Studio Noos Reviews 245

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 5 out of 5 stars

This time it was a birthday gift for my friend and she absolutely loved it- the design, the size, the most bougie and beautiful gift wrapping! Her words, not mine! Thank you, Studio Noos.

Rated 5 out of 5 stars

Great quality, stylish yet fully practical design, and a wide choice of colours, patterns and fabric. That's the shop I wish I knew about when my kids were toddlers 😆But I'm happy that I've found the... See more

Company replied

Rated 1 out of 5 stars

We purchased a Teddy Diaper bag last week with delivery to Switzerland. Unfortunately, the Studio Noos team did not fill out any custom forms, which is required when shipping outside the EU / to Sw... See more

Company replied

Rated 4 out of 5 stars

I ordered 5 bags at the same time. On the 2nd of February I received my parcel but there were only 3 bags! I wrote an email, then another a week later and a third one; absolutely no reply. Usually I... See more

Company replied

3.6

Average

TrustScore 3.5 out of 5

245 reviews

5-star
4-star
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2-star
1-star

Replied to 45% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

As lovely as ever

This time it was a birthday gift for my friend and she absolutely loved it- the design, the size, the most bougie and beautiful gift wrapping! Her words, not mine! Thank you, Studio Noos.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! Studio Noos has a very fast and friendly costumer support. If you are still unsure with buying a bag here, do it! It‘s worth your money.

April 6, 2026
Unprompted review
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Reply from Studio Noos

Dear Sina,

We truly appreciate your feedback!

Enjoy your Studio Noos items.

Best wishes,
Team Studio Noos

Rated 5 out of 5 stars

Studio Noos’ delivery was perfect

Studio Noos’ delivery was perfect!
Order was placed 10/03/26
Order arrived in London 12/03/26
Could not be happier with the service.
The quality and size of the bag is fantastic. Love the brand, can’t wait for more.

March 12, 2026
Unprompted review
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Reply from Studio Noos

Dear Emma,

We're so glad to hear your order arrived quickly and that we were able to assist you with your request.

We hope you enjoy your Studio Noos items!

Best wishes,
Team Studio Noos

Rated 4 out of 5 stars

Have still not received my complete order

I ordered 5 bags at the same time. On the 2nd of February I received my parcel but there were only 3 bags! I wrote an email, then another a week later and a third one; absolutely no reply. Usually I don’t write bad reviews but I am so disappointed. Not only have I not received the bags I paid for, I have not once received a reply.

Studio Noos contacted me after this review. They sent the items immediately and apologised. My emails were in the spam file. I am now satisfied with how everything went. Thank you

February 2, 2026
Unprompted review
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Reply from Studio Noos

Dear Vanessa,

Thank you for bringing this to our attention.

We sincerely apologize that your order arrived incomplete and that you did not receive a response to your emails. We understand how disappointing and frustrating that must have been.

After reviewing your case, we found that your previous emails unfortunately ended up in our spam folder. We are sorry for the lack of communication this caused.

We are currently investigating what happened with the missing bags and will contact you directly with a solution as soon as possible.

Kind regards,
Team Studio Noos

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Rated 5 out of 5 stars

Very satisfied

Very satisfied! I was had a problem with my bags, my bags was broken when i bought 6 or 7 months Ago then i try to contact the customer service i sent them an email and telling them about my problem, not long i got the reaction they give me an option and i choose one of the options which is they will send me the new bag and i dont need pay the sending cost too! Wow very good service from Studio Noos, I'm so happy and for sure I will buy some more from them! Very recommended 👍🏻👍🏻👍🏻

January 29, 2026
Unprompted review
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Reply from Studio Noos

Dear Daisy, thank you for sharing your experience with Studio Noos. We are very happy to hear that our support team was able to solve the issue.

Best wishes,
Team Studio Noos

Rated 5 out of 5 stars

Stylish and practical

Great quality, stylish yet fully practical design, and a wide choice of colours, patterns and fabric. That's the shop I wish I knew about when my kids were toddlers 😆But I'm happy that I've found them now, as these bags and accessories can be used well beyond the baby years. Given the quality, the pricing is fair, and great deals are available during the sales.

January 26, 2026
Unprompted review
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Reply from Studio Noos

Hi Zsu, thank you so much for sharing the experience. We hope that you will enjoy your purchase.

Best wishes,
Team Studio Noos

Rated 5 out of 5 stars

Happy with my Studio Noos bags

Happy with my Studio Noos bags! I think they have a good selection of bags, prints and colors. Quick delivery most of the times when I’ve ordered. I’ve also gifted the kids backpacks and swaddles and all my friends have been super happy with these!

January 16, 2026
Unprompted review
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Reply from Studio Noos

Hi Marit, thank you so much for your feedback and we love to hear that our products make you and your friends happy.

Hope to see you again on our website!

Best wishes,
Team Studio Noos

Rated 5 out of 5 stars

Bought my wife a mom bag as a gift and…

Bought my wife a mom bag as a gift and it was a big hit. Arrived within a few days and looks great.

December 17, 2025
Unprompted review
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Reply from Studio Noos

Dear Alex,

Thank you so much for your feedback and positive review! We are happy to hear that your wife is happy with the bag!

Wishing you lot's of fun with it!

Best wishes, Team Studio Noos

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Rated 5 out of 5 stars

I love Studio Noos

I love Studio Noos. It is my favorit kind of bag. I am a lil bit obsessed with teddy furr so your bags are what I need. Your bags are mom bags I know. Eventho I am not a mom yet, I use it for work or for traveling.

December 26, 2025
Unprompted review
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Reply from Studio Noos

Hi, thank you for your kind review. We also can't get enough of the Teddy bags! Very happy to hear that you're happy with the bags. Enjoy!

Best wishes, Team Studio Noos

Rated 5 out of 5 stars

The best work and motherhood combination

Love the bags for my work and motherhood, very functional with the best designs. Also a true fan of the backpacks for my Children! :)

December 17, 2025
Unprompted review
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Reply from Studio Noos

Thank you for the 5 stars, we couldn't agree more! Best Wishes, Team Studio Noos

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Rated 1 out of 5 stars

Repeated issues, no communication, still waiting for my order

I’m really disappointed with my recent experience with Studio Noos, especially as this isn’t the first time I’ve had problems.

In the past I placed an order and received absolutely no updates, so I had to be the one to get in touch. Only then was I told the order had actually been lost, which I would never have known if I hadn’t contacted them myself. They replaced the order, but again I received no updates about tracking or delivery. Once the replacement finally arrived, the item was unfortunately broken, so I ended up having to request a full refund.

Even after all of that, I decided to give them the benefit of the doubt. They offered a discount code so I ordered again — this time a Mum bag. However, it’s now been over a week since ordering and again I haven’t received any shipping updates at all. I have emailed and sent a DM and still haven’t received any reply.

I understand delays can happen, but the constant lack of communication and having to chase every order is really disappointing and makes the experience stressful. I love the products which is why I kept trying, but unfortunately the customer service and communication has really let me down more than once.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Very functional

Love my bag, it is my 7th (!) product from that brand. Within a week I got so many comments about its looks and functionality.

December 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not buy from Studio Noos if you are outside the EU

We purchased a Teddy Diaper bag last week with delivery to Switzerland.
Unfortunately, the Studio Noos team did not fill out any custom forms, which is required when shipping outside the EU / to Switzerland - in return, the company does not need to pay any taxes in the EU or Switzerland.
For the failure to follow delivery protocol, we were charged a fine of >30% of the order, which the service team is unwilling to reimburse.

September 9, 2025
Unprompted review
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Reply from Studio Noos

Dear Marcel,

Thank you for sharing your experience. We’re sorry to hear that the shipping proces was not experienced as pleasant. We do our best to be transparent and clearly state our shipping conditions on our website. We always take feedback seriously and use it to improve our service where possible.

Rated 1 out of 5 stars

Item not delivered and no contact

Ordered an item start of march with estimated date within 10 days: I’m now still waiting for my item and have emailed twice with no response. Really frustrated and annoyed by the process.

April 6, 2025
Unprompted review

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