Swoosh Finance Reviews 

2,093
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 680 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for being extremely helpful, friendly, and professional throughout the entire loan application journey. Consumers note that the online platform is very simple to navigate and they deeply appreciate the remarkably fast response times to all emails. Some reviewers were not happy with dealing with multiple staff members, noting that being repeatedly transferred between different agents caused unnecessary confusion during the process. A small group of consumers also expressed genuine frustration when specific representatives were ultimately unable to resolve their service issues effectively.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction and appreciation for the helpful,... See more

Customer service

Reviewers express high satisfaction with the customer service, praising the fast responses and helpful... See more

Response time

Users describe positive interactions with response times, frequently highlighting fast and efficient... See more

User experience

Customers had overwhelmingly positive experiences with the user experience, highlighting a swift,... See more

Service

Customers consistently note positive experiences with service, highlighting fast, efficient, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Swoosh. The process was straightforward, and Kate was very helpful, friendly, and professional throughout. She kept me updated and made everything easy to understand. I r... See more

Rated 5 out of 5 stars

Always a pleasure to deal with Swoosh, easy to apply and they are quick to give you an outcome. The Customer Serivce I received today from Kate made the whole process less stressful.

Company replied

Rated 5 out of 5 stars

Had a good experience with all staff that assisted me ( Baylee, Olivia, Riley. Scott) process was swift and easy to fill in .Staff we're happy to assist me when helpp needed. I would recommend them t... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have used Swoosh, and am so thankful to Jakayla for making it very easy. The communication is fantastic, I have been updated every step of the way. You guys are all great.

Company replied


Company details

  1. Loan Agency

Written by the company

Need cash, fast? Swoosh offers easy and quick cash loans, even for those with bad credit. No hidden fees or early repayment charges – just financial help when you need it most. So, what can we do for you? No matter your reason for a loan, we’re here to help. You can get a fast cash loan for any amount between $2,000 and $5,000 using your existing vehicle (fully owned and registered in the borrower’s name) as security. Our online application is so easy, it takes less than 5 minutes to complete. Once approved (usually within 1 business hour), we’ll give you all the information you need to start your loan and sign a contract. Applying is free, and we don’t charge you if your application is unsuccessful. You can get started by calculating what your repayments would be using the calculator on the right. Committed to responsible lending Because we are all about mates helping mates, we are committed to responsible lending in all we do. We use lending criteria, common sense and professional assessors when reviewing your application. We’ll only approve you for a loan we know you have the ability to repay. Our customers recommend us to their family and friends—because they know we can be trusted.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,093)

679 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Jakayla

Jakayla,
Absolutely amazing, great customer service.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Jakayla was efficient!

Jakayla was efficient, quick and friendly in responding to my application. Clear and concise communication made it an easy process.

June 17, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thanks for the 5-star review, Hayley! We are so happy to hear you had a great experience with Jakayla. You motivate us to keep providing a quick process and friendly communication.

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Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, kacey was very helpful and got everything sorted super quick thanks

June 17, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you so much for taking the time to review, Reece! We are so glad you had a good experience with Kacey.

Rated 5 out of 5 stars

very professional nothing was a hassle…

very professional nothing was a hassle very quick turn around would recomend to anyone

June 17, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you for the recommendation, Adrian! We’re thrilled you experienced a quick and easy process with Swoosh.

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Rated 5 out of 5 stars

This was nice and easy and Kate has…

This was nice and easy and Kate has been very nice and very helpful thankyou Kate ur a gem

June 16, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you for the wonderful review, Joshua! It's awesome to hear that you experienced friendly and helpful service from Kate.

Rated 5 out of 5 stars

Baylee has been very helpful and quick…

Baylee has been very helpful and quick to respond with any help I needed, great experiance thankyou!

June 15, 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you so much for your kind words, Lee! We're so thrilled that you had a good experience with Baylee.

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