Taimen Reviews 

I ordered a Ponoy Jacket from Taimen. The quality seems to be ok, but the zipper broke within the first day of use. The communication with Taimen in that case of warranty was not very friendly. They accused me to have caused the damage and they say mechanical damage is not covered by warranty. Taimen refused to repair or exchange the jacket in a case of warranty. In the end they exchanged the jacket, but in a "good will" and not as a case of warranty. Also Taimen let me cover the money i had to spend to get a new one. Taimen? Never again. Sry for my english, trying my best ;)

Basicamente, son pruductos del Aliexpress!!! En particular de la tienda maxchacht y sissi.
Le pedi un carrete y solo me mandaron la bobina!!!!

I have placed a number of orders with Taimen over the past few months.
With this store you will get good value on products. And they arrive by UPS (to Sweden) within 7 days. However when I had an issue with a delivery which I had a completely damaged landing net, they expected me to deal with UPS to sort out the damage claim and shed all responsibility. Although it is not their fault that the goods got damaged, I feel it is up to them to offer a solution and not pass responsibility onto the customer (which other online stores do). UPS will not accept a damage complaint from my region, so now I am left with a broken net and about 400SEK less.

Taimen offers superb product concerning the price.
Unfortunately the company is sometimes unreliable as example with accepting bad review on their homepage about certain products. I bought a lot products of Taimen such as waders, jackets and fly tying material. But especially with one order of a fly tying kit I was very unhappy wrote a review and it wasn't even published. the problem with it was, that it missed particular things which should be included (were on the product picture).
Deluxe Tool Kit fly tying set.

However, as it seems sometimes it's a bit of a lottery whether or not you are lucky with your service and product or not.

Having placed several substantial orders with Taimen I was generally very pleased with this company. Their claimed inventory seemed very credible and there was never issue with an inflated inventory resulting in back-orders and delays, which is all too common with other online retailers. The only complaint I had was that no tracking reference was supplied when the orders were sent. This said, I was more than happy to order from then.
Then I received an order containing an incorrect item, which in itself was no big deal. I sent a mail informing Taimen of this error and awaited a reply.
Sadly there was no response from Taimen, which was a very foolish response for an item costing perhaps 12 Euros. I therefore sent them a mail letting them know that they had lost a loyal customer.
I judge companies very much on how they respond to mistakes and problems, and here Taimen were a huge disappointment