Tableclothsfactory Reviews 

2,674
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that items match their online descriptions perfectly, offering wonderful quality and vibrant color choices for all kinds of festive celebrations. People also deeply appreciate the highly competitive pricing and extremely fast shipping services that consistently ensure packages arrive right on time. However, some people mentioned receiving specific products featuring thin materials or occasional quality defects such as broken plastic cups and unusable glassware. Others experienced frustrating challenges regarding customer support communication or encountered unexpected difficulties when attempting to cancel their pending orders before shipment.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and description accuracy, noting that items arrive... See more

Quality

Consumers find quality to be a major highlight, with reviewers consistently praising the high-grade materials... See more

Delivery service

Customers expressed great satisfaction with the delivery service, noting that shipping is fast, dependable,... See more

Order

Customers consistently note positive experiences with order accuracy and delivery speed, highlighting that... See more

Price

Reviewers mention positive feedback about price, highlighting that costs are very reasonable, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 12 Polyester 12"x108" Table Runner Hunter Emerald Green - Durable & Wrinkle-Resistant Table Decor for a family reunion banquet. They arrived folded several times and had some creases. Two... See more

Rated 5 out of 5 stars

I have used Tablecloths factory many times over the years. The selection is wonderful! I can always find something that will fit my needs perfectly. The quality is great, and I continue to use the pro... See more

Rated 5 out of 5 stars

Great website for easy searching. easy ordering, fast shipping, good communication, excellent pricing. product exactly as described. We ordered one as a sample then ordered for the entire reception.... See more

Rated 5 out of 5 stars

I was so nervous about purchasing from a company that I had not previously used before for this important event. My fears were completely unfounded. Everything I ordered was exactly as described and... See more


Company details

  1. Party Store
  2. also in
  3. Wedding Service
  4. Wedding Store

Written by the company

TableclothsFactory is a premier U.S.-based e-commerce retailer specializing in high-quality event linens and party decor at wholesale prices. Founded over 20+ years ago, the company has grown into a nationwide destination for wedding planners, event coordinators, and DIY hosts


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.7

All reviews

(2,674)

117 reviews in the last 12 months

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Rated 3 out of 5 stars

Cloudy cheap looking glass

Fast delivery. Items were packaged well. However I was very disappointed with the items. I ordered 8 glass trifle bowls to use as centerpieces to float flowers. The glass is very cloudy no matter how I try to wash them. This makes them look cheap (they were not cheap!)I need them for a wedding so it’s too late to return and find another item. I did call customer service who just said to wash them again. Feeling very let down.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Another company I will never use again

Another company I will never use again. I ordered a wedding cake stand for my daughter’s wedding cake. The baker got all measurements and such and cake was approved. I ordered, and they shipped it. They used UPS which say they delivered at my front door! I have a huge sign hanging on my door saying leave packages under back porch! My house is on a busy street and they used to leave packages literally on the steps! I got home and no package I called UPS. the driver said he didn’t remember a sign on the door, no way you can miss it. The driver said he would drive to my house and verify that’s where it was left. He apologized said he never noticed the sign in my door, this threw a flag for me! I’m thinking he left it at the wrong house. They took no picture to verify and pulled his said he was BY MY HOUSE! He parked on the road so means he could have dropped it at any of the houses near me. I checked with neighbors of course no one got a package for me. UPS agrees they are in the wrong for whatever reason driver ignored the sign and left package where he should not have. I contacted tablecloth company and let them know how dire I need this stand the wedding is in less than a week and they need the stand by this Monday. Their response we’re sorry nothing we can do if we can replace it may take up to 10 days. BS! They took my money, they know the shipper they chose made a mistake they know my daughters big day os coming up and part of that big day is the centerpiece which is the cake now I’m in a bind no cake stand! They do not care. I’d ups is saying to file a claim and admit the driver was wrong why can’t they send another one to ensure this big day doesn’t have this hiccup, NA they don’t care they have my money and could care less. I WILL NEVER BUY FROM THEM AGAIN! Beware of these people.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

This is an excellent source for tableware and cutlery.

The ease of ordering; wide range of choices; elegance of offerings; good quality of materials; prompt attention and shipping of order -- all of these things contributed to my satisfaction with the items that I recently ordered for an event at my church. I received many compliments on the presentation of the tableware. I have been especially displeased with flimsy plates and cutlery that I have purchased from discount stores and was very pleased with with everything that I ordered.

August 31, 2025
Unprompted review
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Rated 5 out of 5 stars

exactly what we were looking for!

It was easy to navigate the website and complete the order. We received the products quickly - less than a week. The products appear just as they did in the photos and are of accurate quality! We are excited to use the plates for our wedding.

August 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Lost a Customer

I had no issue with my order. However, they would not stop spamming my inbox after unsubscribing multiple times. This alone will prevent me from ordering again. It's a work address and I don't like spam clogging up my inbox.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

It’s always a great experience here

It’s always a great experience here. I feel confident when I purchase from here in terms of having what I need in stock and delivery especially. Thank you for a your excellent customer service.

July 7, 2025
Unprompted review
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Rated 4 out of 5 stars

I rate the tablecloths as excellent

I rate the tablecloths as excellent! Great material and easy to get wrinkles out-just throw in dryer for a moment! Also washed like a dream and I did not have to iron after! Only complaint was that I paid extra to get in 3 days and it was a day after that date.., luckily they were great table cloths but we had to take a chance & wait until right before our event to find out.., a little stress but it worked out

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Meet and Greet tablecloths

I was helping put together a Meet and Greet and we were in a time crunch. I was able to find the colors and sizes of tablecloth and the shipped and arrived in time!

June 27, 2025
Unprompted review
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Rated 4 out of 5 stars

Prices were good

Prices were good, delivery was quick, vases are beautiful! My only issue is how light the vases are. I broke one when i put a flower in it as it tipped over from being so light. Otherwise, I love them.

June 22, 2025
Unprompted review

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