Great fit and prompt delivery. Only downside is the creases in my jacket which I appreciate happens when travelling a long way. However I have followed the instructions and hung it in the bathroom whi... See more
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What people talk about most
Reviews shaping this summary
Extremely fun way to get shoes that you want, with a lot personalization options. It's a shame, though, that men store has more options. Also, I ordered shoes based on the size suggestion and they are... See more
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I had a shirt come ripped but that was repaired no problem. My issue is i had put some things (a number of shirts, x3 custom shoes and some trousers) in my favourites to buy after checking the s... See more
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My Wedding Suit i made custom Tailored for 339€ i believe came on the Expected Date It is a very well done Quality and fits perfectly i did have to write an email because it was supposed to come lat... See more
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Company details
About Sumissura
Written by the company
Dress the Real You
In a world where the fashion industry forces people to fit into boxes, Sumissura exists to make people feel confident & secure by creating bespoke garments that reflect everybody’s uniqueness
Know more about us
Start designing now
Discover how we bring technology and craftsmanship together
| Women's Suits | Dress Shirts |
| Custom Jeans | Women's Blazers |
| Custom Shoes | Women's Tuxedos |
At Sumissura, we champion the art of personal expression through bespoke fashion. We stand against the tide of one-size-fits-all, advocating for individuality, inclusivity, and sustainability in every piece we craft. Our mission is to ensure you feel confident and unique, with garments tailored not just to your measurements, but to your personality.
Explore our exclusive collections:
- Businesswear for the modern professional woman, where style meets functionality.
- Wedding Suits designed to make your special day truly unforgettable.
- Pantsuits that offer a blend of chic versatility for any occasion.
We are committed to a zero-waste philosophy, embracing a made-to-order model to ensure every garment is crafted with purpose. This approach guarantees a perfect fit, while also contributing to a healthier planet by minimizing waste and promoting sustainable practices.
Join over 350,000 satisfied customers who have embraced the magic of custom-tailored fashion. With Sumissura, you don't just wear a garment—you make a statement. A statement of your individuality, your style, and your values.
Discover the joy of clothes that are made to fit you, not the other way around. Because at Sumissura, we don't just dress bodies—we dress the real you.
Sumissura Made to Measure
Written by the company
- Sumissura believes a unique wardrobe should be accessible to everyone.
- Our mission is simple: to give people the freedom to choose their own style and reveal their personality through their outfit. Every day. At an affordable price.
Perfect Fit Guarantee
If it does not fit you, we remake it for you
All Sumissura garments are hand-made under strict quality control to provide you a perfectly fitted garment. In rare occasions your product may not have the right fit - that's why we created the Perfect Fit Guarantee. Because we know that fit matters. If, against all odds, your garment does not fit you properly we will cover some of the alteration costs made by your local tailor or, alternatively, we will make a new garment for you
Contact info
Zürich, Switzerland
- cs@sumissura.com
- www.sumissura.com
3.7
Average
3K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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For some reason I was unable to order shirt and suit together
For some reason, I was unable to order the suit and shirt together and wound up having to pay shipping on the shirt. My only complaint.
February 26, 2026
Reply from Sumissura
Hi Marguerite,
Thank you for sharing your experience.
I’m sorry for the inconvenience you encountered while placing your order. I understand how frustrating it can be to have to place separate orders and end up paying shipping twice — especially when your intention was to purchase everything together.
I’m going to personally review your case to better understand what happened during checkout and see how we can properly address the shipping charge.
Thank you for bringing this to our attention — feedback like yours helps us improve the ordering experience.
Best regards,
Jonathan Blasco
Senior Experience Manager
No Returns, No Real Fix ! Just Wasted Money
I had high expectations when I ordered a custom black wool coat, but unfortunately the entire experience was deeply disappointing.
When the coat arrived, it did not fit me properly at all. It looked more like a men’s coat than a tailored women’s piece — extremely oversized, especially in the shoulders. The belt loops were placed far too low, and the belt itself was overly long and poorly proportioned, which made the coat look cheap fast fashion tailoring rather than custom-made. It is such a shame because the material was of a very good durable quality.
I submitted an alteration request and was required to pay out of pocket to send the coat to their tailor. After waiting to receive it back, I was shocked to see that the only noticeable change was slightly tighter sleeves. The oversized shoulders — the most obvious and unflattering issue — were not corrected at all. The coat still looks ill-fitting and poorly constructed.
To make matters worse, there are no returns offered — only alterations at your own expense. For a company that advertises custom clothing, this was extremely frustrating and costly.
Overall, this was a complete waste of money. I would strongly caution others to order at their own risk.
February 11, 2026
Unprompted review
Reply from Sumissura
Hi Varsha,
First of all, I want to sincerely apologize for your experience. I’m truly sorry for the disappointment and frustration this situation has caused you, especially after placing your trust in us for a custom-made coat.
I completely understand how upsetting it must have been to receive a garment that did not fit properly — particularly with the shoulders being oversized, which is such a key structural part of a coat. I also understand how frustrating it must have felt to go through the alteration process, pay for shipping, wait for the return, and then see that the main issue had not been properly corrected. That is certainly not the experience we want any of our clients to have.
We truly appreciate your comment about the fabric quality, but as you rightly point out, quality materials must be matched by precise tailoring and proper proportions. If the final result did not reflect that, we take that very seriously.
I would like to personally review your case in detail, including the original measurements, pattern, and the alterations performed. Please share your order number with me, and I will contact you directly to assess everything carefully and work toward a proper solution.
We are genuinely sorry that this has been your experience. Thank you for bringing this to our attention and giving us the opportunity to make this right.
Kind regards,
Jonathan Blasco
Senior Experience Manager
Easy to order, cute to wear!
Ordering shorts online was incredibly easy AND a single reply to one email is all it takes to have shorts tailored to a specific length. I will order many many more pairs!
February 18, 2026
Reply from Sumissura
¡Muchísimas gracias, Curtis! Nos alegra mucho saber que tu experiencia fue tan positiva. Es genial que el proceso haya sido fácil y que estés contento con el servicio de personalización. ¡Esperamos que disfrutes tus nuevos pantalones cortos y que sigas eligiéndonos para tus futuras compras!
El equipo Sumissura
A Rare European Discovery in Custom Fashion
I was genuinely excited to discover a custom clothing service of this level based in the EU — and delivering to Slovenia. It immediately felt like a rare find.
The configurator is exceptional: intuitive, detailed, and genuinely enjoyable to use. You feel fully involved in creating something personal and high-quality. The entire experience so far has felt thoughtful and premium.
There was a small complication when ordering for two different body profiles under one account to use the bundle discount, as the system allows only one profile per order. However, customer support was extremely responsive and handled everything quickly and professionally, which gave me great confidence.
I’m now waiting for my order, but if the final pieces reflect the experience so far, I’ve truly discovered something special in European custom fashion.
Highly recommended.
February 24, 2026
Reply from Sumissura
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you had such a positive experience with Ursa, from our custom configurator to the customer support team. We truly appreciate your kind words and are glad that you felt involved in creating something personal and high-quality. Your feedback means a lot to us, and we’re excited to hear what you think when your order arrives. Thank you for recommending us, and we hope to continue exceeding your expectations in the future!
The Sumissura Team
It may be helpful to ask…
It may be helpful to ask what size the customer usually purchases.
Age is a factor, too.
I’m 68, and have fat old lady arms.
But there wasn’t a place to say that or give a measurement for the width of my upper arm.
February 21, 2026
Reply from Sumissura
Dear Pamela,
Thank you so much for taking the time to share your experience with us — we truly appreciate it.
First of all, we love your honesty. And please know this: at Sumissura, we dress real women, with real bodies, at every age. There is absolutely no such thing as “fat old lady arms” — there are just arms that deserve garments designed to fit them beautifully. 💛
You are completely right that upper arm width can be an important factor, especially for blouses, dresses or jackets. Our algorithm — built over 13 years and trained on thousands of body types — generates a personalized pattern from the information provided. In most cases, we only need minimal measurements to achieve a great fit. However, feedback like yours helps us continue improving the experience and identifying where we can make input options clearer or more flexible.
Most importantly: if any garment feels tight in the arms (or anywhere else), you are fully covered by our Perfect Fit Guarantee. We can arrange alterations with one of our local partners, reimburse a tailor of your choice, or remake the garment if needed. Our goal is always that you feel confident and comfortable in your made-to-measure piece.
You deserve clothing that fits you — not the other way around. That’s exactly why we exist.
If there’s anything pending with your order, please don’t hesitate to reach out to us directly. We’d be more than happy to help.
Thank you again for your trust and for being part of our community.
Warm regards,
The Sumissura team
No progress on the order
No progress on the order. Advertised as two weeks of receipt of the item. The item after paid is estimated over 45 days.
February 12, 2026
Reply from Sumissura
Hello Craig,
Thank you for sharing your feedback. I completely understand how frustrating it can feel when the delivery timeline does not match your expectations.
I would just like to kindly clarify that at the time of checkout, the estimated delivery timeframe displayed for your order was approximately five weeks. In some cases, if an item has been previously added to the cart, earlier general production estimates may still appear during browsing — however, the confirmed timeline shown at the moment of payment is always the accurate one associated with that specific garment and fabric availability.
That said, I truly regret if this caused any confusion. Transparency is very important to us, and we certainly don’t want any misunderstanding regarding delivery times.
I will personally review your order and contact you privately to go over the details and ensure everything is on track.
Thank you again for your comment.
Jonathan Blasco
Senior Experience Manager
First time shopper from Delhi, India
I loved the swift shopping experience and creating my own custom blouse, it's perfect for those who love details. It was my first time to try out an e-shopping experience out of my country and I am excited to see how the end product turns out to be.
February 18, 2026
Reply from Sumissura
Hi Nivi,
Thank you so much for your lovely words 💛 It truly means a lot to us that you enjoyed the swift shopping experience and especially the process of creating your own custom blouse — that’s exactly where the magic happens!
We absolutely love that you embraced the details. At Sumissura, every button, fabric and design choice is there so you can express the real you. Trying an e-shopping experience outside your country for the first time is a big step, and we’re so grateful you chose us for it.
Now the most exciting part begins! ✨ Our artisans are already crafting your made-to-measure blouse with care and precision. We can’t wait for you to receive it and see (and feel!) the final result. We’re confident you’ll love how it fits and represents your unique style.
Welcome to our happy community — we’re so happy to have you here!
The Sumissura team
Reply from Sumissura
Hi Cynthia,
Thank you so much for your kind words! 💛
We’re absolutely delighted to hear that your shirt fits great and that you’re happy with the quality. That’s exactly what we strive for with every single made-to-measure piece we craft — garments that feel like they were truly made for you, because they are.
At Sumissura, we believe that when something fits right, it just feels right — and nothing makes us happier than knowing you’re enjoying that experience.
Thank you for being part of our happy community. We can’t wait to create your next favorite piece!
Warmly,
The Sumissura team
Great service
Great service, fast delivery and quality item highly recommend
February 11, 2026
Unprompted review
Reply from Sumissura
Hi Miss Vicky,
Wow — thank you so much for your lovely review! 💛
We’re thrilled to hear that you enjoyed our service, the fast delivery, and the quality of your garment. Knowing you’d highly recommend us truly means the world to us.
Each piece is made to measure and crafted just for you, so it’s wonderful to know everything met your expectations from start to finish. Our team puts a lot of care into every detail — from fabric selection to final stitching — and your feedback makes it all worth it.
Thank you for being part of the Sumissura community. We can’t wait to create something special for you again!
Warmly,
The Sumissura team
Internet side is easy to handle
Internet side is easy to handle. Many good shapes and fabric qualities.
February 14, 2026
Reply from Sumissura
Hi Angela,
Thank you so much for your lovely feedback 💛
We’re so happy to hear that you found our website easy to use and enjoyed exploring the different shapes and fabric qualities. That’s exactly the experience we want to create — giving you the freedom to design a garment that truly reflects you, down to every little detail.
With more than 500 fabrics available all year round and endless customization options, our goal is to make bespoke fashion accessible, intuitive, and fun — because your style is anything but standard.
Thank you for being part of our community. We can’t wait to see what you design next!
Warmly,
The Sumissura team
My custom tux was way too big
My custom tux was so large it is unwearable. It fits over a sweatsuit when I tried it on upon receipt.
January 30, 2026
Reply from Sumissura
Hi Sheryl,
I’m very sorry to read this. If your tuxedo is so large that it feels unwearable, that’s clearly not the experience we want you to have — especially with a custom garment.
When something fits that far off, we need to carefully review the measurements, production details, and final fit to understand what went wrong. I’m going to personally look into your order (Ref: 2638226) and make sure we assess this properly.
I’ll be reaching out to you directly so we can review everything step by step and find the right solution.
Thank you for bringing this to our attention.
Jonathan Blasco
Senior Experience Manager
Jacket doesn’t fit
Jacket doesn’t fit. Very loose in arms , jacket itself and shoulders are hanging past my shoulders . Skirt fits ok but I ordered with back vent and it isn’t there . Really feels like suit bought off a rack in department store . What it process to return or attempt to fix?
January 30, 2026
Reply from Sumissura
Hi Jennifer,
I’m really sorry to hear that the jacket doesn’t fit as expected and that the skirt detail isn’t what you ordered. That’s understandably disappointing — especially when you’re expecting a made-to-measure fit.
We definitely want to review this properly and help you resolve it.
Could you please log into your account, go to “My Orders”, select this order (Ref: 10790326), and open a Support Request under the fitting/quality section? Once submitted, our Customer Support team will guide you step by step — whether that involves adjustments or a remake.
As soon as the request is in, we’ll take care of you.
Jonathan Blasco
Senior Experience Manager
No communication from the time I…
No communication from the time I ordered to when they arrived. Also got charged at tariff once they were delivered and the size of the shoe was a size too small. No customer service, no easy way to return and I don’t think I can even return. Beware! Do not buy from this company. Quality of product is not great.
February 6, 2026
Unprompted review
Reply from Sumissura
Hello Jennifer,
I’m very sorry to read about your experience and the frustration it caused you. I completely understand how disappointing it is to face a lack of communication, unexpected customs charges, and then receive shoes that don’t fit correctly.
I’d like to clarify that internally we do have processes in place to review and address issues such as customs charges and fit problems, and we are always willing to look into each case individually. Regardless of the situation, we want to help and make things right where possible.
We will reach out to you directly so we can review what happened in detail and assist you with both the delivery charges and the fit issue.
Thank you for sharing your experience.
Kind regards,
Jonathan Blasco
Senior Experience Manager
Reply from Sumissura
Hello Yasari,
I’m really sorry to read how disappointed you feel about your order. I completely understand how frustrating it is to receive something you were genuinely excited about and feel that the fabric and overall quality don’t match what you expected, especially considering the price.
That feeling of being let down is never what we want for our customers, and I’m truly sorry this has been your experience. When expectations and reality don’t align, it’s something we take very seriously.
We do want to look at your case carefully and see how we can help, as our intention is always to find a reasonable way forward when someone isn’t happy with the final result. Thank you for sharing your experience openly—it’s important feedback for us.
Kind regards,
Jonathan Blasco
Senior Experience Manager
Plus size happiness
As a larger female it was wonderful to be able to select and adjust styles that will flatter me. I loved being able to see the design as I made decisions. It allowed me to take a risk and make decisions that I felt good about. I am very excited about my final look! Hoping to feel comfortable, confident, and beautiful for a change. Thank you!
February 6, 2026
Reply from Sumissura
Hi Tina 💛
Thank you so much for sharing this beautiful feedback with us. Reading your words truly means a lot to our whole team.
We’re so happy to hear that being able to adjust every detail and see the design come to life gave you the confidence to take that leap and create something that feels right for you. That’s exactly why Sumissura exists — to celebrate real bodies, real styles, and real confidence, without forcing anyone into standard boxes.
We honestly can’t wait for you to receive your final look, and we truly hope it makes you feel comfortable, confident, and absolutely beautiful — because you deserve nothing less ✨
Thank you for trusting us and for being part of our happy community.
The Sumissura team 💕
Formal Ladies White Shirt
Easy to choose your shirt easy to do measurements given 6 weeks lead time all good so far 6 weeks until shirt arrives
February 5, 2026
Reply from Sumissura
Hi Jac jac,
Thank you so much for sharing your experience with us 💙
We’re really happy to hear that choosing your shirt and taking the measurements felt easy — that’s exactly what we aim for.
You’re absolutely right about the lead time. Since every shirt is 100% made to measure and handmade just for you, it takes a bit more time than off-the-rack fashion. Those weeks are when our artisans are carefully crafting your unique piece, just for you.
We truly appreciate your patience and trust. We’re confident it will be worth the wait once your shirt arrives and fits you just right ✨
Welcome to the Sumissura community — we’re so happy to have you with us!
Warm regards,
The Sumissura team
Amazing quality!
Love the customer shirts that I ordered. I'll definitely be ordering more. They fit perfectly after submitting my measurements for size.
December 24, 2025
Reply from Sumissura
That's awesome to hear! I'm glad the shirts turned out great and fit perfectly. Sounds like your custom order was a success!
The Sumissura Team
Reply from Sumissura
Thank you so much, Philip 😊
We’re really happy to hear you appreciated the accurate tailoring! Creating perfectly fitting, made-to-measure pieces is at the heart of what we do, so your feedback truly means a lot to us.
Thanks for being part of the Sumissura community 💙
The Sumissura team
Love this company and brand
Love this company and brand. Easy to take measurements and the suits fit beautifully. Expertly tailored and made to order.
January 30, 2026
Reply from Sumissura
Thank you so much, Tara 💙
We absolutely love reading this! Knowing that you enjoyed the easy measurement process and that your suit fits beautifully makes us incredibly happy ✨
Made-to-order, expertly tailored pieces that truly feel like you are exactly what we stand for.
Thank you for trusting us and for being part of the Sumissura community 🌿
The Sumissura team
Don’t waste your money on poor quality!
I also cannot recommend sumissura less based on product quality and poor customer service! Quality was extremely poor for cost. My two piece suit came in very small plastic packaging and extremely wrinkled. I got linen fabric which did not list an opacity, and the pants were entirely see through. The jacket was quite oversized despite very detailed measurements given. I reached out to their customer service who refused a solution, and was extremely condescending. Super unfortunate because it seemed really promising at first.
Edit: the “resolution” suggested in the customer satisfaction rep was a $5 store credit. Very disheartening after what seemed to be a truly understanding reply!
January 20, 2026
Unprompted review
Reply from Sumissura
Dear Anne,
I’ve just read your review, and I’m genuinely sorry for the disappointment you’ve faced — especially after placing your trust in us. I can imagine how frustrating it must have been to receive a suit that didn’t meet your expectations, and then to feel unsupported when you reached out for help.
Please know that this is not the experience we want any customer to have, and I’d really appreciate the chance to make things right.
Would you mind sharing your order number or the email address associated with your purchase? I’d like to personally review your case in detail and explore what we can do to bring a fair and respectful resolution.
Thank you again for your honesty — it truly helps us grow. I’m here for you.
Warm regards,
Jonathan Blasco
Senior Experience Manager
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