Sytner Group - Sytner Land Rover Huddersfield Reviews 

384
•
TrustScore 4.5 out of 5

4.7

Lindley Moor Rd, HD3 3TD Huddersfield, England, GB

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Rated 5 out of 5 stars

The entire process was smooth, and the technical team did a fantastic job. We were handled flawlessly. Everything is now up and running perfectly. I highly appreciate the professionalism all over the... See more

Company replied

Rated 3 out of 5 stars

I was given a time of an hour and half waiting time arrived at one o'clock didnt leave until after 4! I was not expecting to be that long and it was very frustrating. Staff always seem to be sat aroun... See more

Company replied

Rated 5 out of 5 stars

Booked my Defender in for some warranty work. Superb service both in terms of service advisors and workshop staff. Work carried out quickly and efficiently while I waited in a pleasant and comfortab... See more

Company replied

Rated 5 out of 5 stars

Received very polite and efficient service. The emailed report and video were useful. Kept me updated on progress. They even double checked several times that I really didn't want the car valete... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Lindley Moor Rd, HD3 3TD, Huddersfield, England, United Kingdom

  • 01484516016

4.7

Excellent

TrustScore 4.5 out of 5

384 reviews

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4.7

All reviews

(384)

12,581 reviews in the last 12 months

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Rated 5 out of 5 stars

The communication

The communication, care and attention was great by all the team.

September 30, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Dear Seán, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that the communication, care, and attention provided by our team met your expectations. It is always our aim to ensure every customer feels valued and well-looked after. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back to Sytner Land Rover Huddersfield in the future. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

The entire process was smooth

The entire process was smooth, and the technical team did a fantastic job. We were handled flawlessly. Everything is now up and running perfectly. I highly appreciate the professionalism all over the process.
Thank you to everyone involved for providing such an excellent experience. Special thanks to Kain, who ran us through the whole process, explained in detail what was wrong with the car, and what needed doing. His communication made a huge difference.

September 24, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Hello and thank you so much for your thoughtful and positive feedback, EJ. We are delighted to hear that the entire process was smooth and that our team did a great job!. It’s also wonderful to know Kian’s clear communication made such a difference, and that you felt well supported throughout. Your kind words mean a great deal to everyone involved at Sytner Land Rover Huddersfield. We truly appreciate you taking the time to share your experience with us. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 3 out of 5 stars

Time taken was way longer that estimated timem

I was given a time of an hour and half waiting time arrived at one o'clock didnt leave until after 4! I was not expecting to be that long and it was very frustrating. Staff always seem to be sat around doing nothing

September 28, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Dear Kay, thank you for sharing your experience. We apologise for the delay you encountered and understand how frustrating it must have been to wait much longer than expected. Our repair times are guides and with washing and vacuuming of the car, things do occasionally overrun. We apologise if this was not communicated to you during your visit. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 3 out of 5 stars

Disappointed you changed collection…

Disappointed you changed collection arrangements at last minute.

September 23, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Dear Mr Wilson, Thank you for your feedback. We apologise for any inconvenience caused by the last-minute change to the collection arrangements. We fully appreciate how frustrating this must have been for you and we do try and avoid any last minute changes where possible. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

my car was recalled for the…

To say that my car was recalled for the steering bolts i was treated well

September 21, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Dear Michael, Thank you very much for your kind words. We are delighted to hear that, despite the recall for the steering bolts, you were treated well during your visit. At Sytner Land Rover Huddersfield, we always strive to provide excellent service and ensure our customers feel valued and supported. Your positive feedback is sincerely appreciated and motivates our team to continue delivering the highest standards. We look forward to welcoming you again in the future. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Sytner's have been excellent

Sytner's have been excellent. the handover was fantastic very very good Amy Thank you

September 20, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Dear Anthony, Thank you very much for your kind words. We are delighted to hear that your experience with Sytner Land Rover Huddersfield was excellent and that the handover process met your expectations. Amy will be thrilled to know she made such a positive impression. Your feedback is greatly appreciated and motivates us to continue providing top-quality service. We hope you enjoy your vehicle and look forward to seeing you again in the future, warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Great Service from Start to finish

Great Service from Start to finish. Picked up our car from home did the repair on time as promised and returned washed.

September 15, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Hello and thank you very much for your kind words, Kevan. We are delighted to hear that you were pleased with our service from start to finish! Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience. We look forward to seeing you again in the future. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Thank you for looking after me…

Thank you for looking after me collecting my vehicle on time and completing the job and returning my Land Rover defender back to me at the time requested.

September 17, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Hello and thank you very much, Tahir, for your kind words and positive feedback. We are delighted to hear that you were pleased with the timely collection and return of your Land Rover Defender. It is always our aim to provide a seamless and efficient service for our customers, and your satisfaction is a wonderful reward for our team. We truly appreciate you choosing Sytner Land Rover Huddersfield and look forward to assisting you again in the future. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Fantastic service from Sytner JLR…

Fantastic service from Sytner JLR Huddersfield. The team were able to get my vehicle booked in and inspected on the same day, which was greatly appreciated. Professional, efficient, and helpful as always. Highly recommended.

September 9, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Hello and thank you very much for your kind words and positive feedback. We are delighted to hear that our team at Sytner Land Rover Huddersfield provided you with professional and efficient service, making your experience as smooth as possible. Your recommendation means a great deal to us, and we look forward to continuing to support you with any future needs. Thanks again for choosing Sytner JLR Huddersfield. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Land Rover Discovery Sport recall

Received very polite and efficient service.
The emailed report and video were useful.
Kept me updated on progress.
They even double checked several times that I really didn't want the car valeted once it was finished.

September 10, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Dear Andrew, thank you very much for your kind words. We are delighted to hear that you found our service polite and efficient and you were kept updated on progress. Your feedback is truly appreciated, and we hope to continue providing you with the same high standard of service in future. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Great experience towards purchasing my Range Rover

I recently purchased a Range Rover and cannot praise the team enough. The entire process was seamless and wonderful from start to finish. A special thank goes to Stuart Ryman who was incredibly helpful, attentive and professional all throughout. Highly recommend this dealership

September 7, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Dear Chanchal, Thank you very much for your wonderful review. We are delighted to hear that your experience purchasing a Range Rover with us was seamless and enjoyable from start to finish. Stuart will be thrilled to receive your kind words about his professionalism and attentiveness. It means a great deal to the whole team to know that our efforts have been appreciated. We truly value your recommendation and look forward to welcoming you back in the future. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Very efficient staff with a quick prompt turnaround …

Very efficient staff with a warm greeting. Quick prompt turnaround, an all good experience.

September 1, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Dear David, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our staff efficient and welcoming, and that your experience with us was prompt and seamless. It’s always our aim to provide a warm and professional service, so it’s wonderful to know we met your expectations. We truly appreciate you taking the time to share your experience and look forward to welcoming you back to Sytner Land Rover Huddersfield in the future. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Holly provided great attention and care…

Holly provided great attention and care to my car issues, with daily communication on the update of my repairs and offered a great high touch service. Thank you!

September 4, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Hello and thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Holly provided you with attentive, high-quality service and kept you well informed throughout your car repairs. It’s always our aim to offer exceptional care and communication, so your feedback is truly appreciated. We look forward to welcoming you back to Sytner Land Rover Huddersfield in the future. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Friendly staff who went out their way…

Friendly staff who went out their way to get everything done. Rated at least 10/10

September 3, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Hello Tom, Thank you ever so much for your kind words and brilliant 5-star review. We’re thrilled to hear that our friendly team went out of their way to assist you and made the experience a positive one! We look forward to welcoming you back to Sytner Land Rover Huddersfield in the future. Best wishes, Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Quick and efficient service for my MOT…

Quick and efficient service for my MOT test. Pleasant surroundings while I waited with coffee and biscuits supplied

August 28, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Hello and thank you very much for your kind words, Gerald. We are delighted to hear you found the MOT service quick and efficient. It’s wonderful to know that you enjoyed our comfortable waiting area, along with refreshments. We always aim to create a pleasant experience for our customers, and your positive feedback is greatly appreciated. We look forward to welcoming you back to Sytner Land Rover Huddersfield in the future, warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Very good thank you

Very good thank you

August 28, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Hello and thank you very much for your kind words. We’re delighted to hear that you had a very good experience with us at Sytner Land Rover Huddersfield. It is always our aim to provide excellent service and ensure our customers feel valued and well taken care of. Your positive feedback is greatly appreciated and encourages our team to continue striving for the highest standards. We look forward to welcoming you back in the future, warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Excellent

All excellent, very thorough all round, good customer service, friendly
and professional

August 27, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Dear Sasha, Thank you ever so much for your wonderful 5-star review. We’re absolutely delighted to hear you found our service thorough, friendly, and professional. Providing excellent customer care is something we truly take pride in, and it’s fantastic to know this was reflected during your visit. Your kind words are a great encouragement to our entire team. We very much appreciate you taking the time to share your experience and hope to welcome you back to Sytner Land Rover Huddersfield in the future. Warm regards, Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, from first call to the visit.
Pleasant atmosphere while waiting for work on car to be done.

August 21, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Dear Colin, Thank you very much for your kind words and the 5-star review. We’re delighted to hear that you found our staff friendly and helpful throughout your experience, from the initial call to your visit. It’s wonderful to know that the atmosphere while you waited was pleasant, as we always aim to create a welcoming environment for our customers. Your feedback is truly appreciated, and we look forward to welcoming you back to Sytner Land Rover Huddersfield in the future. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, job was carried out on time, car was cleaned.

August 25, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Hello Ahmed, Thank you very much for your kind words and positive feedback. We are delighted to hear that our friendly staff made your experience enjoyable and that the job was completed on time to your satisfaction. It is great to know your car was cleaned to your liking as well. Your support means a great deal to us, and we look forward to welcoming you back to Sytner Land Rover Huddersfield in the future. Warm regards Michelle McIntosh, Client Experience Manager.

Rated 5 out of 5 stars

Absolutely superb experience

Absolutely superb experience. Professional, fast and reliable.

August 17, 2026
Unprompted review
Sytner Group - Sytner Land Rover Huddersfield logo

Reply from Sytner Group - Sytner Land Rover Huddersfield

Hello Chris, Thank you ever so much for your kind words. We’re delighted to hear you had an absolutely superb experience with us. It’s wonderful to know that our team came across as professional, fast, and reliable throughout your visit. Your feedback is truly appreciated and we look forward to welcoming you back to Sytner Land Rover Huddersfield in the future. Warm regards, Michelle McIntosh, Client Experience Manager.

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