I had a great experience with Swoosh. The process was straightforward, and Kate was very helpful, friendly, and professional throughout. She kept me updated and made everything easy to understand. I r... See more
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Review summary
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Always a pleasure to deal with Swoosh, easy to apply and they are quick to give you an outcome. The Customer Serivce I received today from Kate made the whole process less stressful.
Company replied
Had a good experience with all staff that assisted me ( Baylee, Olivia, Riley. Scott) process was swift and easy to fill in .Staff we're happy to assist me when helpp needed. I would recommend them t... See more
Company replied
This is the second time I have used Swoosh, and am so thankful to Jakayla for making it very easy. The communication is fantastic, I have been updated every step of the way. You guys are all great.
Company replied
Company details
Written by the company
Need cash, fast? Swoosh offers easy and quick cash loans, even for those with bad credit. No hidden fees or early repayment charges – just financial help when you need it most. So, what can we do for you? No matter your reason for a loan, we’re here to help. You can get a fast cash loan for any amount between $2,000 and $5,000 using your existing vehicle (fully owned and registered in the borrower’s name) as security. Our online application is so easy, it takes less than 5 minutes to complete. Once approved (usually within 1 business hour), we’ll give you all the information you need to start your loan and sign a contract. Applying is free, and we don’t charge you if your application is unsuccessful. You can get started by calculating what your repayments would be using the calculator on the right. Committed to responsible lending Because we are all about mates helping mates, we are committed to responsible lending in all we do. We use lending criteria, common sense and professional assessors when reviewing your application. We’ll only approve you for a loan we know you have the ability to repay. Our customers recommend us to their family and friends—because they know we can be trusted.
Contact info
PO Box 460, 4127, Springwood, Australia
- 1800 SWOOSH
- info@swoosh.com.au
- www.swoosh.com.au
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 month
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Kate is great, keeps you up to date every step of the way
Kate was so helpful and explained everything as the process was going through.
Kate’s emails explained everything they needed clearly and simple to understand.
July 7, 2026
Unprompted review
Reply from Swoosh Finance
Thank you so much for your kind words, Nicky! We're thrilled that you had a good experience with Kate. Providing clear and simple communication is extremely important to us.
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Jakayla was amazing!!
Jakayla was amazing!!! She was prompt and very accomodating. 😊
July 7, 2026
Unprompted review
Reply from Swoosh Finance
Thanks for the 5-star review, Cheryl! We’re so happy that you experienced good service from Jakayla.
JAKAYLA provided me a very good service.
July 7, 2026
Unprompted review
Jakayla is fast and efficient
Jakayla is fast and efficient. Detailed in what is required and has been a pleasure in helping with the assessment requirements
Thankyou Jakayla!
July 7, 2026
Unprompted review
Reply from Swoosh Finance
Thanks for the 5-star review, Jacinda! We are so happy to hear you had a great experience with Jakayla. You motivate us to keep providing efficient communication.
Had the pleasure of being served by…
Had the pleasure of being served by Olivia, super fast responses and great customer service. Thank you for your assistance and making the whole process feel easy.
July 7, 2026
Unprompted review
Reply from Swoosh Finance
Thank you so much for taking the time to review, Shontelle! We are so glad you had a good experience with Olivia. We work hard to provide prompt and helpful customer service, so your kind words are greatly appreciated!
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JAKAYLA DID
July 6, 2026
Unprompted review
Long time to decline your…
Long time to decline your application....never never
Not recommended
July 2, 2026
Unprompted review
Reply from Swoosh Finance
Hi Saleh, we’re sorry we couldn’t help you out this time. As responsible lenders, we need to make sure that the loan offered is “not unsuitable” for the borrower. This means we cannot approve every application.
To learn more about our assessment process, please see here: https://www.swoosh.com.au/about-us/responsible-lending/
If your circumstances change, we hope you’ll consider applying again with us in the future.
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Olivia is great
Olivia is great! Very prompt and great friendly service! Great job!
July 6, 2026
Unprompted review
Reply from Swoosh Finance
Thank you for the wonderful recommendation, Benjamin! It's awesome to hear that you experienced fast and friendly service with Olivia.
Super easy application
Kate was super helpful in completing my application and made the whole process easy to navigate
July 3, 2026
Unprompted review
Reply from Swoosh Finance
Thank you for the review, Sky! We’re thrilled you had a good experience with Kate.
Great lender
quick and efficient process and the portal works a treat. Baylee was excellent!
July 3, 2026
Unprompted review
Reply from Swoosh Finance
Thanks for the review, Nick! We are so glad you had an excellent experience with Baylee and that the portal worked well for you!
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Good
Jakayla was really good and understanding helped me get it sorted asap
July 3, 2026
Unprompted review
Reply from Swoosh Finance
Thank you so much for your kind words, Beau! We're thrilled that you had a good experience with Jakayla.
Rebecca
Fast, easy process, very helpful team members willing to assist all my questions about my application, thank you Baylee
July 3, 2026
Unprompted review
Reply from Swoosh Finance
Thanks for the 5-star review, Rebecca! We’re so happy that you experienced helpful service from Baylee.
Kate was lovely and very efficient easy…
Kate was lovely and very efficient easy quick process 😁
July 3, 2026
Unprompted review
Reply from Swoosh Finance
Thanks for the 5-star review, Shara! We are so happy to hear you had a great experience with Kate and that the process was quick and easy for you.
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The online experience was excellent
The online experience was excellent. My application officers OLIVIA and BAYLEE were great!
July 2, 2026
Unprompted review
Reply from Swoosh Finance
Thank you so much for taking the time to review, Claire! We are so glad you had a good experience with Olivia and Baylee. We work hard to provide an easy online platform and process, so your kind words are greatly appreciated!
BAYLEE was so helpful in helping me big…
BAYLEE was so helpful in helping me big thanks
July 1, 2026
Unprompted review
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