Rukshanara who lead the call from Strideup, was very soft spoken, has complete knowledge of the topic and provided a lot of clarities during the call. All the questions were answered promptly and to t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with StrideUp. My application just moved to underwriting, and honestly, the experience has been fantastic so far! The entire process has been excellent and very smooth. A shout-out to Am... See more
Company replied
We were hosted by Monsur Hossain, who was absolutely helpful, supportive, kind and made the whole process stress free! We cannot thank Monsur enough for his enthusiasm, politeness and making us fe... See more
Company replied
It was a pleasure to have our 90 mins meeting with Mr. Monsur Hossain today. He was a friendly, professional and knowledgeable advisor who really makes us felt comfortable throughout the meeting. Ever... See more
Company replied
Company details
Written by the company
StrideUp is a fintech helping people buy, refinance, and invest in homes in a way that aligns with their faith. We combine Islamic finance principles with modern technology to make home ownership fair and accessible. All StrideUp products are certified by Amanah Advisors, ensuring full alignment with shariah principles. We’ve been helping people buy homes since 2022, and growing with every family we support.
Contact info
7-8 Market Place, W1W 8AG, London, United Kingdom
- hello@strideup.co
- www.strideup.co
4.8
Excellent
186 reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Reply from StrideUp
We're glad to hear you found the team helpful and informative, Usman. We're always here if you need anything further.
Customer service
The customer service was excellent. We felt comfortable speaking to our advisor. Monsur Hossian was very well spoken and mannered. It was lovely taking to him.
July 3, 2025
Unprompted review
Reply from StrideUp
Thank you for the kind words. We're really pleased to hear you felt comfortable and well looked after, Sultana. Monsur will be glad to know his support made such a positive impression.
All the best in your StrideUp journey.
Reply from StrideUp
Thank you for your review. We're glad to hear your experience was understanding, productive and accommodating.
Very professionl..
July 2, 2025
Unprompted review
Reply from StrideUp
Hira, thank you for the review. We're glad to hear you found the experience professional.
Reply from StrideUp
Ahmed, thank you for the great feedback. We're glad to hear you found the service smooth and the team cooperative.
Honest and genuine discussion during…
Honest and genuine discussion during initial calls. Felt fully informed of decisions on various options which can be complicated but made simple.
July 1, 2025
Unprompted review
Reply from StrideUp
Munir, thank you for the great feedback. We're pleased to hear the initial conversations felt clear and honest. Helping you feel informed and confident in your decisions is exactly what we aim for.
Juhina from StrideUp
I had a great experience with Juhina when going throughthe Home PurchasePlan process. The pricess is not a very common one to many, yet Juhina made it very easyfor me to understand. She communicated clearly and consistently, making the process smooth and straightforward. She was not only professional but also brought a warm, relational approach that made interactions feel personal and supportive. Her patience and understanding were truly appreciated, and she was always willing to help whenever needed. Overall, Juhina demonstrated both competence and care in her work—highly recommended!
June 27, 2025
Unprompted review
Reply from StrideUp
Thank you for the kind and detailed review, Affey. We're glad to hear Juhina made the Home Purchase Plan feel clear and approachable. Her ability to balance professionalism with genuine care is something we really value, and it’s great to know it came through in your experience.
Flexible reliable Islamic Mortagage
Flexible , fast and reliable Islamic Mortagage
June 27, 2025
Unprompted review
Reply from StrideUp
Thank you for your review. We're glad to hear you found the experience flexible, fast and reliable. It's great to know our Home Purchase Plan is delivering what matters, especially for those looking for a shariah-compliant alternative to a mortgage.
Thank you Monsur Hossain
We had our financial advisor meeting this morning and it went very smoothly. Monsur was very thorough in explaining and respected our decisions and queries. What is usually quite an intimidating process he made it very comforting.
June 24, 2025
Unprompted review
Reply from StrideUp
Seresh, thank you for the lovely feedback. We're really glad to hear your meeting with Monsur felt clear and comfortable. Turning what can be an overwhelming process into something more reassuring is exactly what we aim for.
Very Impressed with Stride Up
I just want to say how impressed I am with the level of service I have received from Stride Up. From initial contact to receiving an offer has been seamless and very professional.
We started our home buying journey initially by applying to GB for a mortgage, reason being we knew a family member wh had a mortgage from them. Though we knew there were others who provide islamic finance, but did not know too much about them therefore went for the easier option.
We ended up abandoning our application with GB because of their lack of service they made us run around getting document after document and this went on for three weeks and still nowhere near application stage. Their communication and lack of knowledge of the advisors was very poor.
We then decided to go with Stride Up, we read the reviews which were very good so we took the risk. Alhumdullilah it was the best decision we made. There service has been impeccable from initial contact with Sarah, who arranged appointments and dealt with our queries. Mohamed was our HPP advisor, he was excellent, he knew the products and advised us accordingly, then finally Paul who chased up final documents and arranged valuation. The whole process took under a month, it would have been sooner if valuation wasn't delayed due to vendors being on holiday.
I would highly recommend Stride Up for those who want s Shariah Comliant mortgage.
Thank you to the whole team behind the scenes too, this is only possible with the whole team at Stride Up.
June 20, 2025
Unprompted review
Reply from StrideUp
Thank you so much for taking the time to share your experience, Shazeelah. We're really glad to hear everything felt smooth, supportive and well-handled from start to finish. Stories like yours matter – especially when it comes to choosing shariah-compliant options that deliver your values.
We’ll pass your kind words on to Sarah, Mohamed, Paul and the wider team. It's brilliant to know everyone played a part in making the process feel seamless. Wishing you all the best with the next steps in your StrideUp home journey.
Highly Recommend
Monsur was great.He provided all the details related to HPP and made things very clear and easy during the introductory call.
I am very happy with Stride up services
They respond very quickly to all my queries.
June 10, 2025
Unprompted review
Reply from StrideUp
Really lovely to hear things have felt clear and easy, Adeel. We're so glad the team’s been able to support you throughout. Thank you for sharing your experience with us.
assessment call with finance adviser…
assessment call with finance adviser juhina.... She was very efficient as my lunchtime was squeezed. Excellent service
June 10, 2025
Unprompted review
Reply from StrideUp
Glad to hear everything went smoothly with Juhina, especially with a tight lunch break. Thank you for taking a moment to leave a review.
Mohammed as always been very helpfull…
Mohammed as always been very helpfull and he knows what is he doing.
May 29, 2025
Unprompted review
Reply from StrideUp
Thanks for the kind words, Haitham. Great to hear Mohammed’s support has been consistently helpful. We’ll be sure to pass that on.
Responsible customer service
Mohammed Khan was clear, thorough and friendly.
May 28, 2025
Unprompted review
Reply from StrideUp
Thank you for taking the time to share your experience. It’s great to hear Mohammed Khan delivered clear, thorough and friendly support.
From start to finish great service
From start to finish, great process, very helpful and efficient
I would like to point out the individuals who assisted me through the process, Sarah , Mohammed , Bhavita and finally Adeel.
Great people and in my opinion it’s the way to go
May 22, 2025
Unprompted review
Reply from StrideUp
Appreciate the review, Ali. We’re glad the process was efficient and that Sarah, Mohammed, Bhavita and Adeel could support you along the way.
Dealing with my Islamic finance with…
Dealing with my Islamic finance with stride up. Sarah is very helpful, always willing to help and go the extra mile! I couldn’t recommend her enough
May 20, 2025
Unprompted review
Reply from StrideUp
Thanks for sharing your experience, Cam. Great to hear Sarah has been so helpful throughout your journey with us.
Great experience with Mohammed Khan
Great experience with Mohammed Khan, really tailored a contract to suit my needs, requirements and lifestyle. I appreciate his honesty and guidance in the process as a first time buyer. It's hard to navigate this on my own but with his help it made the process of buying a house much easier.
Highly recommend stride up, very quick service and easy to communicate with, they answer promptly all my Qs via email as well (huge thanks to Rebecca and Sarah)
May 9, 2025
Unprompted review
Reply from StrideUp
Really appreciate you taking the time to leave this review, Mariam. We're glad to hear you felt supported throughout the process! Mohammed, Rebecca and Sarah will be thrilled to know they made a difference. Congrats on your first home!
Quick service
Quick service. Explains things in detail to help us make informed decisions. Had a good experience with Bhavita and rest of the Stride up team.
April 29, 2025
Unprompted review
Reply from StrideUp
Thanks so much for your review, Muneer. We're pleased to hear you had a good experience with Bhavita and the rest of the team. It's great to know we could support you with helpful guidance throughout.
Shareeaa means no interest
How can it be related to shareeaa if they charge more intrest than all other Banks, The Islamics SHAREEAA forbid dealing with interest but they do just the opposite.
April 29, 2025
Unprompted review
Reply from StrideUp
Hi Zouhir, we appreciate you raising your concern. Just to clarify, our model is not interest-based. StrideUp uses a co-ownership structure where we buy the property together, and you gradually buy our share out. The payments you make are rent for the share you don’t yet own, not interest. We work closely with Islamic finance experts to ensure full compliance with shariah principles, and we’re always happy to explain the structure further if you’d like to reach out. Please feel free to email us at hello@strideup.co if you'd like further clarification.
The instructions given to us are…
The instructions given to us are clear informative and productive.
April 28, 2025
Unprompted review
Reply from StrideUp
Thank you, Fathima. We're really glad to hear the instructions felt clear and helpful for you!
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