Sytner Group - North Wales Audi Reviews 

Sytner Audi have always exceeded my expectations for service, customer service and support. When it was time for the Q3 to be sold I looked at several car sales sites and was surprised when Audi were a match for the other offers. From the initial meeting to getting cash in the bank was just under 24 hours. When I’m looking for another Audi, Sytner North Wales Audi will be my starting point. Nice to have reliable service of this quality

Sytner purchased my car via Motorway. Jordan Irving of Sytner was extremely helpful, professional and flexible (I was away on holiday when the sale was agreed so there was a slight delay in transfer). The transfer itself was quick and straightforward and actioned at the local dealership. Well done Sytner, it couldnt have gone better.

Went to have a MOT and discussion about my future finance of my car and the whole experience was brilliant.

Have to name Lee Davies as well for being so professional, friendly and knowledgeable and for giving me all the options so i could make an informed decision that was best for me at this time.

Each time the Volkswagen team have been brilliant with me. Very happy customer!

Diolch | Thank you to all!

Recently bought a car using a distance transaction. The dealership (North Wales Skoda) were excellent and accurate with vehicle description. Prompt delivery was arranged and the car arrived as it should. Many Thanks

I have currently now had 3 cars of Darion from North Wales Audi and every time the service has been absolutely incredible everything is done so quickly and always so professional.

I would not go anywhere else or to anyone else.

Darion is always so welcoming and so helpful making sure I know exactly what is going on with the vehicle and she always updates me so I am up to date with what is happening.

Couldn’t recommend enough.

I have just currently got a Polo and I am in love with it.

Brilliant service, friendly and professional from Dan in Sales, with great detailed handover from Kane. Both know the Brand inside out and are huge credit to N Wales Audi

Great service, pleasant knowledgeable staff, no pressure selling

Took my mum out for a little look around the Audi show room & came out with a new car. We had darion help us with everything and couldn’t have been any better!! She is a real asset to the company and would recommended anyone visiting the location deals with her. Brilliant 10/10 experience!

Mark the sales man was very helpful, and answered any question we asked him ,as to regarding which car we picked

Just collected my new Audi today. Fantastic experience Starting with Lee, Then Ian, To finish off Kane confirmed that I was happy with everything. Must admit, Kane was great leading me through the on line paper work. Thank you to you all. You made my exchange easier than I thought. 10 stars to you all. Coffee was good as well. 😃😃😃

A very good dealership! I was contacted by North Wales Audi in the first place about upgrading my car to a newer model. Unfortunately the first attempt to find a car didn’t work out, partly down to my own indecision. I was however hooked and having to visit the dealership often I kept looking. I did find a car but unfortunately this also fell through. The staff there didn’t give up, especially Darion, and found me car that was perfect and met my needs. Highly recommend as they showed patience, with me, and they're very friendly, informative and
helpful! Darion explained the details of all
purchasing options available so that I was
able to decide what option suited best.

When it came to picking up the new car Kane was extremely helpful and again patient and informative. The whole thing was quick and efficient.

All in all they were very helpful and informative and have even followed up with phone calls to make sure that everything was still ok and running smoothly.

A great dealership. See you again in a few years!!

Thank You.

I have to say a big thank thank you to Mark and the team at North Wales Audi and big thank you especially to Darren ! He was professional and patient and a real genuine guy !

Any questions I had were answered anything I requested was done and most importantly communication was always there !

It’s been a pleasure buying a car from North Wales Audi and I wouldn’t have any doubt in these guys!

The car was delivered in mint condition. Nothing to fault at all. I have full confidence in Audi because of these guys

Thank you Again North Wales Audi!

Very pleased with my A3 Edition 1 which we collected today.
Darion sourced the car for us ,and handled the entire sales process with professionalism,and ease.Nothing was too much trouble ,and she is a credit to the Dealership.

Darion was extremely helpful from our first meeting to the handover of the car. I would definitely recommend her for the friendly and efficient service she provided.

Service department lets the North Wales Audi dealership down.

We visited your Audi dealership in Llandudno, met a delightful young man (Mark Willingham) who answered all our questions in a polite and professional manner, provided coffee, arranged a test drive, then took us (Painlessly) through the ordering process
This will be our NINTH Audi, , but We felt that the whole process was handled extremely well and now look forward to our new car

My second car from Audi Llandudno Junction. Mark Willingham goes the extra mile to find the Audi that fits individual requirements without any hard sell tactics!
He is an excellent assett to Audi and Mark is a dilligent and competent sales advisor, always keeping you updated and creates a seamless stress free transfer and is always happy to advise on any questions. Thank you Mark yet again for an excellent service.

I am really pleased with the services i got from Gareth at the beginning which he send all the details of the vehicle Audi Q8 together with video and also gave me a good price for my vehicle as part exchange so i drove four hours from London to get me new car, The services and completion of my vehicle was doe by kane andrews and it was very easy, timely and excellent service, Kane took me to the vehicle and explained everything and also answers all my question, i was very happy with all the services i got from both sales team ad drove 4 hours back to London with my new vehicle, very enjoyable drive and a great car best car i ever had.

thank you

I have just taken delivery of my Audi A4 purchased from North Wales Audi remotely as I live in Leicestershire. From speaking to Paul Dixon and Kane Andrews it has taken 6 days for them to process the order and arrange delivery to my driveway. The car is magnificent and the service has been exemplary . A testament to their commitment in these trying times. Thank you both for your help and patience in providing first class customer service.
Kind regards Bob Walters

Visited here yesterday after receiving appalling service from another dealer. I was overwhelmed by the professionalism of Darion. She was attentive and eager to help us find the perfect car. She welcomed us with a big smile and made us feel comfortable and well looked after from the offset. Darion was eager for us to look at the different specifications, colours and styles and answered all the questions we had and more! It didn't feel like she was merely trying to get us to make a purchase, I could tell she had a true passion for the cars she sells and wanted to make sure we found the right individual fit for us.
It was a relief to have such a positive experience after feeling so deflated after visiting a different local dealer.
I would highly recommend a visit if you're looking to purchase - 5 star service! Thank you, Darion!