Customer service is excellent. The people were very helpful and courteous. Being in the position of heavy debt is overwhelming and taxing. They helped show that there was a different way than bankrupt... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One thing that is important to me is communication and transparency. Take Charge America does a great job at that. I started with them 5 years ago, and they helped me reach my goals, become debt free,... See more
We used this company over approximately 20years ago they were helping, professional and we never had any issues. They took care of everything from talking to creditors to sending the money. Before we... See more
This was the best decision I've ever made. I was ale to consolidate all of my credit card debts into one monthly payment, and TCA took care of negotiating with each and every one of the companies. I g... See more
Company details
- #18 of 31 best companies in Debt Relief Service
- #6 of 8 best companies in Credit Counseling Service
- #91 of 190 best companies in Financial Consultant
Written by the company
Since 1987, Take Charge America has been committed to helping people around the country improve their financial futures. We work with individuals and families facing a variety of financial challenges to help them achieve self-reliance, financial stability and independence. Our commitment to financial education has helped us become one of the largest nonprofit credit counseling and debt management agencies in the nation. We have helped more than 1.6 million people manage their finances and repay more than $5 billion in personal debts.
Contact info
20620 N 19th Avenue, 85027, Phoenix
- 866-528-0588
- support@tcasupport.org
- www.takechargeamerica.org
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 24 hours
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The people was excellent had no problems Marcia B Smith
The people was excellent had no problems
April 16, 2026
They really work with you
December 9, 2025
I used them over 20 years ago and they…
I used them over 20 years ago and they were great so I decided to use them again.
April 14, 2025
Thanks to the help from TCA
Thanks to the help from TCA, I was able to get out of debt. It took a few years but in that time frame I developed good habits in regards to managing debt. It made me feel empowered that I was able to pay off every penny of this debt. It gave me a whole new outlook on debt and knowing the proper way to handle it.
April 8, 2026
That this program is important and good
Had a good experience and help me, something I couln't do it myself. I really help me a lot
April 10, 2026
Helped me become free from credit cards!
They have been so helpful over my journey to get rid of high interest rates and credit card debt. I am proud to say I have now paid off all my credit cards! Thanks TCA!
April 9, 2026
Payments on time
Payments on time. No worries for me. Very helpful and clear explanations. Credit score increase. Delightful company to work with !!!
October 2, 2025
The professionalism of everyone I've…
The professionalism of everyone I've dealt with.
February 20, 2026
The rate they negotiated wasn’t that…
The rate they negotiated wasn’t that good and they charged $60 a month to do it. I thought that was a little high
April 3, 2026
Trust these people
Extremely organized and on the ball. Very friendly and helpful staff. I feel they’re looking out for me. An excellent service.
April 8, 2026
Charged the wrong bank account that I…
Charged the wrong bank account that I did not authorize a withdrawal from. Then it took me calling for a few days for them to actually update my account once it was paid off. Just not an easy company to work with and one where they clearly don’t do their jobs unless someone complains.
April 7, 2026
Reply from Take Charge America
Hello - We are sorry to hear about this experience. We strive to ensure transactions are handled correctly and that we are communicating with all clients promptly. We have escalated your feedback to our management team so that we can provide coaching to the involved parties. Your honest feedback helps us to improve our service, and we thank you for it and for being a client of ours.
It's been a great experience the help…
It's been a great experience the help I've been getting from you guys to manage my debt on a very responsible way to reduce my interest rate, more money is going towards the principal and my debt will be paid sooner than expected.
April 3, 2026
Very efficient and helpful.
March 30, 2026
Paid off at a lower interest rate.
March 27, 2026
Customer service was outstanding!
March 26, 2026
Keep up the great job.
March 8, 2026
Started out great
Started out great. Once money is taken out there is no communication. I don't even know who is handling my case!
I received an email from a supervisor that wanted to talk about my issues. Currently I can't find it, but would love to talk to someone. Please reach out!
Thank you
Jeanne Leszek 352-410-9495
January 1, 2026
Unprompted review
Very efficient very reliable and easy…
Very efficient very reliable and easy access excellent service
March 25, 2026
This was the best decision I've ever…
This was the best decision I've ever made. I was ale to consolidate all of my credit card debts into one monthly payment, and TCA took care of negotiating with each and every one of the companies. I got frequent updates, and answered any questions I had. The staff is kind and knowledgeable. I really appreciate their service!
March 24, 2026
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