It would have been 5 stars apart from the product (men’s swim jammers) sizing was far smaller than expected. As a result I had to exchange for the next size up and even they are a bit ‘snug’. I can’t... See more
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First time ordering from Swimsport. The jammers came quickly but didn’t fit. The subsequent customer service was excellent in helping us exchange the item by finding us a similar pair in a bigger size... See more
Nothing but great things to say about Swimsport. They went above and beyond to help me out after being let down by 2 other swim shops. I love to support smaller family run businesses and the fact that... See more
We have bought from Swimsport a number of times now and couldn’t recommend them more highly. Their pricing is very competitive, they stock a great range of products, and most importantly they go out o... See more
Company details
Written by the company
Swimsport is a family run business providing a curated range of high performance swimwear, goggles, backpacks and training aids from the world's best brands such as Arena, Funky Trunks, Funkita and TYR.
Contact info
8 West Pasture Close, LS18 5PB, Leeds, United Kingdom
- 0113 360 9400
- info@swimsport.co.uk
- swimsport.co.uk
4.8
Excellent
198 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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It would have been 5 stars apart from…
It would have been 5 stars apart from the product (men’s swim jammers) sizing was far smaller than expected. As a result I had to exchange for the next size up and even they are a bit ‘snug’.
I can’t fault Swimsport’s procedures though, everything ran like clockwork, great service!
June 26, 2026
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Delighted
Very happy with the product and the company was extremely helpful - thank you!
June 29, 2026
Good Customer Care
Good Customer Care - My order was delayed due to delivery issues -the package was water damaged in transit. However, Swimsport kept me informed and arranged a replacement with express delivery.
July 2, 2026
Outstanding customer service
First time ordering from Swimsport. The jammers came quickly but didn’t fit. The subsequent customer service was excellent in helping us exchange the item by finding us a similar pair in a bigger size. Highly recommend Swimsport and will definitely use them again.
May 27, 2026
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Excellent customer service
I’m so impressed with this company I want everyone to know about them! Great price and the best customer service I’ve ever received. Answering emails late at night and getting race suits out fast so we could get them in time for regionals. Highly recommend!
May 4, 2026
Unprompted review
Great fast service and really easy to…
Great fast service and really easy to make an exchange, refund processed quickly.
April 25, 2026
Delivery was quick and the product was…
Delivery was quick and the product was exactly as described.
April 26, 2026
Great price for a great product
Great price for a great product. Super communication and friendly too. Loved the personalisation on the invoice
April 25, 2026
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First time I order from this company…
First time I order from this company and for sure not last one ;) Thank you so much for sped delivery and sweet gift ;) Everything is perfect.
Thanks again Jowita
April 10, 2026
Unprompted review
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Top notch customer service
Top notch customer service from this place. Ordered a tech suit from them but it was too small. Emailed to sort return and whrn I called (needed the exchange in a rush) thry knew my name and sent it out the next day. Definitely use them again.
March 10, 2026
Unprompted review
Brilliant price, brilliant service!
Great products at competitive prices and excellent fitting service!
February 23, 2026
Don’t buy there without reading my experience
I need to exchange my product. There is no way to do this easily as with other sellers. Even if I wanted to return it. Swimsport don’t take any responsibility, check their website and policies before buying to them!
They give an address to return the package, no way to track it, no QR code, so bad :(
March 1, 2026
Unprompted review
Reply from Swimsport
I'm sorry to hear that you have had this experience Gabriela. We offer an easy and free way to exchange all "as new" items by contacting us via e-mail or phone. This provides a postage paid Tracked 48hr Royal Mail returns label.
We do not offer free returns but the details of our returns policy can be found on our website and our address for returns is included on all of our packing slips as well as the website. Customers who wish to return items can choose whichever postage they feel comfortable with.
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Haribo
My order arrived on the day my beautiful cat died. I found a small bag of Haribo in with my order. It really lifted me. Such a small thoughtful thing thing but such a massive impact.
I cannot thank you enough for what that meant to me in that moment.
January 28, 2026
Great service and very quick to help…
Great service and very quick to help when needed.
Thank you Swimsport
January 27, 2026
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