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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness and the high quality of the study materials available, finding them genuinely helpful for exam preparation and understanding difficult topics. Many appreciate the opportunity to earn passive income by selling their own notes, highlighting the ease of uploading documents and the reliable payment process. The website's organization and search functionality are also frequently mentioned as key benefits, making it simple to find relevant resources. However, some customers also noted issues with product accuracy, reporting instances where purchased documents did not match their descriptions or contained incorrect or incomplete information. A few people were dissatisfied with the quality of certain materials, finding them not worth the money or unhelpful for their specific needs.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to use,... See more

Product

Users describe positive interactions with product, often praising the quality of documents and their... See more

Website

Customers consistently note positive experiences with the website, praising its user-friendliness and... See more

Value for money

Reviewers mention positive feedback about value for money. Many customers find it a good way to earn extra... See more

Payment

Reviewers highlight positive aspects of payment. Many customers appreciate the smooth and reliable payout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stuvia has become such an incredible source of passive income by using my old exam notes to help others. Not only is it helping others but I'm being paid for it by just simply uploading my notes. Woul... See more

Company replied

Rated 5 out of 5 stars

I have been on stuvia for a while and for sure stuvia is the best place all students to find best notes and exams to improve their grade and save time. It has come clear that most of the students som... See more

Company replied

Rated 5 out of 5 stars

The summaries on stuvia really helped me to refresh my knowledge on courses which I had to retake (for bachelor university). It's search engine is really usefull to make sure you get materials for... See more

Company replied

Rated 5 out of 5 stars

The summaries on Stuvia are always well done, and you can also contact the author of the summaries to ask any questions you may have. It's very useful that you can see how many times it has already be... See more

Company replied


Company details

  1. Educational Consultant
  2. Career and Education Provider
  3. Department of Education
  4. Education Center
  5. Educational Institution

Written by the company

At Stuvia, you will find the best notes, summaries, flashcards, study guides and other study resources. Globally, over one million people are using Stuvia on a monthly basis. Prevent resits and get higher grades by finding the best notes and study resources available, or sell your own study notes to help your fellow students and earn some money! Discover it at Stuvia.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

912 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very helpful

February 28, 2025
Unprompted review
Stuvia logo

Reply from Stuvia

That’s awesome to hear! 😊 We love making things easy and helpful for you! If you ever need anything, we’re always here to assist. Happy studying and selling! 🚀

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Rated 1 out of 5 stars

Payment Delays & Terrible Customer Service

I’ve had one of the worst experiences with this company. My payment has been delayed, and every time I reach out, I get the same generic response: “We’re waiting on the payment provider.”
I was promised that once verification was complete, my payment would be sent—yet here I am, still waiting. The support team provides inconsistent and misleading information, and instead of taking responsibility, they just keep stalling.
This level of incompetence and lack of urgency is unacceptable, especially when it comes to people’s money. If you value reliable payments and responsive customer service, stay away from this platform.
Absolutely would not recommend to anyone.

January 20, 2025
Unprompted review
Stuvia logo

Reply from Stuvia

Our sincere apologies for the inconvenience you have experienced. In your case, the verification process took longer than expected, which is understandably frustrating. However, I do want to emphasize that our customer service team has consistently responded to your inquiries promptly. Unfortunately, some processes have unavoidable waiting times, which can sometimes lead to similar responses when following up multiple times.

That being said, I want to stress that delays like this are extremely rare. In the vast majority of cases, payments are processed quickly and without any issues. While this does not change the frustration you have faced, please know that we take these matters seriously and continuously strive to ensure a smooth and efficient experience for all users. Once again, our sincere apologies for the delay.

Kind regards
Melle

Rated 1 out of 5 stars

Extremely Slow Payments & Poor Customer Support

I have had an unacceptable experience with this company regarding my payment. My funds have been delayed for over two weeks, despite being assured multiple times that the issue would be resolved.

The lack of transparency and accountability is frustrating. Every time I contact support, I receive vague responses blaming their payment provider, with no real action taken. I was promised that once verification was completed, the money would be sent—yet, I am still waiting.

Additionally, the communication is poor, with long response times and no urgency to resolve the issue. I expected professionalism and efficiency, but instead, I have faced endless delays and excuses.

I strongly do not recommend using this platform if you expect timely payments and good customer service. They do not take responsibility for their own processes, and the user is left in limbo.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

I heard stuvia from my friend and been…

I heard stuvia from my friend and been seller on this platform from last 8 months. So far going very good, well organized dashboard, timely withdrawal and best support team. Wish you good luck

January 21, 2025
Unprompted review
Stuvia logo

Reply from Stuvia


Thank you so much for sharing your experience! It’s really great to hear that things have been going so well for you as a seller. We’re happy that you find the dashboard easy to use and appreciate the support team—it means a lot to us. Wishing you lots of success, and if you ever need anything, we’re here for you! 😊

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Rated 1 out of 5 stars

Fraud and customer service avoiding me

There are fraudulent copyright documents being sold by sellers. I have contacted stuvia via live chat and their emails but they are blantantly ignoring my queries as they just want quick money although some are fraudulent documents. I have spent weeks trying to report this with them but they are avoiding me so I will have to take further action

January 3, 2025
Unprompted review
Stuvia logo

Reply from Stuvia

Hi

As mentioned in our email, the requested action has already been taken. However, some processes do take time to fully resolve. We sincerely appreciate your efforts in bringing this to our attention.

If you have any additional concerns or new reports, feel free to share them with us, and we’ll ensure they’re reviewed promptly.

Thank you for your patience and understanding.

Best regards,
Melle

Rated 1 out of 5 stars

If I can give it a zero I would… never…

If I can give it a zero I would… never received my test bank and I’m going to make sure I dispute this charge at the bank… frauds

January 19, 2025
Unprompted review
Stuvia logo

Reply from Stuvia


Hi

I'm truly sorry to hear about your experience, and I completely understand how frustrating this situation must be for you. At Stuvia, we take these matters very seriously and want to ensure you receive the support you need.

Could you please reach out to me at Melle@stuvia.com with your order details? We’ll investigate this as a priority and make sure everything is resolved promptly. If there’s been an issue with your order, we’ll do everything we can to fix it or provide an appropriate solution.

Our goal is to provide a trustworthy platform, and I deeply regret that this has not been your experience so far. Thank you for bringing this to our attention, and I am sure we can make this right for you.

Best regards,
Melle
Stuvia Support

Rated 4 out of 5 stars

NEED STUVIA REFUND LINK

Can you please provide a legitimate refund link for Stuvia? I did not download the material I purchased. I am only returning because the material was not enough content. Every time I hit a link provided by Stuvia for refund it goes to an unrecognizable Trengo.com site. So frustrating.

Update: The Stuvia refund link you provided worked. Unlike, the online search engine link. I received a timely email for a refund. However, that refund was initially applied as Stuvia account credit. I had to respond to that email requesting that my refund be applied to my original form of payment as there was no option how to apply my refund when filling out for the refund. With that said, I received another timely email stating that my refund would be changed to my original form of payment and should be processed in 10 business days. I am changing my review rating from 3 stars to 4 stars. Thank you for resolving my refund matter timely.

December 3, 2024
Unprompted review
Stuvia logo

Reply from Stuvia

Thank you for reaching out, and I’m truly sorry for the frustration you’ve experienced while trying to request a refund. We understand how important it is for our processes to be clear and straightforward, and I’d like to help resolve this for you as quickly as possible.

The correct link for refund requests is www.stuvia.com/refund. Please ensure you’re logged into your Stuvia account to access the form directly.

Kind regards
Melle

Rated 5 out of 5 stars

Stuvia is real and great platform for…

Stuvia is real and great platform for passive income. Support staff is too cooperative and swift in response. Honest and dedicated team.

November 26, 2024
Unprompted review
Stuvia logo

Reply from Stuvia

Thank you so much for the kind words! We're thrilled to hear that you value Stuvia as a platform for passive income and appreciate the efforts of our support team. Providing swift and cooperative assistance is always our priority, and your recognition motivates us to continue delivering the best service possible.

If you have any questions or need assistance, feel free to reach out anytime—we're here to help! 😊

Warm regards,

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Rated 5 out of 5 stars

Stuvia, trusted and secure to use

Stuvia is easy to use, it's trusted, payments are within the specified time frame, and you get the exact amount you request.

November 17, 2024
Unprompted review
Stuvia logo

Reply from Stuvia

Hi Kay

Thank you so much for your positive feedback! We’re thrilled to hear that you find Stuvia easy to use and reliable, and that our payment process meets your expectations. Your satisfaction is our top priority, and it’s great to know we’re delivering on that.

If you ever have any questions or suggestions, feel free to reach out—we’re always here to help!

Best regards,
Melle

Rated 3 out of 5 stars

I recently sold my notes on Stuvia…

I recently sold my notes on Stuvia and I’m looking to resolve an issue. On Monday I was notified that my profits were sent to my account and that it would take a few business days however the payment is yet to be fulfilled. I hope that Stuvia can sort this out.

November 9, 2024
Unprompted review
Stuvia logo

Reply from Stuvia



Hello Tyler,

Thank you for bringing this to our attention, and I’m truly sorry to hear about the delay with your payment. Typically, our payments are processed and completed within 3 business days. Occasionally, unexpected issues may arise in the pay-out process, and we apologize for any inconvenience this has caused.

Please send me an email at Melle@stuvia.com with your account details, and I’ll personally look into this to resolve the matter as quickly as possible. Your satisfaction is important to us, and we’re committed to making this right for you.

Thank you for your patience, and we look forward to helping you!

Best regards,
Melle

Rated 5 out of 5 stars

Great added income

Great way to make some money while helping people with their studies.

November 4, 2024
Unprompted review
Stuvia logo

Reply from Stuvia

Thank you for your review! We're thrilled to hear that you’re enjoying the opportunity to earn while helping others with their studies. It's rewarding to see our platform create a positive impact for both sellers and students alike.

Happy studying and selling!

Best regards,
The Stuvia Team




Rated 5 out of 5 stars

It's been a amazing experience

It's been a amazing experience, having to share my knowledge with alot of students. Stuvia has made it possible for me to share my knowledge and get paid an amazing amount.

October 1, 2024
Unprompted review
Stuvia logo

Reply from Stuvia

It's amazing to hear that we’ve been able to provide such a positive experience for you in sharing your knowledge with students! We're thrilled that our platform allows you to help others while being rewarded for your efforts. Your dedication to supporting students is invaluable, and we're proud to be part of your journey in making an impact. Thank you for sharing your experience with us!

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Rated 4 out of 5 stars

It's a great way to make some extra…

It's a great way to make some extra cash, ive made 70 pounds over a year (its slow but works) Also youll probably wana advertise your notes in student spaces online. They cash out money every Monday but it takes banks about 3 days to process it. Theres also a 10 pound minimum withdrawal requirement.

September 30, 2024
Unprompted review
Stuvia logo

Reply from Stuvia


Thank you for sharing your experience! We're glad to hear that you've been able to earn some extra cash, even if it’s been a slower process. Promoting your notes in student spaces online is definitely a great tip to increase visibility and sales. Regarding payouts, we process payments every Monday, but bank processing times may take around 3 days. And yes, there is a £10 minimum withdrawal requirement in place. We appreciate your feedback and hope your earnings continue to grow!

Rated 5 out of 5 stars

Stuvia: 100% legit

Stuvia does what it promises, and pays when you ask it to.

September 16, 2024
Unprompted review
Stuvia logo

Reply from Stuvia

Hi Dennis,

I am very happy to hear about your positive experience!
Together we rock!

All the best!
Melle

Rated 5 out of 5 stars

Useful Company

They have nice resources and a good customer service team.

September 13, 2024
Unprompted review
Stuvia logo

Reply from Stuvia

Hi Ali,

Thank you so much for your positive feedback! We're thrilled to hear that you found our resources helpful and had a great experience with our customer service team. Your satisfaction is our priority, and we look forward to continuing to support you!

Kind regards,
Melle

Rated 1 out of 5 stars

They sell copyrighted material

They sell copyrighted material. I googled NIHSS test answer and they are posted? This is intellectual copyrighted materal.

September 8, 2024
Unprompted review
Stuvia logo

Reply from Stuvia

Hi Damien,

Thank you for your review and for voicing your concern. At Stuvia, we take copyright protection incredibly seriously, and preventing infringement is something we work on constantly. We’ve built robust systems and monitoring processes to ensure that any material uploaded is compliant with intellectual property laws.

If you ever come across something that doesn’t seem right, we encourage you to let us know. You can submit a takedown request via the form on our website, and our team will look into it within 24 hours.

We truly value your vigilance and feedback, as it helps us maintain a safe and fair platform for everyone.

Best regards,
Melle
Stuvia

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Rated 5 out of 5 stars

I've been using Stuvia for a while now

I've been using Stuvia for a while now, both as a buyer and a seller, and I couldn't be happier with my experience. As a buyer, I've found high-quality study materials that have been invaluable in helping me grasp difficult subjects. The notes and guides are thorough and well-organized, making studying much more efficient.

As a seller, Stuvia has provided an easy-to-use platform to share my own notes and earn some extra money. The process of uploading and managing my documents is straightforward, and I've reached a wide audience of students who benefit from my work.

Overall, Stuvia is an excellent resource for any student looking to buy or sell study materials. The community is supportive, and the platform is reliable. Highly recommended!

June 14, 2024
Unprompted review
Stuvia logo

Reply from Stuvia

Thanks for sharing your experience! We’re so glad Stuvia has been a great fit for you, both as a buyer and a seller. It’s nice to hear you’re finding success on the platform. We appreciate your support! ⭐

Rated 5 out of 5 stars

Good income

As a tutor, I’ve found Stuvia to be a fantastic platform for sharing my assignments and study materials. The process of uploading my work is straightforward, and I appreciate how easy it is to set my own prices. Stuvia has connected me with a wide range of students who truly benefit from the resources I provide. The platform promotes academic integrity and ensures that my materials reach those who need them. Overall, Stuvia has not only helped me earn extra income but also allowed me to make a positive impact on students' learning journeys.

August 5, 2024
Unprompted review
Stuvia logo

Reply from Stuvia

Thanks for the great feedback! We're glad Stuvia helps you connect with students and make a positive impact while earning extra income. We're lucky to have you in our community!

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