While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Already on my finger—took me a bit to get through the box, though. The ring itself feels solid with a noticeable chill when you first put it on, which isn't the case with cheaper rings I've tried befo... See more

Rated 1 out of 5 stars

Absolutely terrible quality jeans, ordered from a TikTok advert. Nothing like the advert, very thin, no pockets, button fell off when I opened the package. The material is almost thinner than leggings... See more

Rated 1 out of 5 stars

Please do not use this website. I have made a big mistake ordering clothes that look nothing the items when they arrive. No details how to return , you need to email them to find out that the cost t... See more

Rated 5 out of 5 stars

After completing my order I realised that what was on the invoice was different from what I wanted. I emailed and the team was very prompt with their response and my order was rectified before being s... See more

2.5

Poor

TrustScore 2.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Packaging was tough to open

Already on my finger—took me a bit to get through the box, though. The ring itself feels solid with a noticeable chill when you first put it on, which isn't the case with cheaper rings I've tried before.

April 24, 2026
Advertisement
Rated 1 out of 5 stars

If I could give it no stars then I…

If I could give it no stars then I would. Placed an order a month ago still not received my items. Tried to contact customer services with absolutely no response. Please do not use. Its a complete scam!

October 26, 2025
Unprompted review
Rated 1 out of 5 stars

Had to give it one star to write my…

Had to give it one star to write my review. I wish I had read these reviews before I ordered from Supuree. Horrible company I’ve been waiting weeks and weeks for jeans I’ve ordered , still haven’t received them. Customer service is horrible I’ve requested a refund, but it hasn’t been honoured. The jeans will probably be tat, if they do arrive. This scam company are based in China, even though they make out you are ordering from UK. Avoid this company.They are nothing but scammers. Socials are advertising scammers. The only ones who are genuine is TikTok.
AVOID SUPUREE !!!

October 8, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Please do not use this website

Please do not use this website. I have made a big mistake ordering clothes that look nothing the items when they arrive.
No details how to return , you need to email them to find out that the cost to ship back to China is colossal and then they make you an offer of a fraction off . Clothes are absolute rubbish and definitely from sweat shops , please for the hassle don’t buy.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Shameful placed an order for a white…

Shameful placed an order for a white cardigan only to be sent cream obviously some one can’t tell white from cream , I can’t have a full refund but I can gift it to someone else or have half the refund amount back , I would tread carefully when purchasing, they claim all sorts on their websites but in actual fact it’s lies , idont recommend any one to buy from them hang on to your money

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

After completing my order I realised…

After completing my order I realised that what was on the invoice was different from what I wanted. I emailed and the team was very prompt with their response and my order was rectified before being shipped out. With such customer service, I wouldn’t hesitate to order again.

September 12, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

FRAUDSTERS

Scammers ordered items 30day free return and full refund.

They want me to pay for the return overseas or the choice half the cost refund.

Shop another scam company in cohorts.

Will not do anything at all still selling supuree items on site staing free return and full refund.

The advertise on Tik Tok.

Please do not buy from these Supuree and Shop.

Breached retail regulation and keep your money.

With False advertising and theft.

Supuree will not respond to us so goodbye my hard earned.

Be Warned .

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from here

Do not order from here. Cheap nasty and when i decided i didn’t want it they would not let me return it even though their site states 30 day returns. In the end they offered me a £20 refund which wasn’t even half my order and I never received the refund. Avoid like the plague

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality - Dodgy company

I ordered two items from this company. One arrived screwed up and creased beyond belief. In addition it was see through and terrible quality, despite being advertised as “Smooth Fabric & 64% Sculpting”. I complained to customer service. They only respond to say “Your email has been replied, please kindly check it.If you have any further questions,please feel free to follow this ticket,we'll do our best to solve it for you” over and over again. All of the email addresses are different and none are from a Supuree address. An absolute scam. Hoping my credit card can sort it out.

July 7, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scammers!

Ordered two lounge sets from this website at the start of May they arrived and the quality was horrific.
I went on their website to seek return details and it says that you need to email them to request a returns address (the returns address cannot be found anywhere online) and on doing so received an automated message to say someone will be in touch within 2 working days.
I have emailed them now three times over the past three weeks and no one has got back to me so have finally had to request a charge back from my bank – this is seemingly the only way you will get your money back.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap C*ap

Ordered two dresses, quality was the worst I have ever seen. Dresses looked like two bin bags and would ignite if close to a naked flame. Chasing a refund which was promised 2 weeks ago. Absolute scammers, avoid and buy elsewhere!

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

One star is generous

One star is generous. Sizing isn’t accurate. Needed to return 2 items. I’m now on email number 15 trying to sort a return. Dreadful customer service. Don’t use!

May 28, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible jeans

Terrible jeans! Do not order from here, won’t give a refund. Don’t waste your money

November 6, 2024
Unprompted review
Rated 1 out of 5 stars

Do not Purchase no return available only a measly offer towards your purchase and keep the product

I wouldn't even give them 1* but you can't give nothing, i ordered 2 pairs of jeans the quality is shocking and the shape is useless, you cannot return as the expense to return to china is apparently too expensive so they try to do a deal with you to keep the product and give you a pittance towards the original cost, I said i wouldn't of bought from them if i knew i couldn't return they should not be selling in the UK they told me to sell the jeans on to someone else,,,, shocking!

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling item

Appalling item, refusal of full refund. Jeans not even close to description and unwearable . Do not use complete scam

October 24, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look