I would not recommend Sunergy to anyone…
I would not recommend Sunergy to anyone based on our experience.
We signed our contract in June 2025, and our solar system was installed in the first week of November 2025. It has now been five months since installation, and we still do not have an active system providing any benefit.
Throughout this entire process there have been constant delays, design issues, permit corrections, and a complete lack of communication. We repeatedly asked for updates and requested to speak with management multiple times, yet no one from management reached out for months.
Only after filing complaints and continuing to escalate the situation did someone finally respond.
I recently spoke with Daisy, the General Manager, and unfortunately the conversation was just as disappointing as the overall experience. There was no apology or acknowledgment for the months of delays, stress, and financial impact this situation has caused. Instead, the focus was simply that the system is “operational.”
From a homeowner’s perspective, a system that is installed but not approved to operate by the utility (PTO) is not usable and provides zero benefit—especially when we have already started making loan payments.
To make matters worse, we were previously told that two months of utility bills would be reimbursed, and even that is now being “reviewed internally” despite being submitted months ago.
This entire experience has been exhausting and extremely frustrating. Solar should be an exciting investment, but this company has turned it into a stressful and drawn-out process filled with poor communication and lack of accountability.
I truly wish we had chosen another installer. Based on our experience, I would strongly caution anyone considering Sunergy.