Suntex Marinas Reviews 3

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Boat Rental Service
  2. Boat Storage Facility
  3. Boat Tour Agency

Information provided by various external sources

Suntex Marinas is one of the largest and most respected marina operators in the country. Nationwide, our marinas are operated by knowledgeable and helpful staff members to ensure your time on the water is memorable, fun and safe. View all our locations...


Contact info

3.0

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Astroturf reeks of dog urine

Astroturf reeks of dog urine, Suntex does not allow astroturf BUT boat owners still have it bc rule is not enforced. Love the slip and like my neighbor very much but wd never cause conflict bc I don't want to move slips. Other day I left early bc it's hot and too putrid. Wish Suntex wd not put us in this position. The astroturf is on the main patio rt next to mine. Augh!

August 12, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Lack of management/unprofessional staff

Suntex just purchased the marina where I've kept my boat for almost 20 years. Basically, the management has no idea what they are doing. They don't have adequate staffing and have hired unskilled labor. Despite repeated notices and conversations about arrangements to move my boat out of state, they have refused to provide access to my boat for transport and advised they can't, now do so until some undetermined time after Memorial Day.

May 6, 2023
Unprompted review
Rated 2 out of 5 stars

Lake Country Marina, Eagle Mountain Lake, Fort Worth, Texas

Slip holder for about two years now. We have had Items over $200.00 stolen from our slip. Have complained to management about security of our dock, I dock. Their web-site lists "gated security and secure slips" as one of their sales bullets.
Paid out $300.00 for two (2) electronic gate cards when we rented the slip. Was not told about the many "master" key cards floating around that get who knows who access to our dock.
Now someone continues to open the gate and prop, or tie, it open. We have been to the boat many times and the "electronic security gate" is wide open and no slip owner is present, but there are unknown people on the boats.
Complaints to management and emails to the marina owners (Suntex) have no impact.
We are waiting patiently for a large slip to open up in one of the non-Suntex marinas to open.

September 19, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look