and knowledgeable when you extended your Porsche warranty.
We're glad it was quick and smooth for you.
Customer Services
The whole team at Porsche Wolverhampton…
The whole team at Porsche Wolverhampton have been amazing in the way they have handled my Porsche Taycan when the battery failed to charge
Especially Avril Smith
September 2, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Dinesh,
We're happy to hear that Avril provided amazing support with your Porsche Taycan's battery issue.
We appreciate your positive feedback and thank you for acknowledging our efforts.
Customer Services
Excellent sales and service
From sales to service, the team at Porsche Wolverhampton never fail to deliver exceptional service and are always friendly and attentive. Excellent garage that is easy give five stars too!
September 16, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
We appreciate you taking the time to leave us this fantastic review.
We're happy to hear that our team delivers exceptional service and is always friendly and attentive.
CUstomer Services
Daisy at Wolverhampton Porsche was…
Daisy at Wolverhampton Porsche was extremely professional. it was an excellent experience
September 8, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Mike,
We're happy to hear that your experience was excellent and that you found Daisy to be professional.
Customer Services
Friendly staff
September 3, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for the positive review.
Take care,
Customer Services
Great service from Porsche Wolverhampton
I did not have a very good experience with management at another Porsche dealership but Wolverhampton was excellent. Service manager Daisy-May kept me informed all the way provided me with a loan car and returned my own car within a couple of days super efficent !
August 21, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi,
We're glad you enjoyed your experience.
It's great to hear that the service you received was super efficient, and that you were kept informed throughout the process and provided with a loan car.
Thank you for your positive feedback about Daisy-May.
Customer Services
Excellent service
August 14, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for the five stars.
Customer Services
Nothing more to add
Nothing more to add - good people - well trained with knowledge and experience = good customer service
January 9, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Richard,
We appreciate you taking the time to share your positive experience.
It's great to hear that our team's expertise translated into excellent customer service for you.
Customer Services
Great welcome
Great welcome, refreshments offered, relavent people available in quick time.
August 19, 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Graham,
We're happy to hear that you were welcomed well and that relevant people were available quickly.
We appreciate your feedback!
Customer Services
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