Taco Bell Reviews 1,657

TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Evaluating 322 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the quality of the food, noting issues such as small portions, missing ingredients, and items being cold or poorly prepared. Reviewers also frequently encountered problems with their orders, including incorrect items and long wait times. The minority of people were dissatisfied with the staff and service, describing employees as rude, unhelpful, or slow. Some customers also reported issues with the product, such as a lack of seasoning or customization errors.

What people talk about most

Product

People report ambiguous experiences with product. While some customers praise the delicious, hot, and fresh... See more

Quality

Consumers find quality to be negative, with many expressing disappointment in the food. Reviewers frequently... See more

Staff

Customers consistently note ambiguous experiences with staff. Many reviewers praise specific employees for... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Order

Users describe ambiguous interactions with order. Many customers report issues such as incorrect orders,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I went to the drive thru as a treat tonight I was told I could get the saver box for 2 and I asked as I always do to swap the cinnamon twirls to churrios and was told I couldn't, I explained i always... See more

Rated 2 out of 5 stars

I went to Taco Bell for dinner and I got a chicken quesadilla but when I took it out of the bag it was light weight so I opened it up to find almost nothing inside.

Rated 2 out of 5 stars

The food tastes pretty good depending on location. I will say I spent $25 dollars for 2 cheesy steak burritos and a 2 drinks. They literally both fit in the palm of my hand!! I don't big boy man hands... See more

Rated 2 out of 5 stars

The Quesarito was disgusting and spicy in a bad way. The Chalupa is always good. Stop making disgustingly spicy food.


Company details

  1. Restaurant
  2. Fast Food Restaurant
  3. Online Food Ordering Service
  4. Take Away Service

Information provided by various external sources

The official site of Taco Bell featuring the Why Pay More Value Menu, fast food nutrition guide, Taco Bell locations, franchise information, and career opportunities.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

2K reviews

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Rated 1 out of 5 stars

This place is way too overpriced now…

This place is way too overpriced now for one taco in a taco box is equivalent to 1 dollar. I'm about a the 12-piece taco box all soft tacos and two cheesy bean rice burritos and came out to be $28. I was like you know I'll just go ahead and get a burrito for myself on the side I bought a double beef cheesy burrito and they gave me a chicken fiesta burrito, I get home to start giving my kids the tacos couple of them had way too much lettuce hardly any cheese and a few of them had the cheese at the end of the taco I go in to buy my cheesy bean rice burrito and all my liquid cheese at the bottom. This is my experience every time I go to talk about and it's been like this going on worse for the past couple years. I'm going to this place or nothing but a bunch of lazy kids who can't build a burrito properly and the company is just going down in quality. I'm pretty sure the only way they're keeping themselves afloat is because it's now a money laundering business.

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Rude service!!

I attempted multiple times to order thru the online app. It showed it went thru and the money came out of my account. When I got up to the window the lady argued with me and told me to give it a few more minutes and then come back thru the drive thru again.
I waited in the parking lot for 5 mins and went back thru. Again she told me that they didn't have the order and I must have done it wrong. She was very rude and unprofessional.
I ended up going to a different Taco Bell since my child HAD TO HAVE IT. And had a better experience, but still issues with the app not communicating with the store.

October 18, 2025
Unprompted review
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Rated 1 out of 5 stars

An hour and a half waiting time for Dunnes quality food

An hour and a half waiting time - no problem !!! It’s Sunday afternoon everyone is rushing to get some grub, once we got the food I was shocked by how powerful the branding is !
Let me be honest the food is what it is ! You pay €2 u get €2 worth of grub!
This place serves the worst option of home made tacos , burritos etc.
Sorry I don’t usually complain online but this is far too much to be standing there over an hour in the queue like a muppets and being eating something that even doesn’t match Mexican food by 20%!
Joke of a place not worth of a spin !

October 12, 2025
Unprompted review
Rated 1 out of 5 stars

Received a delivery last night

Received a delivery last night, which was clay cold and just a soggy mess ! Paid £30, complained and was told there was nothing which could be done. If they can’t provide a hot edible meal they should narrow the distance down. Horrendous food and customer service

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID TACO BELL DUBLIN, IRELAND.. Closes EVERY night at 7.30pm, not advertised! Not allowed in after

Drove all the way from Adamstown to Taco Bell off the M3 Dunshaughlin. We got there at 8.30pm today Sat 11.10.25. Never made it past the security outside. They CLOSE every night at 7.30pm, this includes the drive thru. We were not the only family stood there disappointed. The queue inside was crazy so those people were there ages!! Avoid.

October 11, 2025
Unprompted review
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Rated 2 out of 5 stars

Where's the beef????

Where's the beef????! My husband ordered two beef burritos from this location. He thought he would give it another chance. To his disappointment once again, the beef burrito was a cheesy mess with rice and very little beef. This is not a beef burrito!! We will not be ordering from this location ever again. Quite a disappointment when you pay for something and expect it to be the way it's supposed to be only to be disappointed!!! This was the taco bell at the Grimsby plaza.

October 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Shrinkflation is real here

Shrinkflation is real here. Paid double the price for a burrito that was half the size that it was just 5 years ago. Still 99% tortilla and 1% actual filling. Absolute scam!

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

What an absolute horrible service by…

What an absolute horrible service by Olivia felt upset by the whole experience I could have dealt with the wait on food but being told that my food is almost warm it will do is too much! The shift leader also came over and made us feel uncomfortable. Will never return and tell people not to go. Chiquitos is superior!

October 1, 2025
Unprompted review
Rated 4 out of 5 stars

My favorite

Until recently i didn’t know how good taco bell actually is. I released that i never go to taco bell on purpose, but it is always the best choice when i don’t know what it eat that day. And this is actually big thins for a fast-food place

September 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Stay away.

Stay away.. until it dies down.. 2 to 3 hour Q just to feckin order.. amb... good luck

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Taco Bell Ipswich - Slop

Taco Bell - Ipswich (anglia park). Placed a Uber Eats order, we live 1 mile away. Fries where missing from 2x large meals, and 2x caramel sauce where missing. The Soft Taco's were ABSOLUTE SLOP, they were so greasy that they stuck to the paper, and they barely had any meat in.

Left us as a family of 4 very disappointed, and won't be ordering from them again. If I had been in the restaurant I would've requested a full refund.

Oh and the prices? Have got up by at least 20% since they opened, whilst the quality has gotten worse.

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

Cant cook properly

Normally taco bell is great but the bridgwater one was terrible, the crunchwraps were cold not warm at all, the nachos were burnt left a horrible taste in my mouth and the fries were all in the bottom in the takeway bag! It was a bad experience they need to check everything before handing it out to customers so peolle check your food before leaving the building!

September 27, 2025
Unprompted review

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