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Superdry - Swansea Reviews 

170
TrustScore 5 out of 5

4.8

24-25 Garden Street, SA1 3QW Swansea, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I could not find the size I needed in the Swansea store, the young man who was serving in the shop was exceptionally helpful friendly and polite. He was a real asset to the store. He ordered the item... See more

Rated 5 out of 5 stars

I have never shoped this way before. Went into super dry shop the assistant ordered my item on line . I paid for the item and received receipt on my phone. The delivery of my item was received 2 da... See more

Rated 5 out of 5 stars

I went in for a specific design / colour. Asked the store assistant who lead me to t-shirts which I wasn’t too keen on as they were to be for a gift. I questioned a design / quality I’d seen online wh... See more

Rated 5 out of 5 stars

A big shout out at the lovely Rebecka in the Swansea shop (sorry if spelt differently) who was so lovely friendly and helpful, and knew exactly what she was doing. She made shopping a great exper... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Swansea

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 24-25 Garden Street, SA1 3QW, Swansea, United Kingdom

  • 01792 468250

4.8

Excellent

TrustScore 5 out of 5

170 reviews

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4.8

All reviews

(170)

13,880 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely staff and great quality clothes…

Lovely staff and great quality clothes - love your Swansea store in particular…

September 2, 2025
Superdry - Swansea logo

Reply from Superdry - Swansea

We appreciate you taking the time to share your thoughts. We're so happy to hear you find our staff lovely and enjoy the quality of our clothes, especially at our Swansea store.

Superdry

Rated 5 out of 5 stars

Kai in Swansea shop was great!

I spent a long time looking for sunglasses until I came across Superdry in the Quadrant in Swansea. I asked one if the shop assistants (Kai) for a hand and he found a pair that suited me well and he made the whole experience quick, easy and friendly. 10/10 service from Kai!

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great coats and hoodies as I've come to…

Great coats and hoodies as I've come to expect from Superdry. I mostly buy mine here because they don't have much choice of clothes shops in Swansea city centre. These are the best for style and quality locally. Helpful staff too.

November 12, 2024
Superdry - Swansea logo

Reply from Superdry - Swansea

Hello,

Thank you for your kind words!

We're thrilled to hear you appreciate our coats and hoodies. We strive to provide high-quality, stylish clothing, and it's wonderful to know we're meeting your expectations. We're also glad to hear you find our staff helpful. We value your continued support and hope to see you again soon.

We hope you have a lovely Christmas,
Superdry

Rated 5 out of 5 stars

Excellent helpful staff

November 30, 2024
Superdry - Swansea logo

Reply from Superdry - Swansea

Hello,

Thank you for your great review.

We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly and we really appreciate your kind comments regarding our Swansea store.

Thank you for shopping with us, we really appreciate it.

Superdry

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