I came in at the weekend to test drive a Chery Tiggo 4, experience was seemless from start to finish. Dan who sorted my finance was very helpful and efficent & my sales person Gareth was equally as gr... See more
Company replied
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Customer services need to be educated on the law especially consumer rights act 2015. It supercedes your Sytner warranty, and the “warranty” is relevant. Our car started to have warning light... See more
Company replied
From walking in to look at a car to collecting, the service has been fantastic. Communication has been top notch, nothing was too much trouble and we are happily driving away with our new car. Fantast... See more
I had my red Chery Tigo 7 delivered by Sam and Gareth yesterday and the whole experience was outstanding from start to finish. Sam and Gareth, who delivered the car, were genuinely lovely—patient, a... See more
Company replied
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Denby Dale Road, Calder Island Way, WF2 7AW, Wakefield, United Kingdom
- 01924 203 950
4.0
Great
24 reviews
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Sytner Wakefield - would recommend!!
The staff at Sytner in Wakefield were so helpful. Explaining the cars and what was available. Very friendly and in particular Lilly who was such a lovely young lady, helpful and knowledgeable. She is a credit to that team. Thanks also to Will and Paul for their knowledge and guidance. Would definitely recommend. Jo & Steve
November 9, 2025
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Thank you, Jo and Steve, for your wonderful review. We are delighted to hear that Lily, Will, and Paul provided such knowledgeable and friendly service during your visit. It’s always a pleasure to know our team have made your experience enjoyable and informative. Your kind words mean a great deal to us and to the individuals mentioned. We truly appreciate your recommendation and hope you continue to enjoy your new car. Thanks once again for choosing Sytner Chery Wakefield.
Staff always so helpful and friendly
Staff always so helpful and friendly. Darrian Bibb always goes out of her way to ensure you are looked after whilst waiting. A credit to the business
September 22, 2025
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Thank you for your kind words, S Scott. We are delighted to hear that our staff at Sytner Chery Wakefield have consistently provided you with helpful and friendly service. We take great pride in having a team that is dedicated to providing exceptional customer service. We look forward to welcoming you back in the future.
What a joke
Contacted Sytner Wakefield about a used car. I asked 2 very simple questions online and stated I wanted to be contacted by email as I don't always have access to my phone. I then got an email from one of their sales people asking me to "give them a ring" if I wanted my questions answered. What is the point of a website and email when your staff can't be bothered to use them. I emailed back thanking them but I would be taking my business elsewhere. The sales person in question then had the nerve to email back to ask how they had done. What a joke.
September 9, 2025
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Dear Mick, Thank you for taking the time to share your experience with us. We apologise for any inconvenience caused by our salesperson's response. We understand the importance of efficient communication and we realise that our staff should have responded to your email promptly. We honour our customers' preferences and we would like to invite you to contact our Retail Operations Manager Sam Ridsdale, at samuelridsdale@sytner.co.uk to discuss your concerns further. We value your feedback and we hope to have the opportunity to regain your trust in the future. Best regards, Sytner Chery Wakefield
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