We organised a charity swimming event (Kessock Ferry Swim) and ordered 120 swim caps from Swimpath. Our order was handled by Joe who looked after us from start to finish - great design facility, sent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Swimpath will always go above and beyond to ensure that you receive the absolute best service. They are super knowledgeable about many product ranges whether they stock them or not. I have used them f... See more
Fantastic customer service. Kye has been amazing in helping us with an issue with a racing suit. Kye went over and above in getting the issue resolved quickly. Super helpful and friendly. We... See more
Fast delivery, good quality authentic Speedo product (I had previously bought a fake one by accident on Amazon, which I only realised when the genuine product arrived from SwimPath). The swim bag is m... See more
Company details
Written by the company
Buy swimwear, training aids and accessories from the biggest and best brands from the world of swimming such as Speedo, Arena, Funkita, Nike and our own in-house brand Jowe! So come and check out SwimPath today!
Contact info
4 Ryves Vale, Tickenham, BS21 6FZ, Clevedon, United Kingdom
- 01275 741170
- info@swimpath.co.uk
- www.swimpath.co.uk
What a service
What a service! with all the the negatives in life this experience was a breeze,
Thank you SwimPath will keep your details for sure, carry on as you are please
February 2, 2022
Advertisement
Excellent quality
February 1, 2022
Excellent service
Excellent service. Ordered from them before so I was happy to do so again.
January 7, 2022
Needing to be patient…
Sadly I haven’t received my order yet which was to be part of a Christmas present but delayed until the end of January.
I received fairly prompt replies to my emails so communication has been good.
Just disappointing to have to wait so long for the items.
January 5, 2022
Awesome service and brilliant product.
January 4, 2022
Advertisement
My order has taken nearly 5 months to…
My order has taken nearly 5 months to even be processed let alone delivered! I have had little/ no communication from swimpath to say what the hold up is. The money has come out of my account but I have nothing to show for it even after 5 months of waiting.
January 1, 2022
Reply from SwimPath
Hi,
I have just checked this against your order number which was placed on the 2nd November for a pre-order item that was estimated to take 4-6 weeks to fulfil. Due to a combination of COVID related delays and the Christmas period we had to delay delivery of these.
We contacted your team manager who should have been in touch with you regarding this.
Apologies for any inconvenience caused,
The SwimPath Team
Advertisement
Great customer service when Royal Mail…
Great customer service when Royal Mail couldn’t find my parcel. Assisted as much as possible
November 27, 2021
Hello
Hello. My daughter is very happy with costume that she choose from you. We have been trough quite a few and she said this is a most comfortable one
September 20, 2021
Very happy
Very happy with the price and the delivery time. Easy to use web site as well.
September 15, 2021
Advertisement
Very happy with my new swim bag
Very happy with my new swim bag. It's spacious enough for all my bits and pieces thank you
September 12, 2021
My order was dealt with very…
My order was dealt with very efficiently and I’m very pleased with my purchase of some training fins, they are good quality and affordable.
September 7, 2021
Fast delivery and simple purchase
September 3, 2021
Great swimming costumes and service
My daughter loves the women’s JOWE swimwear, it fits well and looks great. We now have five of these costumes. Always really helpful with any queries and quickly refunded one that I sent back which was too small.
September 1, 2021
Advertisement
Poor Customer service
Would have given a 0 if it was available. I called to query an order and spoke to a man purporting to be the owner who was extremely rude. Product eventually was dispatched three weeks after it was ordered and coincidentally on the day I chased it up for a third time!
August 13, 2021
Reply from SwimPath
Hi Jeff,
The Festival of Swimming merchandise was listed as a pre-order item under the relevant Regional Merchandise Page as they were all made to order and not held in stock for immediate dispatch.
Your order was placed after the first order window (ended July 18th) on the 26th of July meaning your items were scheduled for an August delivery. These were currently in production at that time and we were expecting to dispatch on time, with this being delivered on the 13th of August. During your call you had claimed that we had falsely advertised the product which wasn’t the case and we offered you a full refund at the time which you declined.
We are very sorry if it was unclear regarding the ordering process but we delivered the products as per our schedule on the website.
Please don't hesitate to get in touch if you have any further queries.
Kind regards,
The SwimPath Team
Great product and service
August 2, 2021
Honestly Appalling Service
I ordered my item (a hoodie) from this website, was charged the £35 for it and am now a week later having still not received it when the website states that all packages will be shipped within 24 hours. Frankly this service is appalling and I would advise that you take your business elsewhere
August 2, 2021
Reply from SwimPath
Hi Maximus,
The Festival of Swimming merchandise was listed as a pre-order item, as these are made to order and not held in stock for immediate dispatch.
Your order was placed after the first order window (ended July 18th), meaning your items are scheduled for an August delivery. These are currently in production and we are expecting to dispatch these next week.
If you would prefer to cancel your order, then please get in touch at info@swimpath.co.uk and we'd be happy to process this for you.
Apologies for any inconvenience,
Kind regards,
The SwimPath Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.