If I could give less than one star I would - went to charge my car in a car park, only around 4 of the 30 chargers were reported as working - all the others had temporarily out of order signs on (neve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tried using a swarco rapid charger. Contactless payment stated on ZapMap doesn’t work. The charge point ID doesn’t work on swarco’s web pay facility unless you leave out one of the characters on the c... See more
All of the previous reviews confirm the awful experience I had in Tintagel Visitor Centre carpark. Do not assume you will be able to charge your car there. I have previously used an InstaVolt EV cha... See more
Visit to Penzance and Newlyn 3 times since 2022. Yet to see a car being charged by a SWARCO charger..because they are dreadful and not fit for purpose. Tried to register account via the appalling app... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worse charger I have used
Worse charger I have used . But the main issue is they ring fence £20 whether it works or not and did this with me twice . One of the £20 is still sitting as pending after four days ,heaven help anyone who calls their customer service which is outsourced I think to chargeplace Scotland who offer the worst sort of telephone service . Then I had to go to Swarco direct and get transferred around .
Not easy to use
Tried using a swarco rapid charger. Contactless payment stated on ZapMap doesn’t work. The charge point ID doesn’t work on swarco’s web pay facility unless you leave out one of the characters on the charge point ID number. Swarco’s helpline took well over 10 minutes to answer. Not great.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








