sunriseslots.com Reviews 199

This company is a fraud I won a small amount of money in January of this year and I still haven't been paid. The representatives state I need all of this extra stuff to collect my winnings. Said I need a Fed wire transfer routing number, a swift code, said my account can't be a virtual account even though I told them I have a every day individual senior checking account. I still haven't been paid. I didn't need a Fed wire routing number for them to take my deposit.

They scam.
They want $10 depo to withdrawal
Then say it’s not eligible for withdrawal cuz it’s a coupon
Then you can’t withdrawal the $10 back cuz min withdrawal amounts.

SCAM SCAM SCAM

let me bring a glimpse of hope for those who are reading my words. here is my story with sunriseslots casino
i started playing in februrary 2025
- 1st deposit on first day of februrary 30$ by visa card --> all lost
- 2nd deposit 08 february 30$ by visa --> i win 290$ and Wire Transfer Withdrawal requested on the same day

- Feb. 22, 04:56 pm Visa Deposit approved 30$
visa card ->

- Feb. 18, 12:51 pm / Wire Transfer Withdrawal approved /requested 2025-02-08 04:21 pm --> i won 497$ and ask for a withdraw Feb. 26, 07:16 am
(Wire Transfer Withdrawal requested)

- Mar. 12, 01:58 pm Wire Transfer Withdrawal approved
requested 2025-02-26 07:16 am

then you wait .... you send mails every 7 or 15 days
here are the answer from casino support

bla blah Since all of our withdrawals are sent through third party payment providers, there are certain processing velocity limits that we must respect, and time frames may vary due to their limitations and availability. Currently, they are experiencing delays on their end on top of the regular time frame for the payment to be sent/paid out.

2 months and 15 days , after sending another mail , i recieved another type of message :

Your withdrawal in this case will be escalated,
To the upper, so it can be sent soon ass possible,

ok i wait another week and i received this mail yesterday :

I hope you are well.

The purpose of this email is to inform you that your Bank Wire withdrawal has been confirmed

m*******

Paid $774.5 + $12.50 Service Fee WIRE

The funds are expected to clear in your bank account by the latest on the 10th business day after the confirmation date.

***If by business day 11 the funds have not cleared, feel free to send me a copy of your bank statement so that we can initiate an investigation. ***

Please keep in mind that since this is an international transfer you might be subject to additional service fees

Should you have any questions or concerns please feel free to contact me back.



i was very happy bit kept sceptical until i got the money on my bank account

il received it this morning (about 686€ ) so i cant tell that they paid me what they were supposed to ( if you execpt transaction fees and conversion form us dollar to euro )

will i ever play on this casino again ? no of course

good luck for those who are waitng for their withdrawal

best regards

2 works: Scam Casino

If I could give these people negative Stars I would give them as many negative stars as I possibly could. They are scumbag fraudsters. Dirtbag scam artists. If you even get close to winning a bonus feature they will block out the entire screen so that you can't see what the rest of the reels land on so that if you are about to get that third scatter or whatever it's blacked out and they can switch it without you seeing. And if you get lucky enough to actually win a bonus future they will freeze the game and no matter how many times you reloaded or close the tab open a new tab clean your Cache and history relogin into the game again it will just keep happening then when you contact support they will act like they're sorry and unaware and only give you an option to remove the stuck game which also removes the bonus feature that you win or have won. This casino along with all of its partners just like most of all the other online casinos are completely scam artists unethical and they cheat so that you don't win and they don't lose. I advise everyone to steer clear and for God's sake do not give them any of your hard-earned money. Don't deposit a single red cent into this casino nor with any of its affiliates or sister sites. And be careful because from my experience at least 95% of all these online casinos are exactly the same. The only one I know for sure that plays fair and does actually pay you out and within 2 days is dreams casino. I say all this from experience trying to warn you guys but make your own choices I hope you're smart enough not to have to learn the hard way. We need to stop given these companies our time and definitely stop giving them our money because they 100% don't deserve to make one cent off of these rigged up unethical cheating games and practices. Good luck.

I used free spins, played all the way to .50 so they cleared the bonus. I won $800+ from the next couple spins. Site said it was able to withdrawal. They denied and said I have playthrough , which was not true as it was cleared. I then played all the playthrough and then some. Did small wallet verification deposit, approved all documents. Then the excuse was I used too many bonuses. It was first one ever used and I cleared it. They stole all of the $ and paid me nothing

They are clearly lying scum bags. Avoid

SCAM they would not let me redeem anything I won even though I deposited money ....

Avoid at All Costs – Unresponsive and Disrespectful

I’ve been waiting since September 2024 for a payment that this company still hasn't delivered. Despite countless attempts to get a clear update, all I’ve received are generic copy-paste responses blaming unnamed “third-party providers” and vague “processing delays.” There has been zero accountability and no transparency.

It’s now April 2025 – over 7 months – and I still haven’t received a resolution or a genuine response. Just empty apologies, fake escalations, and no timeline. The lack of urgency, professionalism, or basic respect for customers is staggering.

If you're considering doing business with this company, don’t. Save yourself the stress, lies, and endless waiting. This has been a complete nightmare.

Absolutely a scam, i won 1000.00 usd and then told i can’t cash it out i can only play it down to zero then make a deposit then try and win it back what a scam!

It's been 2 months and I'm still waiting for my withdrawal. Absolutely ridiculous! What a scam! I just keep sending emails constantly. I don't know what else to do.

This company strives in taking the maximum time for each step to be processed.Thirty plus days and I have still yet to receive my winnings. There are no help and give you the same runaround. When you try to find out what's going on highly. Recommend not playing on their site..

All is a lies, i been playing for more than a year and only win twice and they refuse to pay. I send copy of my credit card, Driver lisence and also send another ID international... and they say only lies that they dont acepted!!! Its such a liers...They send ever week say that is free 25 spins and wen you tray to play it said you have to deposit!!! tier of this lies peopel....dont waist your money in sunriseslots scam

Well I don't think escalated. Is the same meaning to everyone. lol that means moves faster not same slug pace . It's been 10 days since I was told that my outstanding withdrawal was put on the escalation list .. we are nearing the two month mark again why would you want this kind of bad repore it makes no since upsetting so many people that will never keep a business afloat . I figured this method of payout would have improved since my first one.. granted I did eventually get paid 2 entire months later but there is no change at all makes a person not want to spend money here when you can't payout in a timely manner 2 weeks is a long time but Two months is beyond acceptable. . When you say fast payouts in your advertisement that's a blatant lie . I'm tired of waiting for what I should have received several weeks ago ...

Sunrise slots is the biggest rip off, played and won over 700 sent in all paperwork and was rejected, ad said fastest payout. That's a big joke! Annie r is the person or ai that told me the resend all information in bold print,done,rejected. Asked phone # got rejected all enclave casinos are the same.

There payouts are no good been waiting 2 months and 2 weeks to get a payout from dec 2024 get the same answer all the time..Never will play on this website until they get a better payout

I play on multiple sites. This site is by far the worste. I play video poker. I deposited $ and I could only play slots. Last time fire me. Don't fall for 300× keep your money it's a scam.

Once again. I requested a withdrawal they asked me to make lite coin purchase to verify my account and the told me I wasn't allowed my with drywall because it was bonus money even after I played through the required amount. I have had this happen before with this company. Don't spend money with this company they won't pay u and they have world class customer service top notch for a ripoff. It's a scam...

Sunrise slots withdrawal process takes about a month.
Highly recommend trying a different casino if you value your money.

Maybe things will be a different for some people , however for most bad reviews anyone reads about this place...believe them. They don't want to pay you, I had a hell of a time with the document process, there are plenty of much better gaming sites to play on. You don't need the needless aggravation, I did everything right so as of right now. I don't want anyone to play with these people. My advice to you guys...run and run fast!

I don't need to say what has been done because my review reads just like every single other person's review on here. These people do not want to pay you out and give you the runaround when you try to collect your money. I have contacted a class action attorney and will post an update when I know more. So if you want to join get ready