Supersmart.com Reviews 18,401

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I would like to share my excellent experience with the company’s fast and efficient customer service. Even though I was calling from abroad, I was able to reach them relatively quickly. They respo... See more

Company replied

Rated 5 out of 5 stars

Supersmart sell a lot of interesting stuff. More than jut the usual vitamins though they do all those as well. Ordering pretty straightforward - you may need to try a couple of times to get the offers... See more

Company replied

Rated 5 out of 5 stars

I’ve purchased many types of supplements from this company over the course of years to treat a few issues, and I’m satisfied with their quality. After using them consistently for a period of time, I c... See more

Company replied

Rated 1 out of 5 stars

I have got an email saying the parcel was delivered but it did not, the delivery guy didn't even knock the door, and i tried to contact them and they took ages to get back to me with an answer and als... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

Supersmart’s commitments - A wide choice of dietary supplements and vitamins - Products at the cutting edge of medical research - Pharmaceutical grade products at optimal doses and in the most effective forms (see "quality comes first") - Raw materials that correspond to a code of ethics, which respects the environment and prioritises local, eco-friendly economies - Reliable information and advice related to dietary supplements and your health - A constant search for the very best value-for-money - Incremental customer benefits that reward loyalty (see "loyalty scheme") The history of Supersmart A pioneer in the European nutritional supplement market, Supersmart.com is today a major player. The Supersmart.com brand was one of the very first in Europe to market dietary supplements. Since 1992, we have offered a printed, mail-order catalogue, and have made our famous "Smart Drinks" available for sale in pharmacies. In 1996, the Supersmart.com website made its first appearance on the world wide web. Initially, the company imported products from the United States. But we very quickly developed our own formulations and packaging in order to offer our customers even greater value-for-money. Supersmart today Our guiding principles have remained the same for 25 years: to prioritise quality, safety, efficacy and scientific validation. Simple principles which have succeeded in securing the loyalty of an increasing number of customers. To whom we once again offer our sincere thanks! Supersmart.com now produces its own formulations, coordinated by a Doctor of Pharmacy and recognised specialist in nutrition. Selection of raw materials and control of the manufacturing process is managed by an agro-food engineer. Products are packaged in regularly-inspected laboratories that conform to current regulations with whom we work in complete confidence and transparency. The dispatch of products is handled by logistics professionals using the most innovative and effective tools available. We work directly with scientific journalists and translators who are specialists in the field of health. Last but not least, the friendly, cheerful ‘Smarteam’ is here every day to help you in whatever way we can. Please do not hesitate to contact us (see "contact") if you have any technical issues or problems with late orders, adding items to your basket … or any questions at all!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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Rated 5 out of 5 stars

The delivery was fast and the product…

The delivery was fast and the product is great

January 17, 2026
Supersmart.com logo

Reply from Supersmart.com

Hello Mr. SOMMARIVA,

Thank you very much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We remain available to answer any questions or provide any assistance you may need, and we look forward to seeing you again for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Service Satisfaction

I’m satisfied with the service; it fulfilled what it set out to do.

January 6, 2026
Supersmart.com logo

Reply from Supersmart.com

Hello,

Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.

Please don’t hesitate to reach out if you have any questions or need assistance.

Best regards,
The Supersmart Team

Rated 3 out of 5 stars
Supersmart.com logo

Reply from Supersmart.com

Hello Patrick Barbier,

Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.

Please don’t hesitate to reach out if you have any questions or need assistance.

Best regards,
The Supersmart Team

Rated 2 out of 5 stars

No communication about the order number…

No communication about the order number or when to expect my order.
Poor communication, I will be slow to order again.
Caroline

January 10, 2026
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Reply from Supersmart.com

Hello Ms. Kennedy,

We sincerely apologize if you haven't yet received your order.

We are opening an investigation with the carrier immediately and will get back to you within 24 to 48 hours.

Thank you for your understanding.

The Supersmart Team

Rated 5 out of 5 stars

Original product and fast delivery

Original product and fast delivery. I haven't started it yet, but will do soon.

January 10, 2026
Supersmart.com logo

Reply from Supersmart.com

Hello Ms. Vincenza,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to welcoming you back for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Good quality

Good quality. Good service.

January 14, 2026
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Reply from Supersmart.com

Hello Mr. Guzman,

Thank you very much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We remain available should you have any questions or need any assistance, and we look forward to seeing you again for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Top!!!!!!!!

December 8, 2025
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Reply from Supersmart.com

Guten Tag,

Vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Sie mit Ihrer Erfahrung vollkommen zufrieden sind.

Zögern Sie nicht, uns bei Fragen oder Anliegen zu kontaktieren.

Mit freundlichen Grüßen,

Ihr Supersmart-Team

Rated 5 out of 5 stars

Excellent!

Products are great and delivered fast!

March 16, 2025
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Reply from Supersmart.com

Hello Ms. Pardini,

Thank you very much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We remain available should you have any questions or need any assistance, and we look forward to welcoming you back for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

From order to receive the product

From order to receive the product, the process is smooth & fast. It’s good to customers.

January 2, 2026
Supersmart.com logo

Reply from Supersmart.com

Hello WONG,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to seeing you again for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Fast delivery

very quick delivery to italy. product is good.

January 1, 2026
Supersmart.com logo

Reply from Supersmart.com

Hello,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to serving you again on your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Prompt delivry !!👍

December 3, 2025
Supersmart.com logo

Reply from Supersmart.com

Hello Ms. Sweet,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to welcoming you back for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Good delivery and flawless quality

AS far as delivery and the visual quality are concerned, Supersmart is excellent. I will not comment on the efficacy of the products themselves, since that is only possible over a longer period and in a large customer base compared to people who do not consume a particular product.

December 3, 2025
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Reply from Supersmart.com

Hello Roger De Backer,

Thank you very much for your positive and thoughtful feedback. We are delighted to hear that you are satisfied with the delivery process and the visual quality of our products.

We also truly appreciate your balanced and objective perspective regarding product efficacy, which indeed can only be properly evaluated over time and across a broader user base. We hope you will have the opportunity to experience the benefits firsthand over the coming weeks.

Please don’t hesitate to reach out if you have any questions, need assistance, or would like to share your experience in the future.

Best regards,
— The Supersmart Team

Rated 5 out of 5 stars

Perfect services

Perfect services, perfect support, great articles about products

December 2, 2025
Supersmart.com logo

Reply from Supersmart.com

Hello,

Thank you very much for your positive feedback. We are delighted to know that you are fully satisfied with your experience.

Please don’t hesitate to reach out if you have any questions or need assistance.

Best regards,

— The Supersmart Team

Rated 5 out of 5 stars

Great experience and effective supplements

I’ve purchased many types of supplements from this company over the course of years to treat a few issues, and I’m satisfied with their quality. After using them consistently for a period of time, I can say they met my expectations and I could feel real health benefits that built up over time. Deliveries are always quick. I recommend this company to anyone looking for high-quality supplements.

December 1, 2025
Supersmart.com logo

Reply from Supersmart.com

Hello Giordano,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to seeing you again for your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

Es hat alles gestimmt

Es hat alles gestimmt. Top

December 1, 2025
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Reply from Supersmart.com

Bonjour Madame Thieme,

Merci beaucoup pour votre commentaire positif. Nous sommes ravis de savoir que votre expérience avec Supersmart vous a pleinement satisfaite.

Nous restons à votre écoute pour toute question ou besoin d’accompagnement, et serons heureux de vous retrouver lors d’une prochaine commande.

Bien cordialement,

L’équipe Supersmart

Rated 5 out of 5 stars

Quality products

Quality products , efficient and effective customer service. You can’t ask more

November 23, 2025
Supersmart.com logo

Reply from Supersmart.com

Hello,

Thank you very much for your opinion about our service. 

Your satisfaction is our priority.

Please don’t hesitate to reach out if you have any questions or need assistance.

Best regards,

— The Supersmart Team

Rated 5 out of 5 stars

Good quality product and customer service.

So far, I'm liking this product, and the customer service was very good.

December 16, 2025
Supersmart.com logo

Reply from Supersmart.com

Bonjour ELZL,

Merci beaucoup pour votre commentaire positif. Nous sommes ravis de savoir que votre expérience avec Supersmart vous a pleinement satisfait(e).

Nous restons à votre écoute pour toute question ou besoin d’accompagnement, et serons heureux de vous retrouver lors d’une prochaine commande.

Bien cordialement,

L’équipe Supersmart

Rated 5 out of 5 stars

I collaborates with the Supersmart…

I collaborates with the Supersmart more than 10 years. Every thing is going good. Quality of the things is good. Delivery comes in time. Five stars definitely !!!

November 30, 2025
Supersmart.com logo

Reply from Supersmart.com

Hello,

Thank you so much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We are always available to answer any questions or provide any assistance you may need, and we look forward to serving you again on your next order.

Sincerely,

The Supersmart Team

Rated 5 out of 5 stars

All good

Simple, frictionless site, easy ordering, good delivery updates and execution.

November 30, 2025
Supersmart.com logo

Reply from Supersmart.com

Hello Mr. Robbins,

Thank you very much for your positive feedback. We are delighted to know that you were completely satisfied with your experience with Supersmart.

We remain available should you have any questions or need any assistance, and we look forward to seeing you again for your next order.

Sincerely,

The Supersmart Team

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