I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an ext... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The delivery speed is good, products are good. The only reason I gave 4 starts instead of 5 is because the main button on the shorts are sawn in instead of metal like Billabong's that is more durable.... See more
Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just... See more
here is my honest opinion. you guys make some good stuff, like i wear superdry daily....BUT you have a real problem with sizing like some of your shirts are XL and fit perfect, then ill wear a small i... See more
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- customerserviceus@superdry.com
- www.superdry.com/us
3.5
Average
31K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Jacket
the quality of the jacket is nice & cozy and the delivery service is nice it came earlier than expected. if you thinking about get this jacket you should you won’t regret ! 😁
September 7, 2026
Love superdry products
September 3, 2026
High Quality Clothing
I purchased 3 hoodies from Superdry, and they are my favorites in my closet rotation. The material is high quality and thick, which works well as a layer during the winter or a simple pullover during spring or summer. It's very breathable and great for travel as well. Will definitely purchase from here again. I will note that delivery can take a bit, I think mine took about 4-5 weeks for delivery. But for the quality it is certainly worth it.
November 4, 2025
The gentleman that help me at the store…
The gentleman that help me at the store in Livermore was outstanding. I love Superdry I have many jackets form you
August 27, 2026
Product was delivered quickly and was…
Product was delivered quickly and was as advertised
August 24, 2026
Superdry has Super Hoodies
The hoodies are the best I've worn. I only wish a store was closer so that I can try more things. Either way, if the quality of the rest is even close to this then I've no worries. Rock solid.
August 24, 2026
Good quality for what they are
Good quality for what they are. I bought some cargo pants for summer; the fabric is thinner but not flimsy and they look cool.
Only issue is in the US no long sizes are available. I am tall so I often have to take down the hems of my pants. These were no exception. On the positive side it was quite easy with these.
December 11, 2025
Excellent quality and incredibly fast…
Excellent quality and incredibly fast delivery! We’ve ordered from them before, and some of our shirts are still in great condition after four years of regular use, which really says a lot about the quality. Our latest order arrived very quickly and, once again, the shirts look and feel fantastic. Reliable service, great quality, and products that truly last. Highly recommended!
August 11, 2026
Excellent product
Excellent product. Love fit and comfort. Quick delivery and on time….much appreciated.
August 3, 2026
Product was what I expected
Product was what I expected, however security tag was left on one of the products.
July 31, 2026
Some how my address change n I never…
Some how my address change n I never received my order I contacted so many times before it says delivered all I got was I can’t do nun .
July 24, 2026
Still great.
Have enjoyed thier clothing for the last 10+ years, some of the forst t-shirts are still in rotation. Hard to beat the fit.
July 20, 2026
Us site
Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just 1 product
July 15, 2026
The t-shirts are thinner than the ones…
The t-shirts are thinner than the ones I already wear. I ordered these Ts based on the tag number assuming they were the same weight. My old super dry 183g vs 152g is a big difference.
July 15, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.