Purchased a Shubb capo. Arrived very well packaged and dispatched in a timely manner. Recommended.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm in Switzerland and Silverbacks strings for my GoldTone Micro Bass have been for several months until today still unavailable here or anywhere close by. I searched via Google and "Strings by mail"... See more
I waited a number of years before buying strings online as I crave the human experience. I searched everywhere for the specific strings I needed for my Manouche style guitar and couldn't find them loc... See more
Purchased the Vol. 2 compilation of classical guitar pieces by Augustin Barrios. Strings By Mail processed and shipped my order same-day (actually, within a few hours). And the book, which was substan... See more
Company details
Contact info
13795 SEVEN HILLS ROAD SUITE A, 49686, TRAVERSE CITY MI 49686
- 231-223-7788
- info@stringsbymail.com
- www.stringsbymail.com
Outstanding service and speed of shipping!A+++++
I bought 2 sets of Martin guitar 80/20 coated 12 string, I received my purchase in just 2 days! That's super fast in my book! The strings are the best priced the best value and sound awesome! I will buy again and again and again from StringsByMail! Thank you!
StringByMail customer service
I am very please with the attention and prompt shipment by StringsByMail.
I have not yet used the strings I received on any of my guitars so do not have an opinion on the quality or tone produced by the strings in question. With that in mind, I recommend StringsByMail's customer service.
Great service!
Good product at reasonable prices, and always prompt delivery. I use StringsByMail exclusively.
I'm only sorry I didn't order more strings!
My preferred guitar products vendor.
StringsByMail is my preferred vendor for classical guitar music and products. Their customer service is great, and they have a very quick turnaround time from order to shipping. I am a university guitar professor, and I recommend StringsByMail to all my students.
Easy and secure
I always buy in stringsbymail and I never had any problem. It's easy and safe.
Nothing but the best, Strings by Mail.
Strings by mail always has the best selection, prices and service. Did I mention $3.99 for shipping! Wow
Nothing but the best!
The Best
Have been buying from StringsByMail for years...could not find a better source for string selection. Service has always been outstanding.
First time user.
They carry the hard to find brands I need. The shipping is very reasonable, more so than the online competitor I was using.
Excellent price, product and service!
Easy fast shopping/ordering experience. Product was exactly what I was looking for, and the price beat all other sites I have ordered from in the past. Shipping was fast as well. I would definitely recommend this site for string purchases! And a FREE sticker!!! Went right on my music stand!
Thanks!!
Great product fast shipping.
I can see how these will be helpful with finger picking
Under-promise, over-deliver.
Strings By Mail offers exceptionally fair prices on an impressively extensive inventory. Couple that with affordable shipping, and you have a winning combo, but they don't just stop there. The estimated delivery windows are very reasonable, but my orders have consistently arrived earlier than expected, which is great if your excitement makes you impatient like me. After my first order, I was assigned a dedicated representative, who's direct contact info was given to me. Each of my orders have come with a handwritten, personalized thank-you note. Overall, from a consumer's standpoint, Strings By Mail is one of the best companies I can imagine doing business with.
Fast Personal Service
I was able to find hard to find strings at a reasonable price with fast shipping.
Very satisfied
Ordered a variety of ukulele strings which were competitively priced. My orders were received in a timely manner with a courteous note from the seller. Everything ordered was as advertised. Very pleased with the product, service, and ease of purchase.
You Guys Are ALWAYS Great!!!!
I have been ordering merchandise from Strings By Mail since the beginning.
I have never ever had a problem. The Customer Service is STELLAR!! Everything is Quick & Easy!!
This is my favorite site to buy from online!!!!!
Everything delivered as advertised
Nice business. Avoid Amazon when you can. Thanks.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








