Suitcase.com Reviews 548

Fast shipping about 5 business days, cheap price, new product. I order the indigo blue inova 29'' but it is out of order so they offer the silver one for me because I am in a rush to get it. Yeah!!! Get it on time.

Good price & good quality

My package arrived, exactly as I ordered it, on the next business day. I even got it shipped for free. The price was lower than I found anywhere else too. In all, extremely satisfied with the service I received

I would use suitcase.com again.

As of yet i havent received my case. Apparently there is some redistribution problems so my experience has been a poor one currently. At least i was given the option to cancel my order if i wanted to so hence the 2 stars rather than 1.

This briefcase is exactly as advertised. Suitcase.com has great service, much lower price and free shipping and monogramming to top it off!

Ordered a 20" Samsonite spinner and received the correct item within a few days. The price was lower than any of the other competitors by over 20%! I was expecting some glitches, but nothing other than outstanding deal. Amazing!

Had no issues .Easy to order received my merchandise in a week. Thank you.

I found the luggage I wanted through Suitcase.com well below the price any other retailer was selling it for. I placed my order on a Sunday afternoon and received it the next Tuesday afternoon. I was a little nervous that it might not arrive in time for my trip but it did. I didn't receive the tracking number until two days after my item shipped. Their customer service and online chat personnel were very professional and courteous. The one thing they need to work on is communicating the progress of the order through the order tracking link they give you. It stays in processing for about 5 days, which made me a little nervous because I was traveling the next week. From my experience, and based on other reviews that I read, expect to receive your package 9 days after you place your order. I would definitely do business with this company again.

Just got my new suitcase and it is just what the doctor ordered. I love it, and shipping was very prompt I will order from them agen.

Thanks.

I got my order within 5 business days and the suitcase looks awesome!

There was plenty to choose from while shopping on Suitcase.com. It was well laid out and easily searchable. I compared prices with all the big name online sites and Suitcase.com was comparable and more often lower. They also had many items I couldn't find elsewhere. My carry-on came in a very sturdy box and in a reasonable amount of time. I will definitely be back.

Those guys ask me to review their service and product BEFORE I had received it; can you believe it?

I was very happy with the service but i did not get a receipt.
They made the delivery on time, very pleased.

I am very familiar with the product that I ordered, so no product quality problem. Price was exceptionally good. Received it within a reasonable time. The only comment that I would make is that they did not tell me that the item was shipped-- it just showed up-- but it did not take long. Perhaps I missed the shipping notice??

These folks do it right: great selection, super-low prices, and quick shipping (my new bag arrived a day earlier than even FedEx said it would).

The suitcase was as described,delivered on time, and at a great price!

My experience with Suitcase.com was excellent. Good communication from start to end. They shipped exactly what I ordered - no hassles, no headaches. Will use them again.

Suitcase came packed perfectly. Excellent delivery frame. Would recommend to anyone.

delivery was average
item not exactly what i thought as it seemed much smaller
to return would cost me money: that is not good as far as i am concerned