The Sun Bingo Reviews 

866
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, most reviewers were unhappy with their experience overall. Many people expressed deep frustration regarding exceptionally slow withdrawals, unhelpful support teams, and difficult account verification procedures that unnecessarily delayed access to their deposited funds. Players additionally pointed out that the digital slots offered very poor payouts, rarely triggering bonus rounds or providing fair wins across multiple gaming sessions. Conversely, a small portion of people felt that the chat hosts were exceptionally welcoming, friendly, and engaging during daily activities. Some reviewers were happy with the lively community atmosphere, while a few others even experienced successful withdrawals and pleasant profits.

What people talk about most

Website

People report negative experiences with website issues, particularly concerning login difficulties, payment... See more

Product

Reviewers highlight negative aspects of product, consistently expressing frustration over poor payouts and a... See more

Staff

Customers consistently note ambiguous experiences with staff, reflecting deep division among reviewers. While... See more

Payment

Reviewers express frustration and disappointment with payment and withdrawal issues. Consumers consistently... See more

Customer service

Customers had negative experiences with customer_service, consistently reporting frustration with slow email... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Been playing with sun bingo for years. Never had a problem with withdrawals always hit my account within a hour or so. Yesterday I won a nice amount and waited patiently for 24hours. Have now been t... See more

Rated 2 out of 5 stars

On 2.6 informed sunbingo account balance of 240 on closed account. Sent new ID and details of account to send balance to. 4th June after 6 emails got ID accepted. 6th June told ID was blurry and... See more

Company replied

Rated 1 out of 5 stars

Why do a lot of players seem to have it in for host Joey ? what as he done ? there must be a reason ? he never speaks or says hi to me either because we can see he has a select few that he hangs out... See more

Rated 1 out of 5 stars

Great of Sun Bingo to organise the Blackpool trip and very generous , but disgusted that none of the hosts introduced themselves to most of the players or mingled with them, very much a them and us ti... See more


Company details

  1. Bingo Hall

Written by the company

The Sun Bingo is home to an exclusive and exciting range of bingo rooms and online games. Join now to enjoy its welcome offer and play the spin-go wheel daily for free. Are you gonna bingo?


Contact info

2.1

Poor

TrustScore 2 out of 5

866 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 month

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2.1

All reviews

(866)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't waste your money the site has…

Don't waste your money the site has gone down hill so badly... I've been playing on there for over a Yr now at first it was great but now it's not even worth playing..... Same winners all the time... The chat you can't be honest because they don't like it. A good few players are also saying it's gone down hill

March 7, 2024
Unprompted review
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Rated 1 out of 5 stars

bingo money has went down and they…

bingo money has went down and they think the players dont notice. Spend £15 for session bingo to win £12 max lol
Chat is getting worse, we have one host who is on repeat about her cats, wouldnt be so bad if she changed her chat about them but its like copy and paste. you can say word for word what her chat will be and ignores you when you ask a question as she is too busy on her computer games and copy and paste to notice. If she plays a chat game she always gets the winner wrong as she cant count more than ten lines of chat .
we have another host who is chatting up players as he has left his wife and looking for his next wife
And dont forget the host who tells the players she is that skint she has run out of toilet rolls and has to wait until the end of the month to buy her next batch from Amazon and her son has ate most of her weeks shopping on the first day so doesnt know what she will do ! All this on a gambling site

February 29, 2024
Unprompted review
Rated 1 out of 5 stars

Please keep away from sunbigno won £90 …

Please keep away from sunbigno won £90 asking me for passport and bank statement sent them now want me hold passport in hand no chance how bank fraud happeneds keep clear sold my debit onto collection agency get my money released my username poolmaster2023 same winners all time closed my account down to unprofessional

February 3, 2024
Unprompted review
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Rated 1 out of 5 stars

I had a win of £1500 since the 31st of…

I had a win of £1500 since the 31st of January. However after I withdrew my winnings I got an email stating they needed to verify my identity.
Sent in passport and bank statement which shows my address was told that the picture with me holding my passport to my face should show my hands. Sent in several photos and no one came back to say which photo is unacceptable.
Only after 2 phone call was I told that the photo were unacceptable these photos was acceptable to other sites so why is sun bingo saying this when clearly the photos are clear and ligit with me holding my passport.
Still have not received my money and they are asking me for feedback, have been emailing and phoning but all this has become stressful as I have lost money on the site and not complain why is it so hard for them to pay out my winnings.
They staff are very rude and unprofessional.

January 31, 2024
Unprompted review
Rated 1 out of 5 stars

So bad :(

Awful , i have signed up to various different sites with a bonus , hoping to find a decent one . This is dated , only offered spins for signing up , not bingo , not one win … very disappointing

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

Worst site ever

Worst site ever, never pays out over 400 quid in deposits never a win. Stay well away from sun bingo landed bonuses and win 5 pounds 10 if I'm lucky shocking

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

Deposited £10 to qualify for £50 worth…

Deposited £10 to qualify for £50 worth of bingo and free spins. Not one win, not one line ……nothing.

Now I know bingo is a game of chance but come on…..law of averages would surely give a win of some description!!!! Can’t help but feel it’s rigged against winning when your playing with bonus money.

January 11, 2024
Unprompted review
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Rated 1 out of 5 stars

I have had to write this review because…

I have had to write this review because for a month now yes a month I have been waiting for my withdrawal customer service is appalling and they do not answer there phone line , I have been a customer for years and they have treated me really badly! No one is willing to help the only answer you get off them is wait for a email but that email never comes! There quick enough to take your money but if anything go's wrong with your withdrawal there not willing to give you your money, account name shellwilky35266

December 12, 2023
Unprompted review
Rated 1 out of 5 stars

WORST Bingo site online I repeat do…

WORST Bingo site online I repeat do not…
WORST Bingo site online I repeat do not Put a songle penny into this site is a scam site they steal all your money and launder it to illegal means righting checks with you money

deposited 5 fiver for the offer get 25 bingo bucks all started well won a Full house got 50 pounds but you have to wager 70 pounds on the site before you get any money out i bought 7000 + ticket all 1p with the 70 pounds and won Nothing thats 7000 thousand bingo tickets and did not even win one line if thats not a SCAM i dont know what is and after that i had my 5 pounds left they voided 2 games in a row and stole the 5 pounds that i deposited so at the end off all that you loose money not win anything its a scum bag site owed by corrupt money laudering company the fbi or money laundring services should be investigating this one there laundring Hundres of milllions in real cash and probaly paying out to fake dupe user that they creat to keep you money

for your own good dont put money in this site there scum Bags and thefts

7000 thousand tiuckets - 5 pounds SCAM

Date of experience: 10 January 2024

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

If you’re going to gamble this in my…

If you’re going to gamble this in my experience is the fairest site and I’ve played loads of different ones. I’ve won playing a couple of bingo cards and won playing loads of cards. The slot I choose to play is very good payout. I’ve had losses but stick to a budget and only play what I can afford to lose.

**Just to add a friend joined recently and their account was suspended after them winning £300 playing slots for 3 hours and not using their free bonus. They don’t suspend you when you’re losing!!! but could be the new gambling laws coming into play.

January 3, 2024
Unprompted review
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Rated 1 out of 5 stars

Avoid scam site

If I could leave minus star I would joined and deposited the £10 per week that qualified me to spin the ftee daily wheel was denied access took me 3 weeks contacting support for them to say yes I should of had access to spin it daily as compensation we will give you 20 free spins so I logged into my account to use them to find out they actually deleted my account lost everything contacted support again nothing they can do now so would avoid seems something not right

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

Very very bad experience..Deposited…

Very very bad experience..Deposited around 60£ not even a proper bonus or win..Tried their bingo..slots..Sugar rush paid £4..Seriously ..their rtp is way too funny..do not deposit..first read the experience & reviews before depositing..

December 3, 2023
Unprompted review
Rated 1 out of 5 stars

Thought I'd try to see if I could win…

Thought I'd try to see if I could win my chances of getting my christmas dinner bought tho with 1112 players no chance I've tried to ecplaine to customer service tho that I get feeling not intrested no we don't do refunds .....really

December 12, 2023
Unprompted review
Rated 1 out of 5 stars

Awful

Heard from a few people that more players have been chat banned now all because of one player
The site allows players and hosts to talk filth and private message a group of players and discuss other players on this private chat.
There are only one or two hosts who do their job properly , the rest of them talk about their debts and how they cant afford to buy toilet roll until the next pay day , marriage break ups and how they play computer games all day and dont leave their house.
Do not speak out of turn in chat though as they will just chat ban you .

December 11, 2023
Unprompted review
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Rated 5 out of 5 stars

One of the best casino/bingo sites going!!!

I’ve reviewed many casinos/bingo sites (many rated very badly). This review shows that I don’t believe they are all cut from the same clothe and use dodgy practices. I’ve used this site for some while and I’ve both won and lost, as is part of gambling. When you review sites badly they always want to use the “well you win sometimes and lose sometimes when you gamble”....of course you do, and no-one minds losing if the gameplay is fair. I’ve lost on this site plenty of times but I’ve never felt their gameplay has ever been unfair. And, should you win, the withdrawal process is easy and pretty quick (generally hits your bank about an hour after withdrawal, unless there’s the very rare issue). One to recommend in an oversaturated market that has many finding ways around the GC.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

I have played on many sites over the…

I have played on many sites over the years but I can honestly recommend the sun bingo as the best one I've ever been on.
There is a variety of both bingo and slot games to play as well as side games
The prize money is very good as well.
The chat hosts are all very friendly too.

November 26, 2023
Unprompted review

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