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Company details

  1. Hardware Store
  2. Do-it-Yourself Shop
  3. Gardener
  4. Tool Wholesaler

Written by the company

INGCO Professional Tools - UK Authorised Distributor INGCO is a global brand offering high-quality professional tools at affordable DIY prices. As the authorised distributor of INGCO Professional Tools in the UK, we are proud to provide a comprehensive range of durable, innovative, and performance-driven tools for professionals and DIY enthusiasts alike. From power tools, hand tools, and garden equipment to accessories, our selection meets industry standards while remaining budget-friendly. Whether you're a tradesperson, contractor, or hobbyist, INGCO tools are designed to help you get the job done efficiently and affordably, without compromising on quality or performance. Based in Tunbridge Wells, Kent we are available to assist with your tooling needs across the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Delivery in person

Dylan phoned me and said I was not far from him would I like him to deliver my orbital polisher personally.
Great service and very good price Inc 20v 5ah battery and charger.
Thankyou

March 24, 2026
Tools:UK logo

Reply from Tools:UK

Hi Anthony, thank you for our service review. Happy to support an INGCO user.

Rated 5 out of 5 stars

GOOD JOB ALL ROUND

GOOD JOB ALL ROUND
FROM PRODUCT TO DELIVERY
KEEP UP THE GOOD WORK

March 14, 2026
Tools:UK logo

Reply from Tools:UK

Thank you Keith for the fantastic review and instilling confidence in customers.

Rated 5 out of 5 stars

Brilliant customer service

The first one was missing, reported it and another was sent out with a different courier, whilst it was an inconvenience, I can’t fault Tools uk, they handled it quickly and professionally.
The tool is exactly what I expected as I have several Ingco tools and they are good quality for a cheap price.

March 15, 2026
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Reply from Tools:UK

Hi Mark, Thank you for your 5* review and highlighting the effort we put in resolving courier mishaps. Thank you for your patience and delighted you finally got your handy INGCO 12v drill.

Rated 5 out of 5 stars

INGCO 40v Lawnmower

This is my third purchase from the company, the most recent being the 40V lawnmower.
Can't fault INGCO, the products are amazing and customer service first class.
Spoke multiple times over WhatsApp and was supplied with the correct discount code.
Purchase with confidence you will not be disappointed.

March 14, 2026
Unprompted review
Tools:UK logo

Reply from Tools:UK

Thank you for Paul for instilling shopping confidence in clients, appreciate the review.

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Rated 5 out of 5 stars

Battery tool purchases

Just bought a reciprocating saw from this company, they were very helpful and the quality of the product was top notch. This is the second tool I have purchased from this firm and I am very satisfied with the outcome on both occasions. Regards Stuart.

February 26, 2026
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Reply from Tools:UK

Hi Stuart. Great review thank you. It's very encouraging to hear customers comment on the quality of the INGCO tools and their purchase satisfaction.

Rated 5 out of 5 stars

Excellent company.

The owners are really helpful and provide unusually great communication. Plus the tool set is just what I had been looking for.

December 29, 2025
Tools:UK logo

Reply from Tools:UK

Thank you for your encouraging review Mr. Taylor, we appreciate the support and happy you are enjoying your 147-piece INGCO tools set.

Rated 5 out of 5 stars

Good customer care service

Good customer care service . Got exactly what I ordered

December 18, 2025
Unprompted review
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Reply from Tools:UK

Hi Stanley, great to hear your comment. Welcome to the INGCO family as you begin your new business.

Rated 5 out of 5 stars

Customer Service

Tools UK go above and beyond in making the purchasing of hand and power tools simple and stress-free.
Thank you

October 13, 2025
Tools:UK logo

Reply from Tools:UK

Hi Suzanna, thank you for your review and mentioning how easy it is to purchase INGCO products.

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Rated 5 out of 5 stars

Such an easy transaction from start to…

Such an easy transaction from start to finish. Email notifications regarding delivery were very good. Delivery was very quick too. The whole thing from order to door was around 3 or 4 days. Very happy and will use them again.

September 15, 2025
Unprompted review
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Reply from Tools:UK

Thank you Matt, we really appreciate your 5* review for Tools UK. Happy to hear from a customers perspective that you found the transaction so easy and quick.

Rated 5 out of 5 stars

I bought a pair of garden gloves

I bought a pair of garden gloves. I can't recommend them enough ! As I have a large garden ,I needed strong enough gloves that would pull out brambles ect ,without thorns getting into my fingers . The gloves fit well I would highly recommend this company and I will be back .

September 6, 2025
Unprompted review
Tools:UK logo

Reply from Tools:UK

Thank you for your review Linda. We are happy the INGCO gloves are helping with the brambles.

Rated 5 out of 5 stars

Lovely Company to deal with

Lovely Company to deal with. Being elderly I needed a light weight vacuum to do a quick clean after meals. They were very patient.

August 12, 2025
Unprompted review
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Reply from Tools:UK

Thank you Pamela, it was a pleasure to help.

Rated 5 out of 5 stars

Robust, Reliable & Great Value – Highly Recommended


I’ve been using tools from SuperIng Co for several months now, and they’ve consistently impressed me. The tools are not only incredibly easy to use, but also surprisingly powerful, resilient, and well-built. They’ve stood up to regular use without any issues, and the battery life outperforms even some of the much pricier cordless brands on the market.

Design-wise, they look great and feel solid in hand. Everything about the experience reflects excellent value for money—affordable without compromising on performance.

I’m already planning to invest in more of their range and wouldn’t hesitate to recommend them to anyone, whether you’re starting out a business or working across multiple trades. Or just an avid DIY-er Super Ing Co has definitely earned my trust.
10/10 customer service too friendly and helpful!!

June 11, 2025
Unprompted review
Tools:UK logo

Reply from Tools:UK

Hi Light Blades, we loved reading your review! Thank you for taking the time to share your experience with us. It was a pleasure assisting you. Tools UK Team!

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Rated 1 out of 5 stars

Complete disaster

Complete disaster! Ordered from INGCO Professional Tools UK, but the quality was subpar and the tools broke easily. Not worth the money. Wouldn't recommend to anyone.

May 25, 2025
Unprompted review
Tools:UK logo

Reply from Tools:UK

Hi Gemma,

We have NO RECORDS that a "Gemma Cooper" has ever purchased an INGCO product from Tools UK, as you mention in your review. We have requested information from you i.e. receipts/invoices of the specific tool that we sold to you. Gemma Cooper you have NOT responded.

Please don't be a hidden Gem and contact us, we can assist you... before you send a negative review.
Tools UK Team!

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