Swapmoney Reviews 

375
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

As good as it gets! Convenient, user friendly, fast, competitive exchange rates and most of all, reliable. There isn’t much else to say other than that, I highly recommend to others looking to send or... See more

Rated 5 out of 5 stars

I made a transaction to swap account forgetting to input the reference code number of the person am sending it to in Nigeria. So they money lefty account,went to swap money but because I forgo... See more

Rated 4 out of 5 stars

Fast transaction. Not impressed with the changing rate at the point of transaction which is different from the earlier displayed rate. You need to show honesty and integrity in your dealings with cus... See more

Company replied

Rated 5 out of 5 stars

The best money transfer app so far. Tmvery reliable, tested and trusted. Swapmoney is number 1, the best in thus money transfer, I always get my naira account credited within 2mins or less.

Company details

  1. Financial Institution

Written by the company

Swapmoney is an International remittance for diasporans in the UK, We offer a Competitive FX rate at Zero cost in 20+, currencies.


Contact info

4.8

Excellent

TrustScore 5 out of 5

375 reviews

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No recent history of asking for reviews

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4.8

All reviews

(375)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

The App is very useless as it doesn't…

The App is very useless as it doesn't respond. I have to use the website to make transaction after several attempts with the App. Fix it please is annoying and frustrating

February 5, 2024
Unprompted review
Swapmoney logo

Reply from Swapmoney

Dear Jones,

We understand our support team has spoken to you after your unusual experience. We are actively investigating the issue you've encountered with the app's responsiveness and transaction process. Rest assured, our technical team is working diligently to identify and resolve any underlying issues causing this frustration.

Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to enhance your experience with SwapMoney. If you have any further concerns or feedback, please don't hesitate to reach out to our customer support team directly.

Thank you for bringing this to our attention, and we look forward to regaining your trust in our services.

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Rated 5 out of 5 stars

Awaiting my reward for sending over and amount requested b4 christmas

Awaiting my reward . I sent over the amount requested to be a winner b4 Christmas and over

January 19, 2024
Unprompted review
Swapmoney logo

Reply from Swapmoney

Hello Ayo,
Thank you for reaching out, and we appreciate your participation in our recent promo. We understand your eagerness to receive a reward, and we value your enthusiasm. However, after a thorough review, it appears that winners for this particular promo were randomly selected through a raffle and unfortunately, your entry wasn't chosen this time.
We appreciate your enthusiasm and encourage you to stay tuned for more opportunities. If you have further concerns, feel free to contact us via enquiries@swap-money.com. Thank you for being a valued member of our community.

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