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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the staff, especially the coaches and dieticians, for their excellent guidance, support, and consistent follow-ups that significantly helped in managing and reducing sugar levels. Many people also appreciate the fitness advice and personalized diet plans, which have led to positive health outcomes like weight loss and improved HBA1C levels. However, some customers were not happy with the service, mentioning issues like a lack of proper diet plans or follow-ups, and difficulty reaching customer care. A few other people also felt that the products offered were not as described, and some experienced problems with the CGM devices, including inaccuracies and malfunctions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their coaches for being knowledgeable,... See more

Fitness

Reviewers mention positive feedback about fitness. Customers are highly satisfied with the program's... See more

Service

Users describe ambiguous interactions with service. Many reviewers express dissatisfaction, citing pathetic... See more

Product

Customers had ambiguous experiences with product. Many reviewers reported significant health improvements,... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers express frustration with a lack of... See more

Based on these reviews

Rated 4 out of 5 stars

Good services by sugar fit team. Happy to stay with this platform... Getting better improvement in my sugarlevel.. It's reached 5.8 from 6.4. Dozens of Thanks to my dietician Kajal ji...

Rated 4 out of 5 stars

I joined sugar fit on september 23 rd and i had my HBA1C was 11.2 % with Triglycerides more than 500 . Started using CGM since then and got coach Sushmitha . She did prompt followup and guided. I... See more

Rated 4 out of 5 stars

My Experience with sugar fit is very excellent. All health management is so good, Personal coach doctor taking regular follow up and guide every thing. Nutrition management,Stress Managment, Exerc... See more

Rated 4 out of 5 stars

My HBA1C has reduced from 7.0 to 5.9. All thanks to my coach/consultant. The application is full of handful resources to manage and reverse your diabetes. However, I personally didn’t like their produ... See more


Company details

  1. Diabetes Center

Written by the company

Can type 2 diabetes be reversed? While there is currently no permanent cure for type 2 diabetes treatment, significant lifestyle changes can put the condition into remission. This means you can achieve normal blood sugar levels without medication or any diabetes diet chart. Causes of diabetes can be many and so once a plan that is targeted at the root cause of YOUR diabetes is made, consistent adherence to a balanced diet, regular exercise, and sufficient sleep is expected to facilitate the reversal process. Reversal, in this context, refers to achieving an HbA1c level below 6.5 through intelligent lifestyle management. Join Sugarfit now and experience the freedom of seamless diabetes management.


Contact info

4.0

Great

TrustScore 4 out of 5

586 reviews

5-star
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1-star

Replied to 6% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Unprofessional Customer Service and Disrespectful Behavior

I had a disappointing experience with SugarFit’s customer service. We were genuinely interested in their service, but due to some confusion around the payment process, things did not go smoothly.

My father, who is an NRI, is not very familiar with online credit card transactions, and he was trying to understand the process. Instead of being patient and helpful, the customer service representative, Kshitij Haval, became rude and disrespectful.

At one point, he said, “you made me waste so much time for just a payment,” which was unprofessional and unnecessary. Customers may need guidance, especially when dealing with online systems, and this is exactly where good customer service matters.

Because of this experience, we chose to go with a competitor BeatO that treated us with far more respect and professionalism. The difference in customer handling was very clear.

Would not recommend SugarFit based on this experience.

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Guidance and Support from Sugar Fit Coach

I’ve had a great experience with my Sugar Fit coach. The guidance is practical, personalized, and easy to follow. The coach is very supportive, responsive, and keeps me motivated to stay on track with my health goals. I’ve seen positive changes in my lifestyle and overall well-being. Highly recommended

April 17, 2026
Unprompted review
Rated 4 out of 5 stars

Hi last 6 months I have been …

Hi last 6 months I have been associated with sugar fit under the guidance of my coach Ms. NEHA. R..She is very understanding of my issues and guides my accordingly..she takes great effort in explaining to me.highly recommend her
Happy to hv her as my coach

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

My journey with Sugarfit

My coach Neenu Ma'am helped me a lot to improve my diet plan. It's a very good experience with her. I joined 3 months back in this program. My HBA1C level reached down from 7.9 to 7, with regular excercise and proper diet and guidance from Neenu Ma'am, this program has really helped me.

Thank you so much Neenu Ma'am for your valuable guidance.

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Caoch is very caring

Caoch is very caring, I really appreciate Mrs Kajal Gautam, who gives always a kind attention towards our health and teach how to control your diabetes

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great improvement journey

I was able to reduce my HbA1c from 8.2 to 7 in just 3 months and fasting glucose at 90-100 range . All thanks to the team especially the coach for constantly guiding and follow ups . Totally worth it if you are religiously following the coach and doctors advice here with the diet and workout regimes.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

About Juvaria

My coach Juvaria, she is soo helpful, used to help me to reverse sugar and helped me to brought my HBA1C from 7.3 to 6 in 6 months. I am soo great full for her consultation.

April 16, 2026
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Rated 5 out of 5 stars

Reduction of 3 points in Hba1c in 3 months

I contacted with Sugarfit when my fasting and post meals sugars were 250+ and 390+ respectively. After joining and following their prescribed medicines and suggestions i was able to reduce my Hba1c to 8.3 from 11.5 in three months. I worked on reducing insulin resistance by doing regular exercises and including proteins in my meals as recommend by my Coach.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

A persuasive and caring coach

Ms Kajal has been a caring and persuasive coach . Being part of the process for more than a year I would give credit to her to keep up the motivation level with providing alternate options in food. It would be good for sugar fit to develop very specific and few exercises for strengthening that works on specific muscles .

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

The Right place to be sugarfit and reversal of diabetes.

I worked for me very fast and make my journey motivated , the coach ,doctor and app helps me a lot to achieve targeted goals in time. Before I have very typical understanding about diabetes like many of us , after starting sugarfit I got a clarity how it works and what is my position how to improve with help of my coach and with app support. Yes it won't give immediate result but for sure it helps to improve in a long run.my heart ful thanks to sugar fit app teem and my coach Mansa kolla garu for making it possible and continuous support.😊😊

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

From 14.2 to 6.8 – A Remarkable Transformation

I would like to express my heartfelt gratitude to my Sugarfit Dietician - Saipriyadarshini.H for the incredible support and guidance provided to my mother. When we started this journey, her HbA1c level was at a very concerning 14.2, but with mam’s consistent care, personalized diet plan, and motivation, it has now come down to an amazing 6.8.

This transformation has truly changed my mother’s health and confidence. She feels happier, more energetic, and much more in control of her lifestyle. What stands out the most is the patience, clarity, and continuous encouragement given throughout the process.

I really liked the line from Sugarfit "Reverse the diabetes and be free from tablets", I and my mom working on getting rid of diabetic tablets.

Thanking Sai Priyadarshini.H from the bottom of my heart for making such a meaningful difference in our lives. We are deeply grateful for your dedication and support.

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

My experience with Sugarfit.

My Coach Juvaria gently guided me all along and ensured that besides my medication and daily routine I also followed the correct schedule of Salads, Protein and then followed by more veggies and some Carbs so that the initial intake of protein prevented the Carbs from spiking my glucose. This seems to work well for me and I've followed regularly at every meal.
Also I've maintained a regular excercise and walking routine everyday and at 73 I feel I have managed my Hba1c pretty well around 6.5 after having diabetes for 30 years.
Discipline in food consumption and regular workouts are the key!
The CGM's helped me monitor the foods that were unhealthy for me and though some wer my favourites, I had to sacrifice.
Thank you Juvaria for condtantly egging me on to do well!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

My amazing journey with sugarfit

It has been an amazing journey with Sugar fit.
From an HB1AC of 10 I came down to 7.10 in 4 months and lost my weight from 95kgs to 83 kgs and am on a superfit mode. Thanks to my coach Neha. She has been relentless with her follow ups and monitoring my CGM readings and diet.

April 15, 2026
Unprompted review
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Rated 4 out of 5 stars

Great experience with Sugarfit

I’ve had a really good experience with Sugarfit. Their food service is well planned and supports a healthy lifestyle, which makes it much easier to stay consistent.
My dietitian has been absolutely amazing. She is very supportive, always available when I need help, and gives practical suggestions and creative ideas that actually work in daily life. Her guidance has made a big difference in my journey.
Overall, the program is well-structured, effective, and easy to follow. I truly appreciate the support and would definitely recommend Sugarfit to anyone looking to improve their health.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Sugarfit helped me to achieve a lot

I joined sugarfit in Dec 2023. My HBA1C was 7.5 with the guidance of my coach Varsha my HBA1C is now 6. My weight also reduced drastically and I could feel the difference in my energy level also and earlier I used to feel tired. My medicines also have reduced compared to what I was taking in 2023. I thank my doctor Hardik for that.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Best choice I made to see the real "Me".

This app and the program is amazing. They know everything about diabetes and how to get rid of it. All we need is discipline in following their guidance. I have been with them from 1+ year and I got my medicine down by 50% and gearing this year to get rid of the balance medicine. This app made me realise myself and how to get things under control.

April 14, 2026
Unprompted review

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