Subside Sports Reviews 

359
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and authenticity of products, often finding unique and hard-to-get items. Delivery service is frequently highlighted for its speed and efficiency, with many receiving orders promptly. Reviewers also appreciate the helpful and responsive customer service, noting positive interactions and effective problem resolution, making the overall ordering process clear and straightforward. However, some customers noted that delivery can sometimes take a long time, especially for international orders. A few others experienced occasional issues with product quality, such as items arriving stained or with defects. Additionally, some reviewers mentioned problems with order fulfillment, including unreceived packages or unresponsive customer service regarding inquiries.

What people talk about most

Product

People report positive experiences with product quality, often highlighting the authenticity and superb... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt shipping,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the superb and excellent... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive interactions such as easy... See more

Service

Reviewers highlight positive aspects of service, with many describing it as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service Genuine item not like other copies on sale Correct sizing for Nike products Great piece sold out online but price not hiked up like 1 other stockist that I found Great fast del... See more

Rated 5 out of 5 stars

Over the moon with my purchase of a proper authentic latest Germany national football shirt. Immaculate condition sealed well protected. 👌 Top class shirts it’s worth the money. Starting to collect i... See more

Company replied

Rated 5 out of 5 stars

I bought a pro soccer team replica warm up jacket for my soccer crazy grandson. The site has tons of memorabilia options from which to choose and, evidently, I picked the right article because junior... See more

Company replied

Rated 5 out of 5 stars

Overall a great experience. A great selection and almost always have discounts on everything. Only issue is that sometimes fulfillment takes long time if the order includes items they have to get from... See more

Company replied


Company details

  1. Soccer Store
  2. Activewear Store
  3. Clothing Store

About Subside Sports

Written by the company

About Subside Sports

Subside Sports is one of the original online retailers for official football shirts from the world's leading suppliers. Formed in 1994, we specialise in authentic soccer kits from Nike, adidas and Puma, with the widest range of official shirt printing for all the top players.

From Barcelona, Liverpool and Inter Milan, to the new World Cup kits of Argentina, England and Spain, we offer the widest range of hero kits and patches possible.

With operations in the UK, US, Germany, Holland, Switzerland and Australia, we aim to bring the very best products to our customers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(359)

240 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never use them again.

Never use them again.. have me a terrible knock off version of a shirt.. still waiting over a week for my refund

December 9, 2025
Subside Sports logo

Reply from Subside Sports

Hi, apologies for the delay. Having checked, I can your shirt did arrive back last week, but Customer Service had allocated this afternoon to dealing with the refunds together. They have assured me it will be done before close of business today. Apologies again for the mix up with the Macron Verona authentic v replica shirt, we think this must have happened during photography and the bags were swapped by accident. Both shirts are licensed, but entirely our mistake.

Rated 5 out of 5 stars

Stellar customer service

Confirmation of purchase, tracking and mail updates were very timely. The product appears excellent quality! Stellar customer experience.

December 8, 2025
Subside Sports logo

Reply from Subside Sports

Many thanks for the review! Happy Holidays!

Rated 5 out of 5 stars

Good place to shop jerseys

Fab shirt, quick turnaround, easy comms. Couldn’t find this shirt anywhere else, so thanks guys!

December 4, 2025
Subside Sports logo

Reply from Subside Sports

Thanks for your 5 star review, always let us know if there's any shirt you are looking for and we will try to source. Some amazing new product coming this Spring.

Rated 5 out of 5 stars

Execllent experience!

You have a live costumer service. This help me to solve the 20% discount problem immediately.
Great!

December 1, 2025
Subside Sports logo

Reply from Subside Sports

Thanks Tony, good to know the live chat is useful. Have a great Christmas!

Rated 5 out of 5 stars

Amazing

Always amazing, very helpful

November 27, 2025
Subside Sports logo

Reply from Subside Sports

Many thanks for your 5 star review! If there is anything you need just email, live chat or call and we'll try to help.

Rated 5 out of 5 stars

good

so so so so good

November 27, 2025
Subside Sports logo

Reply from Subside Sports

So glad you loved the patches Emre, you're a valuable long time customer!

Rated 5 out of 5 stars
Subside Sports logo

Reply from Subside Sports

Thanks for the review Perry, we try to source as many Bundesliga teams as we can from our Berlin store! If you're ever looking for anything specific then let us know and we'll try to source.

Rated 5 out of 5 stars

Good product

Good product, good value, prompt delivery

November 25, 2025
Subside Sports logo

Reply from Subside Sports

Thank you for review! Please let us know if there is anything we can help with.

Rated 2 out of 5 stars

The product arrived stained

The product arrived stained. Customer support was able to give me a small refund after a bit of back and forth but I am really disappointed in the quality of the product. I was offered a replacement but with it being so close to Christmas, i do not want to risk it getting lost in transit. Definitely not worth what was paid

November 25, 2025
Subside Sports logo

Reply from Subside Sports

Hi, many thanks for your feedback. We have discussed with customer services and they mentioned that we were prepared to send a replacement over to you immediately and then refund upon receipt of the original faulty item. Our apologies for the faulty item, the products are factory sealed so we would eventually need to return the item to Puma for credit.

Rated 5 out of 5 stars

recommend!

great discounts, wide range of products

November 25, 2025
Subside Sports logo

Reply from Subside Sports

Many thanks for the great review! New offers coming through all the time so don't forget to subscribe to the newsletter.

Rated 5 out of 5 stars

I received my package

I received my package, in Canada, very quickly. My complaint is that my debit and credit transactions did not go through. So I had to use PayPal.
Go team Austria 🇦🇹. I hope they play in Vancouver 2026.

November 26, 2025
Subside Sports logo

Reply from Subside Sports

Many thanks for your 5 star review, means a lot to get feedback. It is odd that the debit card did not go through, we use an international payment system which is normally very good. If you have any trouble next time then please live chat, email or give our office a call and we will try to investigate. We can't wait to see the official World Cup draw this week too!!

Rated 5 out of 5 stars

the speed of delivery is good

the speed of delivery is good, and the quality of the shirts are good.

November 6, 2025
Subside Sports logo

Reply from Subside Sports

Many thanks for your review Kenny, great to get feedback from Hong Kong!

Rated 5 out of 5 stars

A great item

A great item, really pleased with the shirt. My Grandson will be over the moon.

Delivery time was great.

November 11, 2025
Subside Sports logo

Reply from Subside Sports

Much appreciated, hope he loves it! Any issues please don't hesitate to contact customer services.

Rated 5 out of 5 stars

Good

Arrived quickly and in good condition

November 17, 2025
Subside Sports logo

Reply from Subside Sports

Thank you for 5-star review! Please let us know if there's any other suggestions for shirts or printing and we will try to source.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look