Tableclothsfactory Reviews 2,611

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items are exactly as described and pictured, often exceeding expectations. People frequently highlight the competitive pricing, making it an economical choice for various needs. The ordering process is often described as easy and seamless, with many consumers appreciating the wide selection and variety of available items. Furthermore, numerous reviewers commend the fast and timely delivery service, often receiving their orders sooner than anticipated. However, some customers also noted issues with certain products, such as items not holding up as expected or being of lower quality than other purchases. A few people experienced problems with delivery, including lost packages or items being left in unsecured locations. There were also occasional reports of products not matching their online descriptions or photos, and in some instances, customers received damaged or unusable items.

What people talk about most

Product

Customers generally report positive experiences with products, often praising their quality, appearance, and... See more

Quality

Clients share positive opinions on quality, frequently praising the fabric, material, and overall... See more

Delivery service

Users describe positive interactions with delivery service. Many customers consistently praise the fast... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of ordering, fast... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the great value, fair pricing,... See more

Based on these reviews

Rated 5 out of 5 stars

Great website for easy searching. easy ordering, fast shipping, good communication, excellent pricing. product exactly as described. We ordered one as a sample then ordered for the entire reception.... See more

Rated 5 out of 5 stars

I love the quality product for the price.. I purchase table cloths for our church and they get used for everything. I like how they hold up. As the reception coordinator, I need things to look nice... See more

Rated 5 out of 5 stars

They have a wide variety of items that are well priced and great quality. Every order I have received from them has been in a timely manner, as described, and competitively priced. Tablecloths Factory... See more

Rated 5 out of 5 stars

There were no instructions for assembly, but the pieces are intuitive and came together just like the image. There are two rod pieces which unscrew to mesh with the tiers at the different points. The... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 2 out of 5 stars

Unfit Chair Covers

I ordered 110 Black Chair Covers and 110 White Chair Covers for folding chairs for a New Year's Eve Fundraiser. The black chair covers were great, the white was cheap material and fitted like a t-shirt. I was very disappointed and embarrassed because, their motto is to blame the customer if the order is incorrect. I would never do business with this company again. Never received a phone after asking for a manager.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

The foil curtains made my balloon…

The foil curtains made my balloon decorations sparkle. It gave the dramatic affect that I was trying to give. The price was in my budget and I received a discount for using the online site for the first time. All is my supplies came in a timely fashion and in 1 package. The quality of the decoration was great. Thanks for a great selection of decorations at great pricing.

December 30, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ribbons

The ribbons I bought were exactly as described and pictured. Great buy. I love the sales.

November 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

FIU EVENT ORDER

We’ve been ordering from Tablecloth Factory every year for a major event at FIU, and they consistently exceed our expectations. Their merchandise is absolutely beautiful and of excellent quality. The customer service team is outstanding—always responsive, helpful, and professional. Orders arrive on time, and their prices are very competitive. It’s truly a pleasure shopping here for tablecloths and runners for our events. We’re grateful to have Tablecloth Factory as a trusted vendor and appreciate their commitment to quality and service.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

This place is a total joke

This place is a total joke, tried to accuse me of fraud even when I supplied full proof of transactions. Didn't want to be responsible for me having to cancel and refund an event I was paid over $10,000 for. Do not purchase a huge order from them because it will trigger a fraud alert and they will take days to verify what you send them.

October 9, 2025
Unprompted review
Rated 3 out of 5 stars

Cloudy cheap looking glass

Fast delivery. Items were packaged well. However I was very disappointed with the items. I ordered 8 glass trifle bowls to use as centerpieces to float flowers. The glass is very cloudy no matter how I try to wash them. This makes them look cheap (they were not cheap!)I need them for a wedding so it’s too late to return and find another item. I did call customer service who just said to wash them again. Feeling very let down.

September 23, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Another company I will never use again

Another company I will never use again. I ordered a wedding cake stand for my daughter’s wedding cake. The baker got all measurements and such and cake was approved. I ordered, and they shipped it. They used UPS which say they delivered at my front door! I have a huge sign hanging on my door saying leave packages under back porch! My house is on a busy street and they used to leave packages literally on the steps! I got home and no package I called UPS. the driver said he didn’t remember a sign on the door, no way you can miss it. The driver said he would drive to my house and verify that’s where it was left. He apologized said he never noticed the sign in my door, this threw a flag for me! I’m thinking he left it at the wrong house. They took no picture to verify and pulled his said he was BY MY HOUSE! He parked on the road so means he could have dropped it at any of the houses near me. I checked with neighbors of course no one got a package for me. UPS agrees they are in the wrong for whatever reason driver ignored the sign and left package where he should not have. I contacted tablecloth company and let them know how dire I need this stand the wedding is in less than a week and they need the stand by this Monday. Their response we’re sorry nothing we can do if we can replace it may take up to 10 days. BS! They took my money, they know the shipper they chose made a mistake they know my daughters big day os coming up and part of that big day is the centerpiece which is the cake now I’m in a bind no cake stand! They do not care. I’d ups is saying to file a claim and admit the driver was wrong why can’t they send another one to ensure this big day doesn’t have this hiccup, NA they don’t care they have my money and could care less. I WILL NEVER BUY FROM THEM AGAIN! Beware of these people.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

This is an excellent source for tableware and cutlery.

The ease of ordering; wide range of choices; elegance of offerings; good quality of materials; prompt attention and shipping of order -- all of these things contributed to my satisfaction with the items that I recently ordered for an event at my church. I received many compliments on the presentation of the tableware. I have been especially displeased with flimsy plates and cutlery that I have purchased from discount stores and was very pleased with with everything that I ordered.

August 31, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look