Swoosh Finance Reviews 

2,101
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 682 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is incredibly helpful and polite, providing exceptionally fast and efficient support throughout the entire application journey. Consumers also genuinely appreciate the clear communication and the smooth online platform that makes navigating financial requests completely straightforward and stress-free. However, some reviewers were not happy with communication consistency, noting they were constantly tossed around between multiple team members during their requests. A few other people also felt quite frustrated when dealing with unexpected delays or getting stuck without proper solutions to resolve their specific problems.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction and appreciation for the helpful,... See more

Customer service

Reviewers express high satisfaction with the customer service, praising the fast responses and helpful... See more

Response time

Users describe positive interactions with response times, frequently highlighting fast and efficient... See more

User experience

Customers had overwhelmingly positive experiences with the user experience, highlighting a swift,... See more

Service

Customers consistently note positive experiences with service, highlighting fast, efficient, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a pleasure to deal with Swoosh, easy to apply and they are quick to give you an outcome. The Customer Serivce I received today from Kate made the whole process less stressful.

Company replied

Rated 5 out of 5 stars

Had a good experience with all staff that assisted me ( Baylee, Olivia, Riley. Scott) process was swift and easy to fill in .Staff we're happy to assist me when helpp needed. I would recommend them t... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have used Swoosh, and am so thankful to Jakayla for making it very easy. The communication is fantastic, I have been updated every step of the way. You guys are all great.

Company replied

Rated 5 out of 5 stars

Baylee was awesome! Replied straight away to emails, really fast and processing the loan to the next stage and probably got everything done for me within 10-20mins. Thanks Baylee awesome work!

Company replied


Company details

  1. Loan Agency

Written by the company

Need cash, fast? Swoosh offers easy and quick cash loans, even for those with bad credit. No hidden fees or early repayment charges – just financial help when you need it most. So, what can we do for you? No matter your reason for a loan, we’re here to help. You can get a fast cash loan for any amount between $2,000 and $5,000 using your existing vehicle (fully owned and registered in the borrower’s name) as security. Our online application is so easy, it takes less than 5 minutes to complete. Once approved (usually within 1 business hour), we’ll give you all the information you need to start your loan and sign a contract. Applying is free, and we don’t charge you if your application is unsuccessful. You can get started by calculating what your repayments would be using the calculator on the right. Committed to responsible lending Because we are all about mates helping mates, we are committed to responsible lending in all we do. We use lending criteria, common sense and professional assessors when reviewing your application. We’ll only approve you for a loan we know you have the ability to repay. Our customers recommend us to their family and friends—because they know we can be trusted.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,101)

689 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Product Promotion or Harassment

A couple of years ago I applied for finance. Wish had never approached them. After informing them numerous times that I was NOT interested in their products, I keep getting messages from different mobile phones to become a customer. It is reached a point now that I consider it harassment...

June 12, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Hi Nicholas, we have gone ahead and manually unsubscribed you from our communications. You should no longer receive any messages from us. If your circumstances change, Swoosh is still here to help.

Advertisement
Rated 5 out of 5 stars

JAKAYLA is exceptional

JAKAYLA was very quick to respond to my loan inquiries. Great customer service!!!

June 11, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thanks for the review, C! We are so glad you received good customer service from Jakayla.

Rated 5 out of 5 stars

Isabella has been very quick to reply…

Isabella has been very quick to reply to progressing my application. Thank you. Katrina

June 11, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you so much for your kind words, Katrina! We're thrilled that you had a good experience with Isabella.

Advertisement
Rated 5 out of 5 stars

Baylee was very quick with responding…

Baylee was very quick with responding back via email which made me feel like I wasn’t just another number and helped the application process progress quicker

June 10, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thanks for the 5-star review, Kim! We’re so happy that you experienced quick and friendly communication from Baylee.

Advertisement
Rated 5 out of 5 stars

Easy and Quick to deal with

Great service and information from Jakayla, made the process easy

June 8, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thanks for the 5-star review, Sarah! We are so happy to hear you had a great experience with Jakayla.

Rated 5 out of 5 stars

Always a pleasure to deal with Swoosh

Always a pleasure to deal with Swoosh, easy to apply and they are quick to give you an outcome.
The Customer Serivce I received today from Kate made the whole process less stressful.

June 9, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you so much for taking the time to review, Ian! We are so glad you had a good experience with Kate. We work hard to provide a quick process, so your kind words are greatly appreciated!

Advertisement
Rated 5 out of 5 stars

Great customer service and prompt replies

Baylee was very patient as it took a while for me to get the right documentation. He was quick to respond and very helpful and a pleasure to deal with.

June 4, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you so much for your kind words and for being a returning customer, Prue! We're so thrilled that you had a good experience with Baylee. Helpful and friendly communication is something we greatly value.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look