SVPPLY. STUDIOS Reviews 

35
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Parcel arrived in good time however a hole in the side of the jumper where the seams had been completely missed and not sewn together, poor quality checks and at £49.99 would have expected better qual... See more

Rated 5 out of 5 stars

Trousers fit absolutely amazing , favourite pair of trousers I have now , I bought the grey checked with white stripe SS19 collection. Very soft and stretchy fit to my legs amd waist amazingly , will... See more

Rated 1 out of 5 stars

I ordered for a pair of joggers since the 7th of July and up till now, I haven’t gotten my order, not even an update from them. I sent them an email on the 17th of July, and up till now they haven’t... See more

Company replied

Rated 1 out of 5 stars

I made an order for some jeans. I’ve checked the tracking number and the parcel is staying delivered. I’ve not received the parcel which means the courier has delivered it somewhere else. I’ve checked... See more

Company replied

Company details

  1. Streetwear Store

Written by the company

SVPPLY. STUDIOS - We develop a staple aesthetic, fit and style that showcases our brand ethos and vision.


Contact info

2.9

Average

TrustScore 3 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(35)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The only reason for this was

The only reason for this was, I haven't received my item and when I emailed and never got a response and I'm still waiting for a response from Liam. We had an agreement over a product you guys never had in stock he assured me that it will be with me, as soon as its in stock.... Its been more than 3 weeks and I emailed on the 17/05/2019.

May 20, 2019
Unprompted review
SVPPLY. STUDIOS logo

Reply from SVPPLY. STUDIOS

Hi, I have looked into this for you and our records show that the item was delivered and signed for on the 7th May. We have sent you an email with proof of signature and tracking link for your viewing. If you have any further issues please let us know.

Kind Regards

Advertisement
Rated 1 out of 5 stars

Would not recommend

Long delivery, terrible customer service and a poor product

March 25, 2019
Unprompted review
SVPPLY. STUDIOS logo

Reply from SVPPLY. STUDIOS

Hi William,

Sorry to hear you were not happy with our service, we have recently had issues with our courier which meant some customers experienced longer delivery times on orders. We have now got to the bottom of this. Also in regards to your item, we try to ensure that all products are to the standard expected of our customers. If you email us at info@streetsvpply.com we will look into this for you.

Kind Regards

Rated 2 out of 5 stars

I ordered 3 weeks ago and they still…

I ordered 3 weeks ago and they still haven't come

March 18, 2019
Unprompted review
SVPPLY. STUDIOS logo

Reply from SVPPLY. STUDIOS

Hi Nathan,

Sorry to hear your item was not delivered on time. We have recently had issues with our courier which meant some customers experienced longer delivery times on orders. We see since your message the item has now been delivered. If you have any further issues please don't hesitate email us info@streetsvpply.com

Kind Regards

Advertisement
Rated 5 out of 5 stars

Amazing customer service

Purely down to the customer service absolutely fantastic had some minor problems with delivery taking a long time and jeans not fitting correctly but the way the company managed these problems was ourstanding.
Hopefully with a few tweaks here and there with couriers etc the company will be top notch.

January 31, 2019
Unprompted review
Rated 1 out of 5 stars

Customer service non existent

Customer service non existent. Been waiting a week for my order now, never answer the phone or reply to emails. DO NOT USE THIS SITE.

November 16, 2018
Unprompted review
SVPPLY. STUDIOS logo

Reply from SVPPLY. STUDIOS

Hi Dom,

Sorry no one has got back to you regarding your item. I see your order was placed on the 9th November and items take between 2-7 working days to arrive. I will get an email sent over to you ASAP with your tracking details.

Kind Regards
Liam Jackson - Customer Care Manager

Advertisement
Rated 1 out of 5 stars

It was scheduled to be here within 3-5…

It was scheduled to be here within 3-5 days which I paid £4.99 for and it took 9 days to come, double what it said

October 13, 2018
Unprompted review
SVPPLY. STUDIOS logo

Reply from SVPPLY. STUDIOS

Hi Alex,

Apologies for the late delivery, we have since processed your delivery and we hope you like the items. If there are any issues just contact us.

Kind Regards
Liam Jackson - Customer Care Manager

Rated 5 out of 5 stars

Great fit Skinny Jeans

Got 2 pairs of jeans from Street Svpply very happy with the fit. Order came in 4 days. Will order from them again.

October 10, 2018
Unprompted review
Rated 2 out of 5 stars

Poor product quality

October 10, 2018
Unprompted review
SVPPLY. STUDIOS logo

Reply from SVPPLY. STUDIOS

Hi Benjamin,

Sorry to hear you feel the quality of our product was poor. We advise if you have any issues with quality of our products or service to contact us and so we can look into you enquiry.

Regards

Advertisement
Rated 2 out of 5 stars

Late delivery 🚚

Unfortunately I had ordered a pair of shorts two and a half weeks before going on holiday and despite being guaranteed they would arrive in 3 to 5 days they arrived the day of my departure after I had left for the airport.
I had originally contacted Streetsvpply and was told due to a mix up they had only been sent the previous day instead of when ordered.
However from the tracking they were only sent a further 5 days after this.
Doubtful I would use again as I was also told my delivery charges would be refunded and as of yet they haven’t.

October 10, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look