They sent the wrong glasses, asked for a picture, I sent it right away and nothing. Its been over a month. Buyer beware..this company is no good. Totally dissatisfied.
Sunglasses Online
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See what reviewers are saying
After ordering 3 times from them. I received a wrong pair of sunglass at the beginning of July and it since then that I am waiting my right pair!!! I sent a lot of emails to them and they are always s... See more
ALWAYS SPAMING MY INBOX!!!!!! annoying as fu****
Placed order online, but the glasses that arrived were not the exact Oakley Twenty model I expected. Spoke with company who agreed that artwork was out of date and would be refreshed. Overall very goo... See more
Company details
About Sunglasses Online
Information provided by various external sources
- Sunglasses Online is the online outlet of an independent, family run optician practice in Hemel Hempstead, a family business that has been trading as a registered independent optician on the UK high street since 1983.
- Our friendly and knowledgable staff are just a phone call away, and they are more than happy to help with any questions you have about any of our products or our prescription service.
- We stock the most popular designer glasses and sunglasses including Ray-Ban and Oakley.
- All eyewear orders are dispatched using Royal Mail's signed-for and tracked services, ensuring a fast and hassle-free delivery.
Contact info
52 Marlowes Centre, HP1 1DX, Hemel Hempstead
- 01442 211477
- contactus@sunglasses-on-line.co.uk
- www.sunglasses-on-line.co.uk
put the others in the shade!!
they do exactly as they say they will, only quicker.
Sunny side up
Used this supplier a number of times and service has always been first class! Have always worn RayBan glasses and have always found Sunglasses on Line to be very competitively priced, even competing with duty free outlets abroad.
Great Service, What More Can I Say
Great Service and communication from ordering to delivery. Even when my prescription Oakleys were delayed I was told the reason why and told there would be a couple of days delay. Needn't have worried as glasses arrived within original timescale anyway. Would definitely use again.
I would recommend the company above any other I have used
Simple and fast online ordering, great customer service for a delivery issue I experienced. Have ordered on two occasions and based on experience and value for money I doubt I would go anywhere else.
Excellent Customer Service Thank you.
I was kept in touch with throughout this transaction. I needed to amend my order and If you leave a message on their answerphone they call you back. I would have no hesitation is recemmending this company to my friends and colleagues. Thank you for a great service.
Excellent Price & Service
Have used S O form many purchase over the years - always have been good price and fast delivery, thanks - would recommend highly
Excellent communication and FAST service!
This is the 3rd pair of glasses I've bought from this company. Great communication, fast service and hassle free. Really a great experience every time!
Fast, efficient and reliable.
Very happy with the service. Received the glasses in perfect condition and very quickly after ordering. I recommend this website and will use it again.
They do what they say and more !!
I wanted to buy my wife a new pair of ray ban sunglasses, I looked it up online and they had the product I wanted. I contacted the company by phone to clarify they had the product as it was an urgent delivery, they confirmed they had the product and directed me back to the website to purchase even for a next day delivery. I went online I then placed the order. I received the right product the next day without any problems and received constant communication by email. I even got a 5% discount on first order!!
Great glasses, at a great price
Glasses are perfect, they were delivered fast, and they even notified us about a slight delay (which wasn't their fault). Service to be recommended!
Speedy service
Needed a pair of prescription sunglasses quickly, ordered on Wednesday and had them on my desk on Tuesday.
Don't be put off by their not so fancy website, the customer service and product is great and as described!
Excellent !!! I will give them 5 stars all times
Superior customer service.
I am really pleased with their service and response and the genuine item/s they delivering to their customers.
I recommend to everyone for all kind of glasses.
Regards, Jan from London
Blinding service, fast delivery
Excellent service and nice to have 10% of first order. Would easily recommend.
Great product, service & price
First time I've ordered online but the site was easy to use and the product is as good as expected. I will use again for my next pair in future - when I have to change prescription, or just want another pair of specs.
I will also recommend the site to anyone.
Best Optician! Fantastic Silhouette Prescription Glasses with Asian bridge (Special order)
Brilliant service, Extremely reliable, Friendly, Polite, Excellent advice, Incredibly helpful, Perfect communication, Quick response, High quality, Great value, Prompt delivery, Well packaged, Smooth transaction, Super professional
I am very happy! I will use the company again.
A Spectac(le)ular Experiance
A Spectac(le)ular Experience
I’ve been wearing specs for many years and have found that “Silhouettes” are the best. I like the rimless ones, that are extremely light and you forget you have got them on. As and when you need new lens, the frames can be reglazed. The arms, nose piece and or the lens can be replaced individually – except when your dog gets hold of them.
I searched the internet for a replacement and found that Sunglasses Online came out the cheapest, saving me £93 had I purchased them from local opticians. A lot of the other sites I came across, where outside the UK and had I purchased from them, more than likely I would have incurred ‘import tax’.
As I understand; “Sunglasses Online” is the internet outlet of “David Pressman Opticians” UK. So I was able to phone them for an update on my order. The lady I spoke to was extremely helpful and the new frame arrived as she predicted.
I will certainly use the company again and I have no hesitation of recommending them to future customers.
Delivery came quick
No Problems at all. Everything went fine. Quick delivery.
Helpful, friendly staff to answer my enquiries - the cheapest Oakley frames anywhere, delivered very quickly
With a 14 day no-quibble return policy, recorded delivery included in the price and a 5% discount for registering online I got a frame for around £82 that my local Vision Express have on sale at £229!
3rd pair of sunglasses I buy from this vendor
Hi All,
This is the third pair of sunglasses I buy from Sunglasses Online in 4 years. The Service, ease of selection, speed of delivery, packaging and condition of the product has been excellent every time. I would buy from them anytime.
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