Sytner Group - Porsche Centre Leicester Reviews 

122
TrustScore 4.5 out of 5

4.6

Fletton Close,Thurmaston, LE4 9LP Leicester, GB


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Rated 5 out of 5 stars

I was lucky enough to deal with Ellie throughout my experience with Porsche Leicester who was absolutely brilliant. She looked after my interests without being pushy but was really thorough and so per... See more

Rated 5 out of 5 stars

Jaz handled my warranty repair with exceptional speed and professionalism. She kept me updated throughout, the work was completed far quicker than I expected, and the car was returned in perfect condi... See more

Company replied

Rated 3 out of 5 stars

Booking the appointment went fine and I was well received by Jaz Hans. She explained all the arrangements for fitting the dash cam and having the software upgrade . Jaz later rang me to let me know th... See more

Company replied

Rated 5 out of 5 stars

Politely and knowledgeable met by Jane who passed me to Lorena, who i know from previous visits to the Centre. Both informed me that Lauri was expecting me. I was sat down with a coffee and re... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Fletton Close,Thurmaston, LE4 9LP, Leicester, United Kingdom

  • 0116 319 0466

4.6

Excellent

TrustScore 4.5 out of 5

122 reviews

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4.6

All reviews

(122)

12,428 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The only car company who always give us…

The only car company who always give us courteous service , make visiting a very pleasant experience.
The staff are all knowledgeable and helpful and an excellent courtesy car is available if required.
No other car company comes close

January 19, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Thanks for this lovely review - We are delighted that we have and continue to provide great service. Matt, Dealer Principal

Rated 5 out of 5 stars

Jaz from Service booked my car in…

Jaz from Service booked my car in called and made it easy by far the best service so far I had from Leicester Porsche
Keep up the great work Jaz

January 22, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Mr Kotecha, Its great to hear Jaz made your service booking as easy as possible - We look forward to seeing you in the Centre soon. Matt, Dealer Principal

Rated 5 out of 5 stars

Thanks to Yasmin and the team at…

Thanks to Yasmin and the team at Porsche Leicester, great service, definitely recommend.

January 9, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Thanks for this 5* review. Matt, Dealer Principal

Rated 5 out of 5 stars

This time everything was arranged

This time everything was arranged. Jas phoned me for pick up , drop off and work completed

Everything completed without issue

December 31, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Hi Samreen, We really appreciate you taking the time to leave us this 5* review. Matt, Dealer Principal

Rated 5 out of 5 stars

Lovely team

Lovely team, helpful and good support. Emerald is excellent, thanks for the new Macan I’m loving it

December 29, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Hi Jas, Thanks for this lovely review - You certainly picked the right car for the current weather :-) We hope to see you at the Centre again soon. Matt, Dealer Principal

Rated 5 out of 5 stars

Really great to deal with

Really great to deal with
Thank you

January 1, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Wizz, Thanks for this lovely review. Matt, Dealer Principal

Rated 5 out of 5 stars

Porsche Leic Exceptional Service

On Tuesday 23 Dec we had the handover of our Porsche Cayenne and I wanted to take a moment to share some feedback.

This is the third time I have purchased a car directly from a dealership, previously with BMW Wolverhampton, Porsche Norwich, and now Porsche Leicester. I can say conclusively that the overall service I received from Porsche Leicester was by far the best.

From the initial test drive, to securing the deal, through to the handover today, everything exceeded our expectations. The experience was seamless, professional, and genuinely enjoyable, and we are extremely grateful.

Owen in particular was an absolute gentleman and a credit to your team. The entire sales process was highly commendable.

December 22, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning, Thanks for this review and we are delighted that you had the best experience of the three dealerships with us :-) We hope you had a great Christmas and are enjoying the Cayenne; its certainly the right weather for it today. Matt, Dealer Principal

Rated 5 out of 5 stars

Expert advice

I really valued the care and professionalism Porsche Leicester showed in resolving a very serious issue I had with my used Cayenne diesel after months of agonising EML problems.

December 18, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Nary, Its never good when you have issues with your car. I'm glad to see we resolved these and you can carry on putting more enjoyable miles in your Cayenne. Matt, Dealer Principal

Rated 5 out of 5 stars

Exceptional service at Porsche…

Exceptional service at Porsche Leicester! I had an issue with my car and firstly rang my local dealer Nottingham who were not helpful at all. The service at Leicester was amazing. I would like to call out Angharad who booked me in - she was pleasant and took ownership of the booking and reassured me with the process as this was a recovery. Secondly, I would also like to call out Laurie who was a star. He kept me informed and got the car ready ahead of schedule. They are both a credit to Sytner group. Thanks team!

December 15, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Mr Sidhu, Its great to hear our contact centre and service department looked after you so well. We look forward to welcoming you back again in the future. Matt, Dealer Principal

Rated 2 out of 5 stars

I had an appointment arrange a warranty…

I had an appointment arrange a warranty (yeah i know why i am bothering to that anyway as next to nothing is ever covered) this wasn't confirm via text - so rang up to check was told i would get a call the day before the visit to confirm everything - was hurried off the phone - i was only going to ask the time and day so i could write it down (that would have been too easy) anyway needless to say i didnt get a call - got a snotty call a few days later saying i missed the appointment - lady apologised and said that not the process - anyway rebooked and sorted it -

It reminded me of my earlier dealings with Porsche Leicester. The first car I bought from them was sold with the promise of a 12‑month MOT. They forgot to carry it out before handover, and I later discovered — thanks to a friend — that the car had been out of MOT for four months. On the next car, they managed to enter the word address in the name field of the logbook. Cue endless fun with the DVLA explaining that my name is not “Mr Address 72…”

December 1, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Mr Singh, Thank you for taking the time to share your experience. We’re very sorry for the confusion around your warranty appointment and the missed confirmation call. We appreciate your patience while the appointment was rebooked and are glad it was ultimately resolved. We completely understand your frustration with both this service visit and a previous car collection and have taken your feedback on board to help us improve. Matt, Dealer Principal

Rated 5 out of 5 stars

Alex was fantastic again

Alex was fantastic again, a very happy repeat customer.

December 12, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Spencer, Thanks for the review of Alex - Its great to hear he looked after you so well. Matt, Dealer Principal

Rated 5 out of 5 stars

Great service

The service team were very professional, courteous and friendly

December 9, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Hi Alan, Thanks for this 5* review of our Centre. Matt, Dealer Principal

Rated 5 out of 5 stars

All the team treated me very well &…

All the team treated me very well & kept me fully informed at all times & a special mention for Laurie who was second to none & should be thanked for such outstanding service

December 4, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Dene, We really appreciate you taking the time to leave this 5* review. Laurie will be delighted with this feedback so we'll be sure to pass this on. Thanks again! Matt, Dealer Principal

Rated 5 out of 5 stars

Great Service

Great service at Porsche Leicester, my car went in for a few recalls and i was looked after by Jaz.

November 20, 2025
Unprompted review
Sytner Group - Porsche Centre Leicester logo

Reply from Sytner Group - Porsche Centre Leicester

Good morning Dean, Thanks for this 5* review. Its great to hear Jaz looked after you so well. Matt, Dealer Principal

Rated 5 out of 5 stars

Perfect

Perfect, no hassle, car collected, service carried out and returned at the end of the day, even got a box of biscuits, many thanks.

November 25, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Carl, Thanks for your great review of the service team. We hope you enjoy the biscuits, they are very good! Matt, Dealer Principal

Rated 5 out of 5 stars

Dream Porsche Presented

Travelled from Scotland to pick up dream car
Long journey but the way we were greeted and the presentation of the car was amazing , it really made the experience .
Thanks to Kate , Josh Moore , James Cushing and Jas Singh for bringing it all together ,
I would definitely recommend Porsche Leicester and will return

October 10, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good Afternoon Stephen, I'm delighted to hear we made the trip enjoyable and the car was all you wanted given you came all the way from Scotland. We hope to see you again for your next purchase, it may be a little far to come for the service though :-) Thanks again Matt, Dealer Principal

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