Staff answered our questions and concerns the same day. Items were extremely well packaged to avoid damage. Their delivery charges are cheaper than cost of picking the packaged items from their Store... See more
Company replied
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See what reviewers are saying
Shipments 23...Just a comedy of errors and people who don't follow up or respond. Yes, they are sending the panel they neglected to send in June, but they are sending it to ME in Cuba when I am not th... See more
Company replied
This is a standup company. Prompt service, very polite messengers, and they have items in stock that are difficult to get in Cuba. However, their sister company Envios23, is a different story. Paying... See more
Company replied
The site is easy to use, but there is a defect in the credit card entry page. It does not work most of the time and so I have to start all over in selecting the products and then try to pay with a vis... See more
Company replied
Company details
Written by the company
SuperMarket23 es la tienda online líder en compras online para Cuba, donde encontrarás alimentos frescos, artículos de aseo, productos para el hogar, electrodomésticos y ferretería a precios competitivos. Hacemos que enviar productos y alimentos a Cuba sea fácil, rápido y seguro, con atención personalizada en cada pedido. Pagas con VISA, MasterCard y otros métodos de pago, siempre con total confianza. Nuestro compromiso es ofrecerte una experiencia de envíos a Cuba confiable, transparente y sin preocupaciones.
Contact info
3.7
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Prompt and correct delivery
Prompt and correct delivery. I have no idea how they accomplish it but I am very grateful to have an opportunity to help our friends in Cuba.
November 8, 2023
Unprompted review
Reply from Supermarket23
We are so happy to hear that you're having such a positive experience with the delivery service. It's always reassuring to know that your packages are reaching their intended destination safely and on time, especially when it comes to sending things to Cuba. I can only imagine how meaningful it must be to be able to help out your friends there. Thank you for sharing your feedback with us. 📦✨
Deliver was made as promise
Deliver was made as promise, quality as describe.
Thank you.
October 20, 2023
Unprompted review
Reply from Supermarket23
You're very welcome! It was our pleasure to deliver everything as promised and in great quality. We're really glad you're pleased with our service. Thanks so much for using SuperMarket 23 and for your kind words. 🙏
great and timely service and reasonable…
great and timely service and reasonable price if you watch what your buying
October 14, 2023
Unprompted review
Reply from Supermarket23
Thank you for your feedback. We are pleased to hear you have had a positive experience with our timely service and reasonable prices when shopping carefully. At SuperMarket23 we strive to provide excellent customer service and competitive pricing. We appreciate you taking the time to share your thoughts, as it helps us continue improving. We hope to have the opportunity to serve you again soon!
So happy with this service
So happy with this service. Everything was delivered accurately and on time. Very courteous service! I will definitely use them again!
October 4, 2023
Unprompted review
Reply from Supermarket23
Thank you for the kind review! We strive to provide excellent service and are so glad to hear you were satisfied with your experience. It's feedback like this that keeps us motivated to maintain our high standards. We appreciate you taking the time to share your thoughts and look forward to serving you again soon. Please don't hesitate to let us know if there is ever anything else we can do for you.
El Supermarket23 son unos estafadores…
El Supermarket23 son unos estafadores ladrones tengo pruevas y recivos ademas Que en el 2022 fueron deninciados por telemundo 51 miami y investigados por la fiscal general del estado de la florida ahun asi siguen robando yo les dejo mi pruebas y MIs quejas con la fiscal general estatal y el buro federal de proteccion al consumidor. Lea esto: Thank You
Joe Rodriquez,
Thank you for contacting the Attorney General's Office regarding
Supermarket23. Our staff will process it as soon as possible and, if necessary, respond appropriately. We appreciate hearing from concerned citizens such as yourself. If you wish to keep abreast of the activities of this office, you may wish to consider a subscription to our electronic newsletter Weekly Briefing. Or perhaps our Consumer Alerts. Should you wish to subscribe to either, or both, publications, please visit our subscription page.
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June 3, 2023
Unprompted review
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