swiftcover.com Reviews 

16,514
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,865 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the competitive pricing and the overall value received, often finding quotes to be very reasonable. Many people found the service to be swift and efficient, appreciating the ease and speed of completing tasks online. Reviewers consistently highlight the user-friendly website and straightforward processes, making it simple to manage policies or obtain quotes. However, some people mentioned experiencing challenges with the online system, such as difficulties navigating the website, login issues, or problems with specific functions like amending policies. A few other people also felt that reaching customer service could be problematic, citing long wait times, calls being cut, or difficulties getting specific requests addressed, indicating a desire for more direct human interaction.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding quotes to be much more affordable... See more

Service

Users describe positive interactions with service, highlighting that it is quick, easy, and efficient. Many... See more

User experience

People report positive experiences with user experience, highlighting the ease and speed of completing tasks... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and use for various tasks... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers expressing frustration and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ever time I've spoken to a person from swift cover I've had a great experience! Where I feel the problem lies is the initial contact with the company, there doesn't seem to be the relevant category fo... See more

Company replied

Rated 5 out of 5 stars

I am delighted with the service, cover and particularly the price. It was so easy to do online. What else can one say except thank you and hopefully you won’t do a massive increase when it’s up for re... See more

Company replied

Rated 5 out of 5 stars

Swift were exactly as their name suggests- Swift. They took action immediately and kept me updated all the way. A courtesy car was arranged the very next day following my accident and I received a set... See more

Company replied

Rated 5 out of 5 stars

Your representative was excellent,points I would like to make and Realise that you want us to do things on line.ie Your phone no on the policy docs could be easier to locate and I found it impossible... See more

Company replied


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Insurance Company

About swiftcover.com

Written by the company

Welcome!

If you’re looking for cheaper car insurance, you can get Swift-covered in a few clicks.

Swiftcover offer 5-star Defaqto rated car and home insurance and if you just want the basics, we have that covered too.

Get a quote

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

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Asks customers to review

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4.6

All reviews

(16,514)

2,625 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Excellent, staff very helpful, after a few calls to them with car concerns and changes. Ability to have a conversation then make the change on line which saves £25 in admin charges.

July 16, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Julie, thanks for taking the time to leave us a review.

We're really glad you're happy with the service you received - please let us know if there's anything else we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

Very clear instructions and…

Very clear instructions and explanations with flexibility.

July 13, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi there, thanks for taking the time to leave us a review.

We're really glad you're finding it easy to manage your policy - please let us know if there's anything we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

Straight forward and easy to get and to…

Straight forward and easy to get and to sort

July 17, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Paul, thanks for taking the time to leave us a review.

We're really glad you found it easy to set up your new policy - please let us know if there's anything we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

Very swift response and service.

Very swift response and service.

July 13, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Ruth, thanks for taking the time to leave us a review.

We're really glad you're happy with the service you received - please let us know if there's anything else we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

easy to access my information online…

easy to access my information online simple to make changes and quick service

July 13, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Paul, thanks for taking the time to leave us a review.

We're really glad you're finding it easy to manage your policy in your online account - please let us know if there's anything we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

easy to use and effective

easy to use and effective. Comparative costs slightly cheaper

July 15, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Patrick, thanks for taking the time to leave us a review.

We're really glad you're finding it easy to manage your policy online- please let us know if there's anything we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

No hassel straight to pricej

No hassel straight to price. already with car insurance had no problem with that.

July 8, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Andrew, thanks for taking the time to leave us a review.

We're really glad you found it easy to set up your new policy - please let us know if there's anything we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

I had a swift reply to my query which…

I had a swift reply to my query which was resolved quickly so Swift are living up to their name.

July 2, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Nicola, thanks for taking the time to leave us a review.

We're really glad you're happy with the service you received - please let us know if there's anything else we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

The best services

The best services, promptly and easy to use.

July 16, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Aurelia, thanks for taking the time to leave us a review.

We're really glad you're finding it easy to manage your policy - please let us know if there's anything we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

It is a very good company

It is a very good company, I had a good experience at the beginning, applying for insurance was very easy and quick to apply

July 17, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi there, thanks for taking the time to leave us a review.

We're really glad you're finding it easy to manage your policy online - please let us know if there's anything we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

I could not be more pleased

I am delighted with the service, cover and particularly the price. It was so easy to do online. What else can one say except thank you and hopefully you won’t do a massive increase when it’s up for renewal which my previous company Aviva did - nothing had changed on the policy - no accidents, nothing at all!

July 14, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Jane, thanks for taking the time to leave us a review.

We're really glad you're finding it easy to manage your policy online - please let us know if there's anything we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars
swiftcover.com logo

Reply from swiftcover.com

Hi George, thanks for taking the time to leave us a review.

We're really glad you're happy with the service you've received - please let us know if there's anything else we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

Happy

Very good overall service.

July 17, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Stuart, thanks for taking the time to leave us a review.

We're really glad you're happy with the service you've received - please let us know if there's anything else we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

Done everything on line very simple and…

Done everything on line very simple and easy to purchase car insurance.

July 17, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Norrie, thanks for taking the time to leave us a review.

We're really glad you're finding it easy to manage your policy - please let us know if there's anything we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

Knowledge is gold

The gentleman knew what I wanted and guided me in the right "lane" as it were

July 17, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Johnbrett, thanks for taking the time to leave us a review.

We're really glad you're happy with the service you received - please let us know if there's anything else we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

Brilliant so far

Brilliant so far. Easy to fill online form to accept good quote, Insurance certificcate sent very quickly, Plenty of very informative information followed. Good experience with no fuss .

July 10, 2026
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Reply from swiftcover.com

Hi Graham,

Thanks for letting us know that buying your new policy was super easy - this is just what we like to see!

Rasheed
Swiftcover Customer Service Team

Rated 5 out of 5 stars

Policy transfer

Due to a family bereavement I had to change the policy to my name, this was easy and problem free due to the help given.

July 14, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi there, thanks for taking the time to leave us a review.

We're really glad you're happy with the service you received - please let us know if there's anything else we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

Excellent very easy to renew my home…

Excellent very easy to renew my home and building insurance at very competitive price

July 16, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Gerald, thanks for taking the time to leave us a review.

We're really glad you're happy with your policy renewal - please let us know if there's anything else we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

good easy transaction

good easy transaction - real test will come if I need to claim!

July 15, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi there, thanks for taking the time to leave us a review.

We're really glad you're finding it easy to manage your policy - please let us know if there's anything we can help with!

Best wishes
Jasmin
Swiftcover Customer Service Team

Rated 5 out of 5 stars

Great service love it

Great service love it

July 17, 2026
swiftcover.com logo

Reply from swiftcover.com

Hi Ihsan,

Thanks for leaving your feedback.

Super to hear that your really happy with the service!

Enjoy the rest of your week.

Rasheed
Swiftcover Customer Service Team

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