Swan Collection Reviews 2

Ok service would recommend think it was just the wrong time and place

I was there for lunch yesterday. Since I was on the terrace, they told me to order with my smartphone via QR code. I opened the menu which does not describe the dishes you order. We ordered olives, French fries and two beetroot burgers. Since it is not specified in the menu, being written "hamburger", we thought it was beef stuffed with beets... instead it was an unpleasant beetroot patty. Without complaining, believing that the mistake could still be ours, we called the waiter and asked if there were any meat burgers: he told us that the only meat burger available was chicken. So we ordered two chicken burgers... and they brought us two sandwiches with fried chicken breast. I am a foreigner and I apologize, but even the English dictionary explains that "hamburger" is minced meat, preferably beef! To top it off, while they were bringing us chicken sandwiches, a local gentleman was telling all the customers sitting on the terrace to leave because a demonstration was about to start at the Shakespeare Theatre. We spent £100 and didn't eat. Shame on you! If you don't put descriptions on the menu, the dishes should correspond to the meaning of their name!