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3.1

Average

TrustScore 3 out of 5

7 reviews

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1-star

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Rated 5 out of 5 stars

Excellent customer service

I ordered a Mens Donegal Wool Roll Neck Sweater in November and this hasn’t arrived yet. I sent several emails and did not get a reply and I posted a negative review 2 days ago. I called again today and spoke to Paul who apologised and sorted things immediately for me and he has followed up with an email confirmation which is wonderful service, thank you. This is my second purchase and the quality of the clothing is excellent. Apologies for the poor review earlier and thanks for the great turnaround.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful, speedy delivery.

I bought the Donegal Roll Neck Sweater Sky Blue, and later realised I needed to change the size. Both people I spoke to were very friendly and nothing was too much trouble. The order was changed and I was assured it would reach me the next day. It has and the colour and quality is good, a little different to the photo,the shade a cooler blue than the main photos but I am very pleased with it.

October 11, 2023
Unprompted review
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