I was lucky enough to deal with Ellie throughout my experience with Porsche Leicester who was absolutely brilliant. She looked after my interests without being pushy but was really thorough and so per... See more
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Jaz handled my warranty repair with exceptional speed and professionalism. She kept me updated throughout, the work was completed far quicker than I expected, and the car was returned in perfect condi... See more
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Booking the appointment went fine and I was well received by Jaz Hans. She explained all the arrangements for fitting the dash cam and having the software upgrade . Jaz later rang me to let me know th... See more
Company replied
Politely and knowledgeable met by Jane who passed me to Lorena, who i know from previous visits to the Centre. Both informed me that Lauri was expecting me. I was sat down with a coffee and re... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Fletton Close,Thurmaston, LE4 9LP, Leicester, United Kingdom
- 0116 319 0466
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Couldn't fault anything excellent…
Couldn't fault anything excellent service from start to finish.

Reply from Sytner Group - Porsche Centre Leicester
The only car company who always give us…
The only car company who always give us courteous service , make visiting a very pleasant experience.
The staff are all knowledgeable and helpful and an excellent courtesy car is available if required.
No other car company comes close

Reply from Sytner Group - Porsche Centre Leicester
Jaz from Service booked my car in…
Jaz from Service booked my car in called and made it easy by far the best service so far I had from Leicester Porsche
Keep up the great work Jaz

Reply from Sytner Group - Porsche Centre Leicester
Thanks to Yasmin and the team at…
Thanks to Yasmin and the team at Porsche Leicester, great service, definitely recommend.

Reply from Sytner Group - Porsche Centre Leicester
They are very good at what they do

Reply from Sytner Group - Porsche Centre Leicester
This time everything was arranged
This time everything was arranged. Jas phoned me for pick up , drop off and work completed
Everything completed without issue

Reply from Sytner Group - Porsche Centre Leicester
Lovely team
Lovely team, helpful and good support. Emerald is excellent, thanks for the new Macan I’m loving it

Reply from Sytner Group - Porsche Centre Leicester

Reply from Sytner Group - Porsche Centre Leicester
Porsche Leic Exceptional Service
On Tuesday 23 Dec we had the handover of our Porsche Cayenne and I wanted to take a moment to share some feedback.
This is the third time I have purchased a car directly from a dealership, previously with BMW Wolverhampton, Porsche Norwich, and now Porsche Leicester. I can say conclusively that the overall service I received from Porsche Leicester was by far the best.
From the initial test drive, to securing the deal, through to the handover today, everything exceeded our expectations. The experience was seamless, professional, and genuinely enjoyable, and we are extremely grateful.
Owen in particular was an absolute gentleman and a credit to your team. The entire sales process was highly commendable.

Reply from Sytner Group - Porsche Centre Leicester
Expert advice
I really valued the care and professionalism Porsche Leicester showed in resolving a very serious issue I had with my used Cayenne diesel after months of agonising EML problems.

Reply from Sytner Group - Porsche Centre Leicester
Exceptional service at Porsche…
Exceptional service at Porsche Leicester! I had an issue with my car and firstly rang my local dealer Nottingham who were not helpful at all. The service at Leicester was amazing. I would like to call out Angharad who booked me in - she was pleasant and took ownership of the booking and reassured me with the process as this was a recovery. Secondly, I would also like to call out Laurie who was a star. He kept me informed and got the car ready ahead of schedule. They are both a credit to Sytner group. Thanks team!

Reply from Sytner Group - Porsche Centre Leicester
I had an appointment arrange a warranty…
I had an appointment arrange a warranty (yeah i know why i am bothering to that anyway as next to nothing is ever covered) this wasn't confirm via text - so rang up to check was told i would get a call the day before the visit to confirm everything - was hurried off the phone - i was only going to ask the time and day so i could write it down (that would have been too easy) anyway needless to say i didnt get a call - got a snotty call a few days later saying i missed the appointment - lady apologised and said that not the process - anyway rebooked and sorted it -
It reminded me of my earlier dealings with Porsche Leicester. The first car I bought from them was sold with the promise of a 12‑month MOT. They forgot to carry it out before handover, and I later discovered — thanks to a friend — that the car had been out of MOT for four months. On the next car, they managed to enter the word address in the name field of the logbook. Cue endless fun with the DVLA explaining that my name is not “Mr Address 72…”

Reply from Sytner Group - Porsche Centre Leicester
Friendly and efficient service

Reply from Sytner Group - Porsche Centre Leicester
Alex was fantastic again
Alex was fantastic again, a very happy repeat customer.

Reply from Sytner Group - Porsche Centre Leicester
Great service
The service team were very professional, courteous and friendly

Reply from Sytner Group - Porsche Centre Leicester
All the team treated me very well &…
All the team treated me very well & kept me fully informed at all times & a special mention for Laurie who was second to none & should be thanked for such outstanding service

Reply from Sytner Group - Porsche Centre Leicester
Great Service
Great service at Porsche Leicester, my car went in for a few recalls and i was looked after by Jaz.

Reply from Sytner Group - Porsche Centre Leicester
A great team and very welcoming
A great team and very welcoming. A nice experience.
Perfect
Perfect, no hassle, car collected, service carried out and returned at the end of the day, even got a box of biscuits, many thanks.

Reply from Sytner Group - Porsche Centre Leicester
Dream Porsche Presented
Travelled from Scotland to pick up dream car
Long journey but the way we were greeted and the presentation of the car was amazing , it really made the experience .
Thanks to Kate , Josh Moore , James Cushing and Jas Singh for bringing it all together ,
I would definitely recommend Porsche Leicester and will return

Reply from Sytner Group - Porsche Centre Leicester
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