Superbuy Shopping Reviews 990

•

4.7

Online Marketplace

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and reliability, making international shipping easy and stress-free. Many appreciate the detailed photos provided for items, the secure packaging, and the quick delivery times. The customer service is frequently highlighted as friendly, helpful, and responsive, with many consumers noting their willingness to assist with various requests and issues. However, some customers have expressed dissatisfaction with shipping options, finding them limited or expensive. A few reviewers also reported issues with delayed deliveries, missing items, or packages being sent to incorrect addresses, attributing these problems to logistics partners and, in some cases, a lack of accountability from the company's customer service when resolving these specific issues.

What people talk about most

Service

Consumers generally express high satisfaction with the service provided. Many reviewers highlight the... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast... See more

Product

People report positive experiences with product, often praising the quality and the careful handling. Many... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the fast, helpful, and... See more

User experience

Users describe positive interactions with the user experience, highlighting the platform's ease of use and... See more

Based on these reviews

have been using Superbuy for more then a year after switching from another shipping agent which didnt meet my demands. Since i have been using Superbuy i could't be happier. I have already done 11... See more

Great handling of items and superb experience of ordering from different websites. Warehouse team works efficiently and points out even minor mismatch in products for the safety of customer. they hand... See more

Amazing Amazing Amazing, no other words can describe how well this guys operate. They are in the business for so long that mean they’re trustworthy, and eventough once in a while there is some drama g... See more

Superbuy helps me buy items directly from Chinese sellers that I otherwise wouldn't be able to buy, even from second hand apps like Xianyu. Their shopping agents always process my orders quickl... See more

Company details

Online Marketplace

Written by the company

Superbuy is a trusted Chinese purchasing agent, which can help global customers buy from Taobao/Tmall/JD. Surprisingly, their service is totally free!

Contact info

China
www.superbuy.com

4.7

Excellent

990 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Sep 22, 2025

Great hassle free experience highly recommend

September 22, 2025

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