Strutt & Parker - Edinburgh Reviews 

3
•
TrustScore 3.5 out of 5

3.5

23 Melville Street, EH3 7PE Edinburgh, Scotland, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Real Estate Agents

Written by the company

Strutt & Parker is one of the UK’s leading property consultancies, with a long-established reputation for delivering expert and innovative real estate advice across the residential, farms and rural estates sectors. Founded in 1885, we offer a comprehensive range of property solutions and advise a variety of clients, including homeowners, landlords, private clients, high-net-worth individuals, investors, companies and corporate clients, alongside institutions and developers.


Contact info

  • 23 Melville Street, EH3 7PE, Edinburgh, Scotland, United Kingdom

  • 01312 262500

3.5

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(3)

27 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Andrew did a great job

Andrew did a great job , he communicated really well and eased our concerns and kept us up to date, communicating effectively with potential buyers. We felt able to talk to him at any time . I think he gave us good advice and I have no doubt that his communication with potential buyers encouraged them and secured a good outcome

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Andrew Ligertwood from Strutt & Parker was incredible.

From the first time we met Andrew we felt confident he was the person to take our home to market. He understood us, how much a home we had built and lived in for 30 years was a bittersweet move, however the time was right to down size.

He definitely understood the market, we did have some hard conversations. However time PROVED he was absolutely correct.

From start to finish everything was pretty easy, and to be honest we still cannot believe how easy. This was thanks to Andrew and all the Strutt & Parker Team in Edinburgh.

Everything was explained carefully and clearly. We felt looked after and cared for. Always with the upmost professional care, respect and attention to detail.

Our home was under offer in 3 weeks, with 3 very good offers. We sold and moved leaving our home with a lovely new family (so important to us) in about 3 months.

Which in these times is incredible,

Thank you Andrew and all the Team in the Edinburgh Office.

Heather and Malcolm McLennan

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Truly terrible estate agents.

Truly terrible estate agents.
For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job.
The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either.
Honestly, if I was selling through them I'd be incredibly unhappy.
Truly awful company offering no service to buyers.

August 11, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look