Stretch It Body Jewellery Reviews 343

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and the thoughtful design, such as kits with small increment sizes. Many people highlight the excellent customer service, describing it as stellar, efficient, and very helpful in resolving any issues. Consumers frequently commend the fast and reliable delivery service, with orders arriving quickly and well-packaged. However, some people reported receiving incorrect items or experiencing issues with product sizing, which occasionally led to communication problems with the company.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the high quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the fast and speedy... See more

Order

Reviewers highlight positive aspects of their orders. Customers frequently praise the fast delivery, with... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Put in my first order which came really fast and unfortunately one of the things was wrong. Messaged customer service via the message link on the website and everything was dealt with by Hannah very q... See more

Rated 5 out of 5 stars

Lightning fast delivery, well packaged and organized properly so there's no mix up at all when planning your stretch. Got the full set of dead kits for both ears along with balm as it's cheaper here t... See more

Rated 5 out of 5 stars

I am new to ear stretching, and SIBJ has taken all the guess work out of this (sometimes overwhelming) process. The surgical steel dead stretching kit is high quality and the trio of after care pr... See more

Rated 5 out of 5 stars

The fact that this kit goes up in .5 sizes is a game changer, from regular piercings to 10mm, I used taper kits, but this dead stretching kit really is the mutts nuts so to speak, I imagine the other... See more


Company details

  1. Jewelry Store

Written by the company

One of the UK's most popular online body jewellery retailers and wholesalers specialising in plugs, tunnels, ear stretching kits, aftercare and custom made-to-order jewellery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience!

Lightning fast delivery, well packaged and organized properly so there's no mix up at all when planning your stretch. Got the full set of dead kits for both ears along with balm as it's cheaper here than most places and have started stretching my ears again today with zero pain or issues. I'll be sure to come back if/when I ever need more jewelry, thanks guys!

April 18, 2026
Unprompted review
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Rated 5 out of 5 stars

love them

been looking at Stretch It Body Jewelry for a few years now. finally last year (2025) I decided to follow my impulsive thoughts and go on with stretching my ears. out of all the reviews and sites I've looked at, SIBJ was winning. ordered the glass kit with the trio after care. it shipped immediately revieved it and the instructions and how tos were clear and easy. the site also updates you on little tips and things. so far, I'm on my second sizing kit and about to order some tunnels and another aftercare kit 🙂 I recommend

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very nice stretching kit.

I ordered a glass stretching kit plus a few things for ear care. It didn't take long to arrive and was nicely packed. I am very impressed by the stretching kit. It goes up in small increments so it's gentle on the ears and they feel nice and easy to clean.

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

I needed some o rings for my tumnels

I needed some o rings for my tumnels, found stretch it body jewellery on google. I was local so stoped by, not realising there a online only store. The guy who came to the door explained they was online only but was more than happy to help me while i was there. Amazing customer service, woukd highly recomend based on my experience.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Fab quality, prices and customer service

Prices and quality of the jewellery is fantastic and the customer service is outstanding. The team are helpful, friendly, quick to reply and go above and beyond for their customers. 100% reccomend!

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

Too many emails when you leave a bad review

I left a review because the items I were sent with the wrong size I didn't ask for my money back or anything I just took it on the chin as a loss.
Next minute they've been emailing me continuously saying that the size is definitely not wrong.
I sent photos in showing that they are not the right size I didn't ask for a refund so they can they please stop messaging me.
I just took it as a loss I wouldn't buy piercings from them as such as the metal bars weren't long enough either.
I would probably only buy tunnels from them but they only go up to a 25 so if I wanted to go bigger I couldn't use this company anyway.
I've ordered a few things from this company but sadly after the communication problem today I don't think I would bother again because being autistic you don't want to be overloaded with emails especially when you didn't request any communication from them at all I just left a review because they sent me the wrong size.

March 19, 2026
Unprompted review
Stretch It Body Jewellery logo

Reply from Stretch It Body Jewellery

Hi,

Thank you for taking the time to leave a review. We just want to clarify a few things regarding the issues mentioned.

A member of staff reached out to you to see if we could resolve the issue, as we do with all customers who have left a negative review and have not previously reached out to us. This is standard business protocol, as we don't like to see unhappy customers, and we do whatever we can to resolve the situation.

A member of staff asked for photos of the products in question next to our measuring card so that we could see what sizes you had received. Again, this is our business protocol, so that we can adjust our stock levels if necessary. Not once did we say that the size was definitely not wrong; we simply asked for photos.

When a photo was sent, it was unclear what size the products were, as the products were not next to the measuring card, as requested. However, before we could look at a different way to resolve the situation, you then requested that we not contact you again.

We are saddened to read that you feel that we overloaded you with emails; we only reached out to try to resolve the situation for you in the form of either replacement products or a refund.

If you do feel that you want to reach out to us in the future, please don't hesitate to drop us an email.

Kind regards, SIBJ Team

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Rated 5 out of 5 stars

Best ear plug stretching kit

Best ear plug stretching kit
I had a wonderful experience with the kit and the aftercare products. The 0.5mm steps helped a lot and I am now at 10mm. No irritations, no pain, very high quality. The comprehensive online-guides are also very useful.
Also no issues with the shipping (I am located in switzerland)! I already ordered twice.
I will for sure order again

February 27, 2026
Unprompted review
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Rated 5 out of 5 stars

My favourite shop for piercings

I love this company not only for the quality of the products and the fast shipping but their customer service is excellent too. If I’m looking for new plugs/tunnels, I instantly come to SIBJ 🤘🏼

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

0.5 Stretching offered by SIBJ is the way forward!

I have used Stretch it Body Jewellery since begging to stretch my ears over 7 yeses ago. Initially I only wanted to go to 10g. However, I got the stretching bug and I’m now at 22g. The main contributory factor for going larger was because SIBJ offer dead stretching kits which increase by 0.5g. Meaning there is quite literally zero pain or discomfort when stretching.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

First order saved by excellent customer service

Put in my first order which came really fast and unfortunately one of the things was wrong. Messaged customer service via the message link on the website and everything was dealt with by Hannah very quickly and professionally. Products look good and I love the fact that the stretchers came in individual sized baggies. Only thing I can complain about is that I didn’t find them before I started my stretching journey but that’s on me

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Great company, great products and, excellent quality. There was a little misshap with my order when I only recived 1 of my 2 stretching kits, which was imediately soughted out and sent by DPD at SIBJ's expence. Which I was truely greatfull. I will Use this company again. I would also highly recommend to other shoppers. Thankyou :)

January 5, 2026
Unprompted review
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Rated 5 out of 5 stars

new expeirence

i have wanted to stretch my ears for a while and then decided to take the jump and found stretch it, i ordered 2 sets of the 1-5mm kit and have since brought the 5.5-10mm kit to. im loving my expeirnce there has been no pain or anything would 100% reccomend to anyone

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great

I had an issue and these guys sent replacements quite quickly. Can’t ask for better than that.

December 8, 2025
Unprompted review

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