SwipBox Reviews 11,386

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I am from Pakistan running my own business, I tried to contact someone from their team, their team stated that they will reach out to me however no one approached me. I don't even know now whether the... See more

Rated 1 out of 5 stars

Recieced a message wedensday that my package has arrived, I never received a code and Thursday I sent a email message that I never received a code. Friday I received a new message saying the package... See more

Company replied

Rated 5 out of 5 stars

I've bought various products online and had them delivered to a Swipbox on multiple occasions. There have never been any problems, except for last time, when the box just wouldn't open and the machine... See more

Rated 4 out of 5 stars

It worked perfectly. The only suggestion I have is that it might be good to offer more information about where exactly the Swipbox pickup was at Bilka in Fields Shoppinh Center. I waited in line at Bi... See more

Company details

  1. Courier Service

Written by the company

SwipBox® er en softwarevirksomhed, hvis mål er at skabe verdens bedste brugeroplevelse inden for levering og afhentning af pakker i pakkebokse. Med en kombination af intuitiv netværksstyringssoftware og app-betjente pakkebokse leverer SwipBox maksimal brugervenlighed til såvel logistikvirksomheder som forhandlere og slutbrugere. I samarbejde med stærke partnere arbejder vi konstant på at udvikle og innovere vores produkter samt optimere løsningen for at reducere den samlede CO₂ belastning indenfor den postale industri.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

11K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I am from Pakistan running my own…

I am from Pakistan running my own business, I tried to contact someone from their team, their team stated that they will reach out to me however no one approached me. I don't even know now whether the firm is even operational in Pakistan and who is even leading them, because i found their website but it looked foreign

November 7, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible customer service.

August 25, 2019
Unprompted review
SwipBox logo

Reply from SwipBox

Hi Alvares!

We are very sorry to hear that you have had a bad experience!
We hope that you are willing tell us more by contacting our hotline on +45 7343 6500 - we want to help you solve the issue and are ready for your call!
All we need to know is your parcel ID, so please have that ready.

Best,
Malene, the SwipBox team.

Rated 1 out of 5 stars

Recieced a message wedensday that my…

Recieced a message wedensday that my package has arrived, I never received a code and Thursday I sent a email message that I never received a code. Friday I received a new message saying the package was returned to sender as I did not picked up the package. Considering that this is July and people might be on holiday I find this utterly bad service.

Till info, så tvivler jeg på nogle af de perfekte anmeldelser siden sproget er noget forkert formuleret.

July 14, 2019
Unprompted review
SwipBox logo

Reply from SwipBox

Hi Henrik,

Thank you very much for your review! We are sorry to hear about your unfortunate experience and that you did not receive your code.
Please give us a call on +45 7343 6500 and we will help you. Please have your parcel number ready.

Best,
Malene, SwipBox

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Rated 5 out of 5 stars

Very happy

It was the best way to receive my order. Close to my place and easy to get it. I would like to use only this service.

September 27, 2017
Unprompted review
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